Talkdesk Live – Knowledge Base

Talkdesk Live
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Documentación sobre la nueva versión de Live.

Lista de Artículos

★ Talkdesk Live: Visión general

★ Talkdesk Live: Preguntas Frecuentes

★ Configurar Widgets de Talkdesk Live: Visión general

★ Crear Talkdesk Live Dashboards

★ Compartir Talkdesk Live Dashboards

★ Gestionar Informes de Call Waiting

Outbound Live Campaigns

Offline Agents List

Missed Attempts Widget

Outbound Live Agents per Campaign

Longest Hold Time

Unassigned Contacts List

Live Monitoring: Resumen

Gestionar los Widgets del Live Agents y Live Contacts

Abandoned Contacts

Answered Contacts

Arrived Contacts

Editar Live Dashboards

Outbound Contacts

Not Connected Contacts (Outbound)

Missed Contacts

Longest Wait Time

Live Agents List

Live Contacts (Inbound)

Live Contacts (Outbound)

Live Contacts List

Live Contacts in Progress (Outbound)

Live Contacts in Progress (Inbound)