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  3. Talkdesk Live

Talkdesk Live
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Documentation on the new version of Live.

Available Articles

  • ★ Talkdesk Live Overview
  • Live Monitoring: Overview
  • Talkdesk Live - FAQ
  • Q&A from Community Webinar
  • Creating Live Dashboards
  • Configuring Talkdesk Live Widgets: Overview
  • Managing Live Agents and Live Contacts Widgets
  • Share Live Dashboards
  • Share Live Dashboards - FAQ
  • Abandon Rate
  • Abandoned Contacts
  • Answered Contacts
  • Arrived Contacts
  • Editing Live Dashboards
  • Service Level
  • Outbound Contacts
  • Not Connected Contacts (Outbound)
  • Missed Contacts
  • Longest Wait Time
  • Live Agents List
  • Live Contacts (Inbound)
  • Live Contacts (Outbound)
  • Live Contacts List
  • Live Contacts in Progress (Outbound)
  • Live Contacts in Progress (Inbound)
  • Live Contacts in Queue
  • Inbound Contacts
  • Count of Agents Logged In
  • Connected Contacts (Outbound)
  • Avg. Wait Time
  • 1
  • 2
  • ›
  • »

Talkdesk may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter herein. Except as expressly provided in any written license agreement from Talkdesk, the furnishing of this documentation does not give you any license to these patents, trademarks copyrights, or other intellectual property. For information about patents covering Talkdesk products, click here.

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