Talkdesk Explore – Knowledge Base

Talkdesk Explore
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Documentation on how to configure and use Talkdesk Explore.

Available Articles

★ Talkdesk Explore Overview

Explore API Calls Report: Overview

Explore Duplicate Custom Reports

Explore New Landing Page Overview

Explore Layout Update

Explore - FAQ with Q&A from Talkdesk Community Webinar

Team Scopes and Queue Scope Results

Creating and Managing Pivot Tables in Microsoft Excel

CSV Files and Regional Settings

Creating Schedules

Customizing Visualizations

Datasets and the Data Dictionary

Default Reports

Downloading and Sending Dashboards

Downloading and Sending Reports

Editing Options for Visualization Tables

Explore Custom Create Reports

Explore Custom Create Dashboards

Explore Share Custom Reports

Explore Share Custom Reports - FAQ

Filtering Dashboards and Reports

Filters and Filtering in Create

Managing your Explore Reports and Dashboards

Setting Up a Visualizations Heatmap Table

Timestamp Formats

Agent Details Dashboard

Agents Dashboard

Calls Dashboard

Dispositions Dashboard