Talkdesk Explore – Knowledge Base

Talkdesk Explore
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Documentation on how to configure and use Talkdesk Explore.

Available Articles

Agents Dashboard

Calls Dashboard

Dispositions Dashboard

Inbound Dashboard

Number Details Dashboard

Numbers Dashboard

Outbound Dashboard

Service Level Dashboard

Custom Table Calculations (Functions): Overview

Custom Table Calculations (Functions): Creating Expressions

Custom Table Calculations (Functions): Formatting

Contact Level Filtering in Explore (New Data Model)

New Data Model Dashboards

New Data Model Reports

401 Authentication Error in Explore