Talkdesk Explore – Knowledge Base

Talkdesk Explore
Follow New articles New articles and comments

Documentation on how to configure and use Talkdesk Explore.

Available Articles

Setting Up a Visualizations Heatmap Table

Timestamp Formats

Agent Details Dashboard

Agents Dashboard

Calls Dashboard

Dispositions Dashboard

Inbound Dashboard

Number Details Dashboard

Numbers Dashboard

Outbound Dashboard

Service Level Dashboard

Custom Table Calculations (Functions): Overview

Custom Table Calculations (Functions): Creating Expressions

Custom Table Calculations (Functions): Formatting

Contact Level Filtering in Explore (New Data Model)

New Data Model Dashboards

New Data Model Reports

401 Authentication Error in Explore