Talkdesk Explore – Knowledge Base

Talkdesk Explore
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Documentation on how to configure and use Talkdesk Explore.

Available Articles

★ Talkdesk Explore Overview

★ Talkdesk Explore: FAQ

Connections Executions Dashboard

Reporting Data Access and Visualization

Explore API Calls Report: Overview

Explore Duplicate Custom Reports

Explore New Landing Page Overview

Explore Layout Update

Team Scopes and Queue Scope Results

Creating and Managing Pivot Tables in Microsoft Excel

CSV Files and Regional Settings

Creating Schedules

Customizing Visualizations

Datasets and the Data Dictionary

Default Reports

Downloading and Sending Dashboards

Downloading and Sending Reports

Editing Options for Visualization Tables

Creating Custom Reports in Talkdesk Explore

Creating Custom Dashboards in Talkdesk Explore

Sharing Custom Reports in Talkdesk Explore

Filtering Dashboards and Reports

Filters and Filtering in Create

Managing your Explore Reports and Dashboards

Setting Up a Visualizations Heatmap Table

Timestamp Formats

Agent Details Dashboard

Agents Dashboard

Calls Dashboard

Dispositions Dashboard