Talkdesk Classic

Get up to speed with the classic Talkdesk experience in Main.

Agent Settings

Agents Dashboard in Talkdesk Classic

Call Controls

Call Handling Preferences

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Callbar (Legacy)

FAQ - Configuring Talkdesk

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FAQ - Using Talkdesk

Making & Receiving Calls

Managing an IVR in Talkdesk Classic

Managing Queue Settings in Talkdesk Classic

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Managing Voicemail Settings in Talkdesk Classic

SIP