Sign in

How can we help?

Sign in
  1. Knowledge Base
  2. Troubleshooting
  3. Call Issues

Call Issues
Follow New articles New articles and comments

Learn how to troubleshoot and fix call issues in Talkdesk

Available Articles

  • How can I test the quality of my network connection?
  • Audio quality issues: delays, pops, clicks?
  • Agents cannot hear caller
  • Interpreting network quality test results
  • Alternatives to WiFi when Working From Home
  • Customers are complaining about background noise
  • Why is there a delay before Talkdesk connects the caller to the greeting message?
  • Calls are not being forwarded to an external phone number
  • Why do I receive strange or garbled voicemails?
  • Problems making and receiving calls (Google Chrome update)
  • Dropped Calls
  • Agents cannot receive calls
  • Experiencing delays during calls
  • Experiencing echo during the call
  • Caller cannot hear the Agent
  • Clicking "Accept" or "Call" does not connect the call
  • Call volume decreases automatically (Windows only)
  • When I call my Talkdesk number it goes straight to voicemail.
  • When I receive a call, my Talkdesk number is displayed as the caller ID. How do I change this?
  • Why am I receiving calls from strange numbers?
  • How to set Mac Firewall to work with Talkdesk
  • Implementing QoS on Cisco Meraki

Talkdesk may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter herein. Except as expressly provided in any written license agreement from Talkdesk, the furnishing of this documentation does not give you any license to these patents, trademarks copyrights, or other intellectual property. For information about patents covering Talkdesk products, click here.

Home Blog Privacy Policy Cookie Policy Systems Status Global Contacts

® Talkdesk, Inc, All Rights Reserved Worldwide.