Talkdesk Admin: Overview

Talkdesk Admin is where Administrators can configure account-wide settings.

In this section, you can manage permissions, control product-specific features, and define preferences for your account. 

Within Talkdesk Admin, you will find distinct tabs that will allow you to perform specific actions: 

Talkdesk Admin is available as an application in Workspace with the same capabilities as in Talkdesk Classic, with the exception of Studio and Integrations, which can be found on Workspace as free-standing apps. For more information on these apps, please refer to the Talkdesk Studio and the Talkdesk Builder articles. 


To access the application in Workspace, simply click on the corresponding icon [1].

For more information about the available features, please visit our Knowledge Base.


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