Sign in

How can we help?

Sign in
  1. Knowledge Base
  2. Talkdesk CX Cloud
  3. Talkdesk Dialer

Talkdesk Dialer
Follow New articles New articles and comments

Documentation on how to configure and use Talkdesk Dialer™ (formerly known as Outbound Dialer) to improve agent connect rates and drive more proactive customer engagement.

Available Articles

  • ★ Installing the Talkdesk Dialer
  • Accessing the Talkdesk Dialer's Reporting
  • Adding a Record to a DNCL in Callbar
  • Creating a Campaign
  • Creating a Disposition Set for a Campaign
  • CSV Configuration in Excel
  • Duplicating a Campaign
  • Managing a New Automation Event: “an outbound dialer call is connected”
  • Managing a New Automation Event: “an outbound record is updated”
  • Managing Access to the Talkdesk Dialer
  • Mandatory & Extra fields in Talkdesk Dialer
  • Running a Campaign
  • Setting Custom Labels in a Campaign
  • Supported Time Zones
  • Uploading a List

Talkdesk may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter herein. Except as expressly provided in any written license agreement from Talkdesk, the furnishing of this documentation does not give you any license to these patents, trademarks copyrights, or other intellectual property. For information about patents covering Talkdesk products, click here.

Home Blog Privacy Policy Cookie Policy Systems Status Global Contacts

® Talkdesk, Inc, All Rights Reserved Worldwide.