Talkdesk Dialer
Documentation on how to configure and use Talkdesk Dialer™ (formerly known as Outbound Dialer) to improve agent connect rates and drive more proactive customer engagement.
Available Articles
- ★ Installing the Talkdesk Dialer
- Accessing the Talkdesk Dialer's Reporting
- Adding a Record to a DNCL in Callbar
- Creating a Campaign
- Creating a Disposition Set for a Campaign
- CSV Configuration in Excel
- Managing a New Automation Event: “an outbound dialer call is connected”
- Managing a New Automation Event: “an outbound record is updated”
- Managing Access to the Talkdesk Dialer
- Managing Campaigns Overview
- Mandatory & Extra Fields in a List
- Setting Custom Labels in a Campaign
- Uploading a List