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  3. Talkdesk Digital Engagement

Talkdesk Digital Engagement
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Talkdesk Digital Engagement™ empowers contact centers to quickly identify, route, and respond to customer service needs across multiple channels by providing integrated customer support through SMS, live chat, email, and more.

Available Articles

  • ★ Talkdesk Digital Engagement: Overview
  • Talkdesk Digital Engagement: Configuring the Chat Channel
  • Talkdesk Digital Engagement: Customizing your Chat Channel's Widget
  • Talkdesk Digital Engagement: Configuring the Email Channel
  • Talkdesk Digital Engagement: Configuring the SMS Channel
  • Talkdesk Digital Engagement: Chat Channel Overview
  • Talkdesk Digital Engagement: Email Channel Overview
  • Talkdesk Digital Engagement: SMS Channel Overview
  • Talkdesk Digital Engagement: Creating Reports and Dashboards
  • Talkdesk Digital Engagement - FAQ

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