1. Service Description
Talkdesk provides an alert system for mission-critical operations. We will send SMS messages to ensure timely delivery of important and urgent product notices. These messages are intended to keep you informed about service status updates, emergency alerts, etc.
2. How to Opt-Out
You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you a confirmation SMS notifying you that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you wish to rejoin the service, you can sign up again through the same process and will start receiving SMS messages once more.
3. How to Get Help
If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can reach out directly and Submit a Request.
4. Carrier Disclaimers
Carriers are not liable for delayed or undelivered messages. Talkdesk is committed to ensuring timely and successful delivery of messages but cannot guarantee delivery in all cases due to carrier limitations.
5. Message Frequency and Data Rates
Message and data rates may apply for any messages sent to you from us and to us from you. The message frequency may vary. If you have any questions about your text or data plan, please contact your wireless provider.
6. Privacy Policy
If you have any questions regarding privacy, please review this article. Our privacy policy outlines how your personal data is collected, used, and protected.