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Knowledge Base
Talkdesk CX Cloud
Talkdesk Feedback
Talkdesk Feedback
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Documentation on how to configure Talkdesk Feedback™. This application helps you listen to, analyze, and improve the experiences consumers are having with your brand across channels.
Available Articles
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Talkdesk Feedback: Overview
Talkdesk Feedback: Setting up an IVR Survey
Talkdesk Feedback: IVR Template Script
Talkdesk Feedback: Setting up an SMS Survey
Talkdesk Feedback: Setting up a Post-Chat Survey
Talkdesk Feedback: Managing "Do Not Contact" System
Talkdesk Feedback: Live Feedback Stream
Talkdesk Feedback: Measuring Net Promoter Score
Talkdesk Feedback: SMS Survey Supported Countries
Related Release Notes & Product Notices
