Talkdesk Identity
Documentation on how to configure and leverage Talkdesk Identity™ (formerly known as Guardian Identity) to securely authenticate your callers with their voice.
Available Articles
- ★ Talkdesk Identity: Overview
- Identity Tab in Conversations: Overview
- Talkdesk Identity FAQ
- Talkdesk Identity: Configuring Voice Authentication and Voice Enrollment in Studio
- Talkdesk Identity: Phone Validation Overview
- Understanding Utterance and Speaker Verification in Voice Biometrics
- Using Identity Phone Validation API for conditional-based routing in Studio
- Using the Identity Voice Biometrics Opt-In API to automatically ask users consent in the IVR