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  3. Talkdesk Identity

Talkdesk Identity
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Documentation on how to configure and leverage Talkdesk Identity™ (formerly known as Guardian Identity) to securely authenticate your callers with their voice.

Available Articles

  • ★ Talkdesk Identity: Overview
  • Identity Tab in Conversations: Overview
  • Talkdesk Identity FAQ
  • Talkdesk Identity: Configuring Voice Authentication and Voice Enrollment in Studio
  • Talkdesk Identity: Phone Validation Overview
  • Understanding Utterance and Speaker Verification in Voice Biometrics
  • Using Identity Phone Validation API for conditional-based routing in Studio
  • Using the Identity Voice Biometrics Opt-In API to automatically ask users consent in the IVR

Talkdesk may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter herein. Except as expressly provided in any written license agreement from Talkdesk, the furnishing of this documentation does not give you any license to these patents, trademarks copyrights, or other intellectual property. For information about patents covering Talkdesk products, click here.

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