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  1. Talkdesk Support
  2. Troubleshooting
  3. Application Problems

Application Problems
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Guidance documentation to help troubleshoot and fix some known issues you may experience while using Talkdesk

Available Articles

  • Troubleshooting Callbar Chrome App issues
  • Clearing application data on Callbar
  • Why am I not receiving calls in Talkdesk even though I'm logged in?
  • Cannot 'Accept Call' or buttons not responding
  • Voicemail duration does not match with the recording URL duration
  • Why does the call disposition box appear even if I have not been making or receiving any calls?
  • Desktop notifications not displaying
  • Why does the greeting I upload to one number play on my other number?
  • Can customers hear other computer sounds playing while I'm on the phone with them?
  • I can see the accept and reject notification appear on my screen however, I cannot hear or answer the incoming calls.
  • Agents going into After Call Work instead of Available
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Talkdesk may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter herein. Except as expressly provided in any written license agreement from Talkdesk, the furnishing of this documentation does not give you any license to these patents, trademarks copyrights, or other intellectual property. For information about patents covering Talkdesk products, see https://www.talkdesk.com/patents/.