Talkdesk Zendesk Connector – Knowledge Base

Talkdesk Zendesk Connector
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Documentation for the integration between Zendesk and Talkdesk.

Available Articles

Activating your Talkdesk Zendesk Connector Integration

Automating Tasks in your Zendesk Integration

Using Relate To in Talkdesk Zendesk Connector (Conversations)

Using Talkdesk Zendesk Connector

Using Zendesk Click-to-Call and Contact Pop

Using Ticket Pop Actions in Talkdesk Zendesk Connector Automations

Enabling Relate to Ticket in Talkdesk Zendesk Connector

Using Relate to Ticket in Talkdesk Zendesk Connector (Callbar)

Disabling the Callbar CTI Connector for Zendesk

Merging Contacts in Zendesk

Zendesk Callbar Restrictions

Automatically update call details into previously created ticket

Why aren't my tickets being set to New in Zendesk?

Callbar Chrome App for Zendesk