Talkdesk ServiceNow Connector – Knowledge Base

Talkdesk ServiceNow Connector
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Documentation on the integration between Talkdesk and ServiceNow.

Available Articles

Configuring Talkdesk Embedded in ServiceNow

Syncing Presence Statuses between Talkdesk and ServiceNow

ServiceNow Integration Activation

Enabling CSM/ITSM in Talkdesk ServiceNow Connector

Talkdesk ServiceNow Connector Click-to-Call and Contact Pop

Automating Tasks in the ServiceNow Connector

Using Extra or Custom Fields on Talkdesk Automations for ServiceNow

Enabling Relate To in Talkdesk ServiceNow Connector

Using Relate To in Talkdesk ServiceNow Connector (Conversations)

Talkdesk Activities in ServiceNow

Talkdesk Live in ServiceNow