FAQ - Integrations – Knowledge Base

FAQ - Integrations
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Answers to some of the most frequent questions asked by administrators while using Talkdesk Integrations.

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Contact Sync FAQ

Can I see the status of my integrations' requests?

HTTP Notifier / Webhooks

How can I filter voicemail notifications, so only those agents with certain ring group are notified?

How do I turn off the Missed Call or Voicemail notification emails?

If we update a contact's phone number in an external integration, will it be updated in Talkdesk automatically?

Which platforms does Talkdesk integrate with?

Why do all of my numbers have a +1 prefix? I'm located internationally and this makes them invalid.

Enabling Agent Level Integrations Credentials

Client Integration Screen Pop