Error Messages

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Understand the meaning of some error messages you may encounter while using Talkdesk

• "Unable to establish call"
• "Failed to log in"
• "Please choose a password that’s harder to guess."
• "Could not validate your credentials."
• "You are not able to add new licenses at this time..."
• "Operation not permitted. Call status: transferring."
• "Experiencing network connectivity issues."
• "Unable to access microphone, please check system settings."
• "Unable to transfer while caller is on hold."
• "We’re sorry, but there was an error while loading your phone. Reason: not a Talkdesk user"
• Low credit warnings
• "Operation not permitted. Call status: held."
• Communications Suspended
• "You need to buy a phone number before being able to make and receive phone calls."
• "This call has already been answered by another agent. Goodbye."
• "You are not permitted to dial out to this country. Please contact support."
• “Your If-No-Answer number cannot be the same as your Talkdesk number.”
• ICE Liveness Checks Failed