Release Notes & Product Notices
Critical changes, new products, new features, fixes, and enhancements.
Product Notices
- Product Notice: Outbound Billing for Agent External Phone Number Calls [Effective Oct 30, 2026]
- Product Notice: Conversation Orchestrator New DTMF Event [Effective Jan 27, 2027]
- Product Notice: Zendesk Integration Migration to OAuth Authentication [Effective Oct 19, 2026]
- Product Notice: VDI Connect Multi-Provider Support at the Agent Level
- Product Notice: Ring Groups to Queues Renaming for Live and Explore APIs [Effective Jan 14, 2027]
- Product Notice: The Road to Talkdesk Explore Insights [Effective Dec 2026]
Release Notes
- Release Notes I Talkdesk AI Agents Platform
- Release Notes I Talkdesk Automation Flows
- Release Notes I Talkdesk CXA for any contact center
- Release Notes I Talkdesk Financial Services Experience Cloud for Insurance
- Release Notes I Talkdesk Office
- Release Notes I Talkdesk Scheduled Callbacks
Weekly Digest
- November 2-6, 2026
- October 26-30, 2026
- October 19-23, 2026
- October 12-16, 2026
- October 5-9, 2026
- September 28 - October 2, 2026