Release Notes & Product Notices
Critical changes, new products, new features, fixes, and enhancements.
Product Notices
- Product Notice: Talkdesk Firewall Configurations Update [Effective Mar 5, 2025]
- Product Notice: Microsoft SharePoint Connector Upgrade & EOL [Effective Mar 4, 2025]
- Product Notice: Upcoming Consult Transfers to Queue Enhancement [Effective Mar 03, 2025]
- Product Notice: Talkdesk EU Migration Update [Effective Starting Feb 16, 2025]
- Product Notice: Seat Allocation Available for AI Products [Effective Jan 14, 2025]
- Product Notice: Upcoming Changes to Talkdesk Desktop App Release Cadence and Support Policy [Effective Jan 2025]
Release Notes
- Release Notes | Talkdesk Admin
- Release Notes | Talkdesk Advanced Dialer
- Release Notes | Talkdesk Agent Workspace: Activities, Contacts, Voicemails
- Release Notes | Talkdesk Agent Workspace: Conversations (Cross-channel)
- Release Notes | Talkdesk Agent Workspace: Conversations (Voice channel)
- Release Notes | Talkdesk AI Launchpad
Weekly Digest
- January 27-31, 2025
- January 20-24, 2025
- January 13-17, 2025
- January 6-10, 2025
- December 30, 2024-January 3, 2025
- December 23-27, 2024
Archive
- [Archive] Product Notice: Update to Talkdesk for Service Cloud Voice on Google Chrome [Effective Jul 23, 2024]
- [Archive] Product Notice: Changes to Domestic Outbound Calls from Indian Numbers [Effective Aug 1, 2024]
- [Archive] Product Notice: Workspace Desktop Update to Version 2.0.1 [Effective Jul 29, 2024]
- [Archive] Product Notice: New and Improved Way to Create Support Tickets for Talkdesk [Effective May 23, 2024]
- [Archive] Product Notice: Preparing for Salesforce's Change to Content Security Policy [Effective Starting May 17, 2024]
- [Archive] Product Notice: New domains for network access restrictions [Effective May 27, 2024]