Release Notes & Product Notices
Critical changes, new products, new features, fixes, and enhancements.
Product Notices
- Product Notice: Deprecation of Ring Groups API [Effective Aug 3, 2026]
- Product Notice: Microsoft-based Email Touchpoint Re-authentication [Effective Jul 31, 2026]
- Product Notice: Upcoming Changes to Idle Time and Routing Logic [Effective Apr 27, 2026]
- Product Notice: Upcoming Explore API Reporting Changes [Effective May 11, 2026]
- Product Notice: Migration of Favorites into Contacts [Effective Feb 26, 2026]
- Product Notice: Seat Manager - Talkdesk for Microsoft Teams [Effective Jan 23, 2026]
Release Notes
- Release Notes | Talkdesk Admin
- Release Notes | Talkdesk Advanced Dialer
- Release Notes | Talkdesk Agent Workspace: Activities, Contacts, Voicemails
- Release Notes | Talkdesk Agent Workspace: Conversations (Cross-channel)
- Release Notes | Talkdesk Agent Workspace: Conversations (Voice channel)
- Release Notes I Talkdesk AI Agent Platform
Weekly Digest
- May 25-29, 2026
- May 18-22, 2026
- May 11-15, 2026
- May 4-8, 2026
- April 27 - May 1, 2026
- April 20-24, 2026
Archive
- [Archive] Product Notice: Recommendation to Postpone macOS 15 Update to Prevent Call Issues
- [Archive] Product Notice: Update on Salesforce Streaming API Versions 23.0 through 36.0 Retirement [Effective Starting Oct 5, 2025]
- [Archive] Product Notice: Call Transcription Retention Policy Update [Effective Nov 25, 2024]
- [Archive] Product Notice: Update to Talkdesk for Salesforce Voice on Google Chrome [Effective Jul 23, 2024]
- [Archive] Product Notice: Changes to Domestic Outbound Calls from Indian Numbers [Effective Aug 1, 2024]
- [Archive] Product Notice: Workspace Desktop Update to Version 2.0.1 [Effective Jul 29, 2024]