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  1. Knowledge Base
  2. Release Notes & Product Notices

Release Notes & Product Notices

Critical changes, new products, new features, fixes, and enhancements.

Product Notices

  • Product Notice: VDI Connect Multi-Provider Support at the Agent Level [Effective Oct 26, 2026]
  • Product Notice: Ring Groups to Queues Renaming for Live and Explore APIs [Effective Jan 14, 2026]
  • Product Notice: The Road to Talkdesk Explore Insights [Effective Dec 2026]
  • Product Notice: Exclusive Product Assignment of Numbers [Effective Oct 26, 2026]
  • Product Notice: Studio Redesign [Effective Oct 9, 2026]
  • Product Notice: Navigator Recording [Effective Sep 21, 2026]
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Release Notes

  • Release Notes I Talkdesk AI Agent Platform
  • Release Notes I Talkdesk Automation Flows
  • Release Notes I Talkdesk CXA for any contact center
  • Release Notes I Talkdesk Financial Services Experience Cloud for Insurance
  • Release Notes I Talkdesk Office
  • Release Notes I Talkdesk Scheduled Callbacks
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Weekly Digest

  • September 28 - October 2, 2026
  • September 21-25, 2026
  • September 14-18, 2026
  • September 7-12, 2026
  • August 31 - September 4, 2026
  • August 24-28, 2026
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Talkdesk may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter herein. Except as expressly provided in any written license agreement from Talkdesk, the furnishing of this documentation does not give you any license to these patents, trademarks copyrights, or other intellectual property. For information about patents covering Talkdesk products, click here.

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