Release Notes & Product Notices
Critical changes, new products, new features, fixes, and enhancements.
Product Notices
- Product Notice: Business Logic to Display Dispositions [Effective Jul 13, 2026]
- Product Notice: Deprecation of Ring Groups API [Effective Aug 3, 2026]
- Product Notice: Microsoft-based Email Touchpoint Re-authentication [Effective Jul 31, 2026]
- Product Notice: Upcoming Changes to Idle Time and Routing Logic [Effective Apr 27, 2026]
- Product Notice: Upcoming Explore API Reporting Changes [Effective May 11, 2026]
- Product Notice: Migration of Favorites into Contacts [Effective Feb 26, 2026]
Release Notes
- Release Notes | Talkdesk Admin
- Release Notes | Talkdesk Advanced Dialer
- Release Notes | Talkdesk Agent Workspace: Activities, Contacts, Voicemails
- Release Notes | Talkdesk Agent Workspace: Conversations (Cross-channel)
- Release Notes | Talkdesk Agent Workspace: Conversations (Voice channel)
- Release Notes I Talkdesk AI Agent Platform
Weekly Digest
See allArchive
- [Archive] Product Notice: MSI Installer Change to 64-bit Version for Talkdesk Workspace Desktop App [Effective Sep 8, 2025]
- [Archive] Product Notice: Salesforce change to Connected App usage (OAuth) [Effective Sep 16, 2025]
- [Archive] Product Notice: MMS & SMS - Registration with Texas Secretary of State [Effective Sep 1, 2025]
- [Archive] Product Notice: New Email Validation Rules [Effective Sept 25, 2025]
- [Archive] Product Notice: Deprecation of Billing usage cost reports scheduled by Talkdesk [Effective Oct 13, 2025]
- [Archive] Product Notice: Talkdesk Classic View - Link removal [No Action Required - Effective Aug 19, 2025]