Release Notes & Product Notices
Critical changes, new products, new features, fixes, and enhancements.
Product Notices
- Product Notice: Possible Audio Impact in Live Monitoring and Screen Recording from Google Chrome v136 update [Effective Apr 29, 2025]
- Product Notice: Legacy SBCs to Be Deprecated - Important Migration Steps for Affected Talkdesk Customers [Effective Aug 27, 2025]
- Product Notice: Upgrade Talkdesk for Salesforce to Ensure Compatibility with ICU Locale Formats [Effective Jun 7, 2025]
- Product Notice: Email Service Upgrade – Action Required [Effective Apr 30, 2025]
- Product Notice: Talkdesk Firewall Configurations Update [Effective Mar 7, 2025]
- Product Notice: Microsoft SharePoint Connector Upgrade & EOL [Effective Mar 4, 2025]
Release Notes
- Release Notes | Talkdesk Financial Services Experience Cloud for Banking
- Release Notes | Talkdesk Healthcare Experience Cloud
- Release Notes | Talkdesk Retail Experience Cloud
- Release Notes | Talkdesk Admin
- Release Notes | Talkdesk Advanced Dialer
- Release Notes | Talkdesk Agent Workspace: Activities, Contacts, Voicemails
Weekly Digest
- May 12-16, 2025
- May 5-9, 2025
- April 28 - May 2, 2025
- April 21-25, 2025
- April 14-18, 2025
- April 7-11, 2025
Archive
- [Archive] Product Notice: Recommendation to Postpone macOS 15 Update to Prevent Call Issues
- [Archive] Product Notice: InfusionSoft / Keap Integration Re-installation Needed [Effective Oct 28, 2024]
- [Archive] Product Notice: Update on Salesforce Streaming API Versions 23.0 through 36.0 Retirement [Effective Starting Oct 5, 2025]
- [Archive] Product Notice: Call Transcription Retention Policy Update [Effective Nov 25, 2024]
- [Archive] Product Notice: Update to Talkdesk for Service Cloud Voice on Google Chrome [Effective Jul 23, 2024]
- [Archive] Product Notice: Changes to Domestic Outbound Calls from Indian Numbers [Effective Aug 1, 2024]