Talkdesk Financial Services Experience Cloud for Insurance™ is an end-to-end solution to manage interactions across channels and support a better policyholder experience. For more information, please visit our Talkdesk Financial Services Experience Cloud for Insurance documentation.
June 5, 2025
On Thursday, June 5th, 2025, we will release the following new feature on Talkdesk Financial Services Experience Cloud™ for Insurance:
New:
- Self-service Admin configuration for the Insurance Workspace: A new self-service method is available for Administrators to configure the Insurance Workspace settings to manage card visibility and the information shown to agents.
More information about how to configure the Insurance Workspace can be found here.