Check out what's new from the prior week:
Release Notes
Talkdesk Explore
- Custom dashboards can now be instantly shared with one or more Explore users, making data accessibility easier. Plus, users now have new options to better manage custom dashboards
Talkdesk Quality Management
- Users can now add comments with rich text options, such as paragraph styles, bold, italics, and others. The character limit has also been raised to 2000.
- Additionally, video playback controls are now available when viewing video recordings in a separate tab or full screen, with keyboard shortcuts enabled.
Product Notices
- Recommendation to Postpone macOS 15 Update to Prevent Call Issues
- Email Service Upgrade – Action Required [Effective Nov 30, 2024]
- Call Transcription Retention Policy Update [Effective Nov 25, 2024] (Reminder).
This digest is a consolidated list of all Release Notes and select externally published Product Notices over the past week. To learn more, click through the links above.