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  3. Talkdesk Virtual Agent

Talkdesk Virtual Agent
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Documentation on how to configure and leverage Talkdesk Virtual Agent™ to drive better customer engagement, by automating voice and digital chat conversations with an AI-powered virtual agent.

Available Articles

  • Installing Virtual Agent
  • Virtual Agent: Session Monitor
  • Virtual Agent Voice: Overview
  • Virtual Agent Digital: Overview
  • Virtual Agent Designer: Overview
  • Using Virtual Agent Designer: Ask Component
  • Using Virtual Agent Designer: Escalation Component
  • Using Virtual Agent Designer: Say Component
  • Using Virtual Agent Designer: Execute Action Component
  • Using Virtual Agent Designer: Flow Trigger Component
  • Using Virtual Agent Designer: Split Flow Component
  • Using Virtual Agent Designer: Comment Component

Talkdesk may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter herein. Except as expressly provided in any written license agreement from Talkdesk, the furnishing of this documentation does not give you any license to these patents, trademarks copyrights, or other intellectual property. For information about patents covering Talkdesk products, click here.

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