Talkdesk Virtual Agent
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Documentation on how to configure and leverage Talkdesk Virtual Agent™ to drive better customer engagement, by automating voice and digital chat conversations with an AI-powered virtual agent.

Available Articles

★ Talkdesk Virtual Agent: Overview
★ Installing Virtual Agent
★ Virtual Agent Automation Designer - Conversational Automations: Overview
★ Virtual Agent Automation Designer - Conversational Automations: Ask Component
★ Virtual Agent Automation Designer - Conversational Automations: Execute Action Component
★ Virtual Agent Automation Designer - Conversational Automations: Escalation Component
★ Virtual Agent Automation Designer - Conversational Automations: Flow Trigger Component
★ Virtual Agent Automation Designer - Conversational Automations: Function Component
★ Virtual Agent Automation Designer - Conversational Automations: Jump Component
★ Virtual Agent Automation Designer - Conversational Automations: Say Component
★ Virtual Agent Automation Designer - Conversational Automations: Search Knowledge Component
★ Virtual Agent Automation Designer - Conversational Automations: Split Flow Component

Related Release Notes & Announcements