Check out what's new from the prior week:
Release Notes
Talkdesk Connector for Microsoft Dynamics 365
- Talkdesk Tenant field can now be enabled on Microsoft Dynamics 365, being eligible for the contact sync.
Talkdesk Digital Engagement
- The new Chat Widget JavaScript SDK V1 and V2 documents allow you to get the most out of Chat Widget SDK and include useful practical examples.
Talkdesk Quality Management - Screen Recording
- Deleting audio/video recordings via the Activities app is available to users that have delete permissions.
Product Notices
- Update to Talkdesk for Service Cloud Voice on Google Chrome [Effective Jul 23, 2024]
- User Management Experience Update & Agents Tab Deprecation [Effective Aug 12, 2024] (Reminder)
- Chained Ring Groups End of Life [Effective Nov 13, 2024] (Reminder)
This digest is a consolidated list of all Release Notes and select externally published Product Notices over the past week. To learn more, click through the links above.