Check out what's new from the prior week:
Release Notes
- Talkdesk Agent Workspace: Conversations (Voice channel)
- New: Call Waiting
- Enhancements: Agent Status Drop-down Accessibility; Number Validation for Click-to-Call, Consult, and Transfer; Added "Include Internal Transfers" Wrap-up Setting when Bulk Importing Users
- Fixes: Inconsistencies in the Wrap-up form display, the Wrap-up Timeout setting, and in the agent status in Talkdesk Live
- Talkdesk Financial Services Experience Cloud for Banking
- New: Integration with Q2; Customizable Canvas; Stop a Payment
- Talkdesk Orchestration & Routing
- New: "Dial Agent" Component
- Talkdesk Autopilot
- New: Flow Trigger Streamlining for Automation Designer
- Talkdesk Zendesk Connector
- New: Single UI Component Resizing and Autoload
This digest is a consolidated list of all Release Notes and select externally published Product Notices over the past week. To learn more, click through the links above.