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Talkdesk offers phone numbers in around 160 countries worldwide.

Our coverage is updated regularly however, between updates, there may be new information not immediately added to the list. If you need more information about phone numbers not listed below, please submit a ticket here.

There are three types of phone numbers: 

• Local: Phone numbers tied to a particular city, region, or country (these are sometimes called “non-geographic phone numbers”). Local numbers are also called Direct Inward Dialing (DID) or Direct Dialing Inward (DDI).
• Toll-free: Phone numbers designed for inbound voice calls, domestically reachable only and not accessible from payphones. Toll-free numbers from the United States can, however, be reached from Canada. Toll-free numbers are also called Freecall, Freephone, or International Toll-Free Service (ITFS).
• Mobile: Phone numbers used for inbound or outbound calls and, depending on the country, may also be used with SMS/MMS/Whatsapp services.

Numbers Coverage Information

Note: In case your account is in Europe or Canada, this feature will be unavailable for your location for the time being, and you will still be seeing the classic Numbers experience, under the “Admin” section and the “Admin” app in Workspace. We plan on enabling the new Numbers experience in Workspace in your region in a few months. 

If you wish to check the coverage of a phone number, please follow the steps below:

1. Click on Buy number [1].

2. Select the country [2] and click on Search numbers [3].

3. When the numbers list is displayed, you can see the type of phone number [4], and when clicking anywhere on the line, a side drawer will open to show information about the coverage of the number [5].

4. Similarly, if you click Buy [6] on the phone number line, you can also see the phone number coverage information by clicking on the Coverage tab of the new window being displayed [7].

Availability by Country

In the table below, you can look for the country you are interested in.

You can buy phone numbers from the United States and Canada directly from Talkdesk’s interface without providing proof of address or identity.

For all other countries, due to legal regulations, if you wish to purchase phone numbers, you will need to contact our team and provide the required documentation. Please submit a ticket here.