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Phone Numbers Coverage

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Talkdesk offers phone numbers in around 160 countries worldwide.

We are always expanding our number coverage. If you have phone number requirements not specified in the table below, please contact us at phonenumbers@talkdesk.com.  

 

Phone Number Types

Depending on the country, we offer the following types of phone numbers:

  • Landline (Local or National): Phone numbers which are tied to a particular city, region (for example, London or Barcelona), or country (these are sometimes also called “non-geographic phone numbers”).  Landline numbers are also called DID which stands for Direct Inward Dialing (or DDI, Direct Dialling Inward).
  • Toll-free: Phone numbers which are designed to be used for inbound voice calls, are domestically reachable only, and are not accessible from payphones. However, toll-free numbers from the United States can be reached from Canada. Toll-free numbers are also called Freecall, Freephone or International Toll Free Service (ITFS).
  • Mobile: Phone numbers which can be used for inbound or outbound calls and, depending on the country, they may also be used with SMS/MMS/Whatsapp services.

 

Documentation Requirements

You can buy phone numbers from the United States and Canada directly from Talkdesk’s interface without having to provide a proof of address or identity.

For all other countries, due to legal regulations, if you wish to purchase phone numbers, you will need to contact our team at phonenumbers@talkdesk.com and provide the required documentation (Proof of Address and Proof of Identity). In some cases, this includes a proof of address that matches the location of the phone number. We will then purchase the phone number on your behalf and use this address in the event that we are contacted by the regulatory bodies.

Depending on the country, the address you provide can be a business or personal address belonging to you, your company, or the third-party who will be using the phone number(s). There are three types of address requirements:

  • Any: Requires an address anywhere in the world.
  • Local: Requires an address that corresponds to the phone number's prefix. Depending on the local regulation, this can be the matching country, region, or city.
  • Foreign: Requires an address outside the phone number's country.

When reaching out to us, please let us know the following details:

  • Your Talkdesk account name/URL;
  • Country or countries from which you need to purchase phone numbers;
  • Amount of numbers required;
  • Type of number;        
  • Number prefix (if applicable).       

 

Availability by Country

In the table below, you can look for the country you are interested in. You can find the documentation requirements in the article Phone Numbers: Documentation Requirements.

Note: This list is updated regularly, however, between updates there may be new information that is not immediately added to the list. If you need more information about phone numbers for specific countries, please contact phonenumbers@talkdesk.com

 

Country Landline (Local/National) Toll-Free Mobile

Albania

Yes

Yes

 

Algeria

Yes

 

 

Angola

Yes

 

 

Anguilla

 

Yes

 

Antigua And Barbuda

 

Yes

 

Argentina

Yes

Yes

 

Australia

Yes

Yes

Yes

Austria

Yes

Yes

Yes

Bahamas

 

Yes

 

Bahrain

 

Yes

 

Barbados

Yes

Yes

 

Belarus

 

Yes

 

Belize

 

Yes

 

Belgium

Yes

Yes

Yes

Benin

Yes

 

Yes

Bermuda

 

Yes

 

Bolivia

 

Yes

 

Bosnia And Herzegovina

Yes

Yes

 

Botswana

 

Yes

 

Brazil

Yes

Yes

Yes

British Virgin Islands

 

Yes

 

Brunei

 

Yes

 

Bulgaria

Yes

Yes

 

Burkina Faso

Yes

 

 

Cambodia

Yes

Yes

 

Cameroon

Yes

 

 

Canada

Yes

Yes

 

Cayman Islands

Yes

Yes

 

Chile

Yes

Yes

Yes

China

Yes

Yes

 

Colombia

Yes

Yes

Yes

Costa Rica

Yes

Yes

 

Cote D'Ivoire

 

Yes

 

Croatia

Yes

Yes

 

Curacao

Yes

 

 

Cyprus

Yes

Yes

 

Czech Republic

Yes

Yes

Yes

Denmark

Yes

Yes

Yes

Dominica

 

Yes

 

Dominican Republic

Yes

Yes

 

Ecuador

 

Yes

 

Egypt

 

Yes

 

El Salvador

Yes

Yes

 

Estonia

Yes

Yes

 

Ethiopia

 

Yes

 

Finland

Yes

Yes

 

France

Yes

Yes

Yes

French Guiana

 

Yes

 

Georgia

Yes

Yes

 

Germany

Yes

Yes

 

Ghana

Yes

 

 

Greece

Yes

Yes

 

Grenada

Yes

Yes

 

Guadeloupe

 

Yes

 

Guam

 

Yes

 

Guinea

 

Yes

 

Honduras

 

Yes

 

Hong Kong

Yes

Yes

 

Hungary

Yes

Yes

Yes

Iceland

 

Yes

 

India

Yes

Yes

 

Indonesia

Yes

Yes

 

Ireland

Yes

Yes

 

Isle of Man

 

 

Yes

Israel

Yes

Yes

Yes

Italy

Yes

Yes

 

Jamaica

Yes

Yes

 

Japan

Yes

Yes

 

Jordan

Yes

Yes

 

Kazakhstan

Yes

Yes

 

Kenya

Yes

Yes

 

Kuwait

Yes

Yes

 

Kyrgyzstan

Yes

Yes

 

Latvia

Yes

Yes

Yes

Liechtenstein

 

Yes

 

Lithuania

Yes

Yes

 

Luxembourg

Yes

Yes

 

Macao

Yes

Yes

 

Macedonia

Yes

Yes

 

Madagascar

 

 

Yes

Malawi

 

Yes

 

Malaysia

Yes

Yes

Yes

Mali

Yes

 

 

Malta

Yes

Yes

 

Martinique

 

Yes

 

Mauritius

Yes

Yes

Yes

Mayotte

 

Yes

 

Mexico

Yes

Yes

 

Moldova

 

Yes

 

Monaco

 

Yes

 

Montenegro

Yes

Yes

 

Montserrat

 

Yes

 

Morocco

Yes

 

 

Myanmar

Yes

Yes

 

Namibia

Yes

 

 

Nepal

 

Yes

 

Netherlands

Yes

Yes

Yes

New Zealand

Yes

Yes

 

Nicaragua

Yes

Yes

 

Nigeria

 

Yes

 

Northern Mariana Islands

 

Yes

 

Norway

Yes

Yes

 

Nicaragua

Yes

Yes

 

Oman

 

Yes

 

Palau

Yes

Yes

 

Palestine

 

Yes

 

Panama

Yes

 

 

Papua New Guinea

 

Yes

 

Pakistan

Yes

 

 

Paraguay

 

Yes

 

Peru

Yes

Yes

 

Philippines

Yes

Yes

Yes

Poland

Yes

Yes

 

Portugal

Yes

Yes

 

Puerto Rico

Yes

Yes

 

Qatar

 

Yes

 

Reunion

 

Yes

 

Romania

Yes

Yes

 

Russia

Yes

Yes

 

Saint Kitts and Nevis

 

Yes

 

Saint Lucia

 

Yes

 

Saint Pierre and Miquelon

 

Yes

 

Saint Vincent And The Grenadines

 

Yes

 

San Marino

 

Yes

 

Saudi Arabia

 

Yes

 

Senegal

 

Yes

 

Serbia

Yes

Yes

 

Seychelles

Yes

Yes

 

Singapore

Yes

Yes

Yes

Slovakia

Yes

Yes

 

Slovenia

Yes

Yes

 

South Africa

Yes

Yes

Yes

South Korea

 

Yes

 

Spain

Yes

Yes

 

Sri Lanka

Yes

Yes

Yes

Sudan

 

Yes

 

Sweden

Yes

Yes

Yes

Switzerland

Yes

Yes

Yes

Taiwan

Yes

Yes

 

Tajikistan

 

Yes

 

Tanzania

Yes

 

 

Thailand

Yes

Yes

 

Trinidad and Tobago

Yes

Yes

 

Tunisia

Yes

 

 

Turkey

Yes

Yes

 

Turks And Caicos Islands

 

Yes

 

Uganda

Yes

Yes

 

Ukraine

 

Yes

 

United Arab Emirates

 

Yes

 

United Kingdom

Yes

Yes

Yes

United States

Yes

Yes

Yes

United States Virgin Islands

 

Yes

 

Uruguay

 

Yes

 

Uzbekistan

 

Yes

 

Venezuela

Yes

Yes

 

Viet Nam

Yes

Yes

 

 

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