Submit a request
A support ticket may only be opened by one of your account Administrators. If you don’t belong to this group of Users, please contact one of them to request assistance. They will be able to provide basic troubleshooting with your equipment and network.
In case you are an Administrator looking for support, this guide can provide insights regarding the initial troubleshooting. If you still require our experts' help, please consider including valuable information upon submitting your request.
Contact Support
Questions, bug reports, or feedback? Tell us what you need.
Premium Care
As a subscriber to our Premium Care service, you gain direct access to Premium Care engineers dedicated to finding your fastest path to a solution or answer.
Contact Customer Care
Our Customer Care Team is here to help you reach your goals. They’ll offer tips and answer questions about our platform to maximize the value of Talkdesk.
Contact Billing
Need help with purchases, payments, or invoices? Our Billing team is here to assist you with all your billing questions and requests.
Report an Outage
For total system outages, please contact us directly via phone for immediate assistance.