Talkdesk phone number availability

We offer phone numbers in around 100 countries worldwide, see the table below for all the countries and types.

For certain countries, only National phone numbers (which are also sometimes called non-geographic phone numbers) are available, for others, only Local numbers, which are tied to a particular city or region (such as London or Barcelona).

Toll-free numbers are designed to be used for inbound voice calls, are domestically reachable only, and are not accessible from payphones. The exception is US Toll Free numbers which can be reached from Canada.

Due to local regulations, some phone numbers require the user to be located in a particular region, or to list their information in order to purchase and own the number. The address you provide can be a business or personal address that you, your company, or your customer who will be using the phone number(s) has. It can also be a PO box or a law office representing your company.

There are three types of address requirements:

Any: You must provide an address anywhere in the world.
Local: You must be located in and provide an address within the phone number’s country. (In some cases, you need to provide an address in the same city as the phone number; these are identified.)
Foreign: You must be located outside and provide an address outside the phone number’s country.

When such an address is required in order to purchase a number, we will need to purchase it on your behalf as soon as you provide us the information. To do so, please contact our support team.

Some numbers are available in beta mode only and require you to contact us prior to purchasing. Our telecom provider starts with extensive testing internally and then runs an alpha "preview" with a select set of customers to ensure these numbers meet standards. We do not recommend customers take a number in this early stage because they may fail testing and be withdrawn. Only after this stage has been completed, numbers are launched in public beta and offered to all customers. From time to time there may be connectivity issues with a beta number but this is closely monitored and our provider works quickly to resolve any issues that come up.

Prices for each phone number are listed next to the number before you click Buy (prices may vary depending on the country and the number type). When a new number is purchased, the cost is deducted from your account’s credit.

Type of numbers available, current status and requirements:

COUNTRY	BETA	TYPES OF NUMBERS OFFERED	ADDRESS REQUIREMENTS
Algeria	Yes	National	Any address
Argentina	Yes	Toll-free available in beta Local numbers	Local: Local address Toll-free: Any address
Australia		Local, Toll-free and Mobile	Local address for local numbers only
Austria	Yes	National Toll-free in beta	Any address
Bahrain	Soon	Local and National	Any address
Barbados		Local	No address
Belarus	Yes	Toll-free in beta	Any address
Belgium		Local and National	Local: Local address National: No address
Benin		Mobile	No address
Bolivia	Yes	Toll-free in beta	Any address
Bosnia & Herzegovina	Yes	National	Any address
Botswana	Yes	Toll-free in beta	Any address
Brazil	Yes	Local Toll-free in beta	Local: No address Toll-free: Any address
Bulgaria	Yes	Local Toll-free in beta	Local: Local address Toll-free: Any address
Burkina Faso	Soon	Local	TBC *
Canada		Local and Toll-Free	No
Cayman Islands		Local	No address
Chile	Toll-free soon	Local Toll-free coming soon in beta	No address
China	Soon	Toll-free and local coming soon in beta	TBC *
Colombia	Yes	Local Toll-free in beta	Local: No address Toll-free: Any address
Costa Rica	Soon	Toll-free and National coming soon in beta	TBC *
Croatia		Local	Local address
Cyprus		Local	No address
Czech Republic	Yes	Local and National Toll-free in beta	Local: Local address National: No address Toll-free: Any address
Denmark	Yes	National Toll-free in beta	National: Local address (must be on the ID) and ID (with name, address, and business registration number or identity document number) Toll-free: Any address
Dominican Republic		Local	No address
Ecuador	Yes	Local in beta	No address
El Salvador		Local	No address
Estonia		Local	Local address
Finland	Yes	Local Toll-free in beta	Local: Local address Toll-free: Any address
France	Toll-free soon	Local, National and Mobile Toll-free coming soon in beta	Local: Local address for area code. National: No address Mobile: Local Address
Georgia	Yes	National in beta	No address
Ghana		Mobile	No address
Greece	Yes	Local Toll-free in beta	Local: Local address Toll-free: Any address
Grenada		Local	No address
Germany	Yes	Local, Mobile and National Toll-free in beta	Local: Local address for area code *** National: Local address Toll-free: Local address Mobile: Any address, Business name and VAT (tax code), ID of the authorized signee and tax number.
Guatemala		Local	No address
Guinea	Yes	Mobile in beta	No address
Hong Kong		National and Toll-free	National: Any address (must be on the ID), ID of the legal representative of the company, and business registration document Toll-free: Any address
Hungary		Local	Local address
Iceland		Local	Local address
India	Yes	Toll-free in beta	Foreign address
Indonesia	Yes	Local, Mobile Toll-free in beta	Local and Mobile: No address Toll-free: Any address
Ireland	Yes	Local and National Toll-free in beta	Local: Local Address National: No address Toll-free: Any address
Israel	Yes	Local and Mobile Toll-free in beta	Local and Mobile: No address Toll-free: Any address
Italy	Soon	Local Toll-free coming soon in beta	Local Address, Business name and VAT (tax code), ID of the authorized signee and tax number
Jamaica		Local	No address
Japan		Local and National Toll-free	Local: Local address National: No address Toll-free: Any address
Kenya		Local	No address
Latvia		Local	Local address
Lithuania		Local	No address
Luxembourg		Local	Local address
Macau		Mobile	No address
Malaysia	Yes	Mobile Toll-free in beta	Mobile: No address Toll-free: Any address
Mali	Yes	Local in beta	Any address
Malta		National	No address
Mauritius		Mobile	No address
Mexico	Yes	Local Toll-free in beta	Local: Local address Toll-free: Any address
Namibia	Yes	National	No address
The Netherlands	Yes	Local Toll-free in beta	Local: Local address Toll-free: Any address
New Zealand		Local Toll-free	Local: No address Toll-free: Any address
Norway	Yes	Local Toll-free in beta	Local: Local address Toll-free: Any address
Panama		Local	Local address
Paraguay	Yes	Toll-free in beta	Any address
Peru		Local	No address
Philippines	Yes	Local Toll-free in beta	Local: No address Toll-free: Any address
Poland	Yes	Local Toll-free in beta	Local: Local address Toll-free: Any address
Portugal	Yes	National Toll-free in beta	National: Local address Toll-free: Any address
Puerto Rico		Local	No address
Romania	Yes	Local Toll-free in beta	Local: Local address Toll-free: Any address
Russia		Local - by special request	Local address
Serbia	Yes	Toll-free in beta	Any address
	Yes	Local Toll-free in beta	Local: Local address Toll-free: Any address
Slovakia		Local	Local address
Slovenia		Local	Local address
South Africa	Yes	National Toll-free in beta	National: Any address (must be on the ID), ID of the legal representative of the company, and business registration document Toll free: Any address
South Korea	Yes	National (ON HOLD) Toll-free in beta	National: No address Toll-free: Any address
Spain	Yes	Local and National Toll-free in beta	Local: Local address National: No address Toll-free: Any address
Sweden	Yes	Local and National Toll-free in beta	Local: Local address National: No address Toll-free: Any address
Switzerland	Yes	Local Toll-free in beta	Local: Local Address Toll-free: Any address
Taiwan	Yes	Toll-free in beta	Any address
Tanzania	Yes	Local in beta	No address
Thailand	Yes	Local Toll-free in beta	Any address
Trinidad and Tobago		Local	No address
Tunisia	Yes	National in beta	No address
Uganda	Yes	National and Toll-free in beta	National number: Any address Toll-free number: No address
United Arab Emirates	Yes	Toll-free in beta	Foreign address
United Kingdom		Local and Toll-Free	Local number: Any address Toll-free number: No address
United States		Local and Toll-Free	No address
Venezuela	Yes	Toll-free in beta	Any address
Vietnam	Yes	Local in beta	No address

*** For German local numbers our provider will also need a proof of address. This can be:

Individual: The end user must provide a valid, government-issued photo identification (national ID card, driver's license) with an address visible that matches the address on file for your phone number.
Business: The end-user must provide a company registration (Handelsregisterauszug or Gewerbeanmeldung).

Also, please send email to support@talkdesk.com to acquire one of these numbers as they are only currently available by special request.

Note: This list changes frequently and is usually updated monthly. We identify countries where phone numbers are launching soon in beta in order to keep customers as informed as possible.

How can we Help?

Type of numbers available, current status and requirements:

Comments