Talkdesk Digital Engagement: Chat Widget for Administrators

Chat Widget JavaScript SDK is available in versions V1 and V2, with V2 featuring significant updates.

These updates are designed to offer detailed documentation, practical examples, and enhanced functionality to help you get the most out of the Chat Widget SDK.

Important Note: Please note that starting July 19th, 2024, Chat Widget V1 will no longer be available for new deployments and will enter maintenance mode. This means:

  • No new features will be added to Chat Widget V1.

  • Support will be limited to critical bug fixes and security updates.

Please refer to our documentation on Chat Widget V1 and Chat Widget V2 to know how to customize the Chat Widget. 

To ensure continued access to the latest features and improvements, we strongly recommend migrating to Chat Widget V2. For assistance with the migration process, please see our guide for Migrating from Chat Widget V1 to Chat Widget V2.

Additionally, for details on the Content Security Policy for both versions of the Chat Widget, please read this section.

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