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Default Prefix

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In Callbar, the default country prefix for outbound calls is United States (+1), but you can select another prefix through the account’s preferences.

If the majority of the outbound calls handled by your team is to phone numbers of a country other than the United States, it may be useful to have a different default country prefix in Callbar. This way, your agents don’t need to change it manually.

To configure the default country prefix that is on Callbar, please follow these steps: 

  1. Select the Admin [1] section.
  2. Select the Preferences [2] tab.
  3. Go to the first section: “General Settings” [3].
  4. In “Default Prefix” [4], select or search the country prefix. You can search by country name or prefix.
    • In this example, we are selecting France (+33).
  1. Click Save [5].

Note: The Default Prefix will be added to the phone number of the contacts synchronized with an integration if the country prefix is missing from the phone number.

  • Now, when your agents log in to Callbar they will see the chosen default country prefix: 

 

If you have any questions or would like any assistance, do not hesitate to contact us at support@talkdesk.com 

 

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