June 24-28, 2024

Check out what's new from the prior week:


Release Notes

Talkdesk Agent Workspace: Conversations

  • Direct access to Inbox when using the collapsed version of the conversations panel, with no need to expand the panel.

Talkdesk Admin

Talkdesk Studio

  • Studio flows audit logs accessible in Audit Logs Report, via Explore (previously June 24, 2024).

Talkdesk Financial Services Experience Cloud

  • New: Banking Applications (Client 360 tab) can be configured to be the first tab displayed when a client engages with an agent, via voice or digital channels.

Talkdesk Builder: Intercom Connector


Product Notices


This digest is a consolidated list of all Release Notes and select externally published Product Notices over the past week. To learn more, click through the links above.

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