Check out what's new from the prior week:
Release Notes
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Talkdesk Digital Engagement
- Enhancements: Queues and Handling Queues available in Default Digital Reports and Dashboards; “First Response Time” available via Explore API; preview for WhatsApp conversations.
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Talkdesk Healthcare Experience Cloud for Providers
- Enhancements: New search parameters added to the Epic screen pop
Product Notices
This digest is a consolidated list of all Release Notes and select externally published Product Notices over the past week. To learn more, click through the links above.