Talkdesk CXA Operations Center (formerly AI Trainer) – Knowledge Base

Talkdesk CXA Operations Center (formerly AI Trainer)
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Documentation on to configure and use Talkdesk CXA Operations Center™ (formerly AI Trainer) - a no-code AI model training tool for better automation using human-in-the-loop technology.

Available Articles

Getting Started with Talkdesk Operations Center (formerly AI Trainer)

Training Intent Detection Models in Talkdesk CXA Operations Center (formerly AI Trainer)

Best Practices for Intents Training

Training Speech-to-Text Models in Talkdesk CXA Operations Center (formerly AI Trainer)

Talkdesk CXA Operations Center (formerly AI Trainer): Navigator Single Message Testing

Talkdesk CXA Operations Center (formerly AI Trainer) FAQ: Overview

Talkdesk CXA Operations Center (formerly AI Trainer) FAQ: Intent Models

Principles for Successful AI Instruction: Fine Tuning Summarization

[Preview] AI Guardrails: Overview

[Preview ]Agent Evaluation: Overview

[Preview] AI Agent Observability: Overview