Submit a request

A support ticket may only be opened by one of your account Administrators. If you don’t belong to this group of Users, please contact one of them to request assistance. They will be able to provide basic troubleshooting with your equipment and network.

In case you are an Administrator looking for support, this guide can provide insights regarding the initial troubleshooting. If you still require our experts' help, please consider including valuable information upon submitting your request.

For U.S. entities, enter the exact Legal Company Name as shown on your CP 575 EIN Confirmation Letter from the IRS. For non-U.S. entities, enter the name as registered with your local tax authority.

Please select one

Please provide your Business Address

Please enter the country-specific tax identification number for the business. Enter your business registration number exactly as shown on official documentation.

https://yourdomain.com

Please insert the Primary Representative's email

Please include the Country Code

Estimated Monthly SMS Volume

What kind of messages will you be sending? Choose the use case(s) that best fit the type of messages you will send.

Please describe your use case

Please provide a sample of your message

NOTE: Maximum 5 numbers. Additional numbers will require extra validation and additional information may be requested.

Select how end-users opt-in to receive messages

Provide URLs to screenshots or hosted documents that show the exact point where recipients give consent (e.g., a website sign-up form, a physical flyer, or a hosted PDF of the workflow). To provide multiple URLs, enter one URL per line. URLs must start with https://

https://www.yourdomain.com/terms

https://www.yourdomain.com/privacy

Add file or drop files here
    Gain Talkdesk contact center platform knowledge and skills in the Talkdesk Academy!
    Gain Talkdesk contact center platform knowledge and skills in the Talkdesk Academy!
    Learn from peers and share best practices in the Talkdesk Community!
    Learn from peers and share best practices in the Talkdesk Community!

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    Our Customer Success Managers are here to help you reach your goals. They’ll learn your business, track progress, and offer tips to maximize the value of Talkdesk
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