Submit a request

A support ticket may only be opened by one of your account Administrators. If you don’t belong to this group of Users, please contact one of them to request assistance. They will be able to provide basic troubleshooting with your equipment and network.

In case you are an Administrator looking for support, this guide can provide insights regarding the initial troubleshooting. If you still require our experts' help, please consider including valuable information upon submitting your request.

You can find the account name in the URL when you log into Talkdesk (https://"AccountName".Mytalkdesk.com)

Requires excerpt from the Commercial Register showing Proof of Identity

Options other than "Companies House" require excerpt from the Commercial Register showing Proof of Identity.

Options other than "Companies House" require excerpt from the Commercial Register showing Proof of Identity.

Number must be in E.164 format

Requires excerpt from the commercial register (Handelsregisterauszug) showing proof of identity

Local and National numbers: Requires excerpt from the commercial register (Handelsregisterauszug) or trade license (Gewerbeanmeldung) showing local address Mobile numbers: Requires excerpt from the commercial register (Handelsregisterauszug) showing German address

Should be in the format: DE123456789

Requires excerpt from the commercial register (Handelsregisterauszug) showing Business Registration Number

(Only applies to toll free numbers) Requires copy of the Allocation Letter (Zuteilungsbescheid) showing name of the company displayed on the Allocation Letter.

Requires excerpt from the commercial register (Extrait K-bis) showing name of Authorized Representative

Requires one of the following, showing the local address within France: Excerpt from the commercial register, Utility bill, Tax notice, Rent receipt, Title deed.

Requires excerpt from the commercial register (Extrait K-bis)

Requires upload of Government-issued ID, Passport or Residence permit

Requires one of the following showing the address within the European Economic Area: Excerpt from the commercial register: Utility bill, Tax notice, Rent receipt, Title deed.

Requires excerpt from the commercial register showing proof of identity, as well as Executed Letter of Authorization

Mobile and national numbers: Requires excerpt from the commercial register showing Portuguese address Toll free numbers: Requires excerpt from the commercial register showing address anywhere in the world

Requires business registration showing proof of identity

Requires business registration showing address (Utility bill, Tax notice, Rent receipt, Title deed). For local numbers: Address must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required. For mobile, national and toll free numbers: Address must be in Spain.

Requires business registry showing address - requires proof(Utility bill, Tax notice, Rent receipt, Title deed). Local numbers: Address must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required. Mobile and toll free numbers: Address can be anywhere in the world.

(or Business Registration ID, if VAT is unavailable)

Requires government-issued ID (must include the ID number, issuing authority, and issue date) or Passport (must include the ID number, issuing authority, and issue date)

(Tax ID or equivalent such as Social Security Number in the US)

Local and national numbers: Require excerpt from the commercial register (KvK) showing proof of identity; Mobile and toll free numbers: N/A

Requires Excerpt from the commercial register (KvK) showing address (Utility bill, Tax notice, Rent receipt, Title deed) Local numbers: Address must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required. National numbers: Address can be anywhere in the world. Mobile and toll free numbers: N/A

Should be in the format: NL123456789B12

Requires extract from the commercial register (Registre du Commerce et des Sociétés) showing proof of identity.

Requires excerpt from the commercial register (Registre du Commerce et des Sociétés) showing Luxembourg address (Utility bill, Tax notice, Rent receipt, Title deed)

Requires excerpt from the commercial register showing proof of identity.

Requires excerpt from the commercial register showing proof of identity.

Number must be in E.164 format

Add file or drop files here