Activating the Zingtree Integration

The Zingtree integration setup is quick and easy. No programming is required: just enter the world region where your Zingtree account is located, and the integration process is complete. If you are not sure in which region your instance is, please reach out to your Zingtree support contact.

Follow these steps to activate the integration.


Activating your Zingtree Integration

Note: If you are in Talkdesk Workspace, you can access the integration and all features described below by navigating to the Talkdesk Builder app. For more information, please refer to this article



  1. Log in to your Talkdesk account as an Administrator and navigate to Admin [1] > Integrations [2].

Note: Your role must contain the appropriate permissions to see these options. Learn more in Team Roles.

  1. Click Add New Integration [3]. This will take you to the Available Integrations list.


  1. Locate Zingtree in the integrations list and click Add Integration [4]. This will take you to the integration’s configuration page.


  1. Enter your Zingtree region in the Region [5] field: "us" for Global, or "eu" for Europe.

Once you have completed these steps, click Save [6] and the process is complete. 

The Talkdesk and Zingtree integration is now complete, and you can start adding your automations.


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