Check out what's new from the prior week:
Release Notes
Talkdesk Builder - Data Syncs
The new Data Syncs app enables Admins to easily configure and manage data synchronization processes that bring information from external systems into Talkdesk. What’s included:
- Data Syncs list.
- Enable/disable Data Syncs.
[PREVIEW] Talkdesk Hospitality Experience Cloud
Important Note: This feature is available in Preview for select customers.
- This new AI-powered CX platform was built for the hospitality industry, and especially designed for hotels and resorts. It enhances guest satisfaction by connecting service desks, systems, and channels to deliver fast, personalized support throughout the entire stay.
[PREVIEW] Talkdesk Travel & Leisure Experience Cloud
Important Note: This feature is available in Preview for select customers.
- The recently-released Talkdesk Travel & Leisure Experience Cloud is an AI-powered CX platform designed for airlines, hotels, and travel providers. It streamlines traveler support through intelligent automation, integrated systems, and pre-trained virtual agents.
[PREVIEW] Talkdesk Utilities Experience Cloud
Important Note: This feature is available in Preview for select customers.
- Talkdesk Utilities Experience Cloud is an AI-powered CX platform built for utility providers. It enables digital-first, omnichannel support with 24/7 self-service and automation, reducing costs and improving customer satisfaction across billing, outages, service management, and more.
This digest is a consolidated list of Release Notes and Product Notices published over the past week. To learn more, click through the links above. Be sure to keep up-to-date with our weekly releases in the Talkdesk Builder Community channel.