ID
The Talkdesk Instance ID and the ability to copy it to the clipboard
Change the user’s email account associated to the Talkdesk Instance
URL
Talkdesk Instance URL which, by clicking on it, opens in a new tab
Organization
Talkdesk Organisation name and ID (aka Parent account), the respective Talkdesk Instance belongs to (aka: Is a child to), per what is described HERE: Support Dashboard: Organisations
Status
The Talkdesk Instance lifecycle status, per what is explained HERE: Support Dashboard: Billing Settings Lifecycle
Siloed
Show if the Talkdesk Instance has the communications enabled or not
Twilio Account SID
The Talkdesk Instance ID in Twilio
Created
When the Talkdesk Instance was created
Raw Data
Shows in a single file all account settings. As this is a permissions protected feature, you may not have access to tit. Check The Role-Based Access Permissions HERE: Support Dashboard: Partner Role-Based Permissions
Mark Voicemails as read
Marks all voicemails as read within an account
Account Setup
Ability to upload a .CSV file with pre-populated settings for account setup. As this is a permissions protected feature, you may not have access to tit. Check The Role-Based Access Permissions HERE: Support Dashboard: Partner Role-Based Permissions
Support
Open a Support Ticket, to be tackled by Talkdesk Support, by filling in the embedded pop-up form