Check out what's new from the prior week:
Release Notes
- Talkdesk Agent Workspace: Conversations (Voice channel)
- New: Click-to-Transfer
- Enhancements: "IVR + Queue Time" Metric on Outbound Dialer Predictive Calls; Address Update Issue in Emergency Calls Account Settings
- Talkdesk for Salesforce
- New: Talkdesk Workspace Embedded in Salesforce
Product Notices
This digest is a consolidated list of all Release Notes and select externally published Product Notices over the past week. To learn more, click through the links above.