After Hours IVR

In order to enable your IVR to play also outside of your Business Hours, follow these steps:

• Log into your Talkdesk account as an Administrator.
• Click on the 'Admin' tab at the top of the page. 
• Select the 'Preferences' tab and scroll down to the 'Business Hours' section. 
• Tick 'Yes' next to the 'After Hours IVR Enabled' option.

• Press 'Save' at the bottom of the page.