The login to Talkdesk requires you to input the Account name. This Account name was provided on the welcome email from Talkdesk with the subject "Invitation Instructions".
The Account name can also be identified by looking at the address bar in the browser: it’s the name appearing before “talkdeskid.com/login” and “.mytalkdesk.com”.
For example: in the address mycompany123.mytalkdesk.com, the Account name is “mycompany123”.
After confirming the Account name, you will be asked to insert your email and password in order to log in.
Account names can only contain lowercase alphanumeric characters and ‘-’ (hyphens).
For more details, if you're logging in via Callbar, please check the article Logging in to Callbar.
If Single sign-on (SSO) is enabled, you can follow the guidelines in the article Talkdesk Single Sign-on.