Admins can select the default Single Sign-on provider for their account from a drop-down list of four available options:
To select an SSO provider for your account:
- Log into your Talkdesk account as an Administrator
- Select the 'Admin' section from the top navigation bar 
- Select the ‘Preferences’ tab 
- Scroll down to ‘Single Sign-On Provider' and select the SSO provider for your account from the dropdown menu 
- 'Save' your changes .
Now, when logging in to Talkdesk, agents simply need to press the ‘Login with’ button:
If agents are not yet signed in to the selected default SSO application (Salesforce, Okta, Google or OneLogin), an authentication window will pop up asking to confirm the login details there:
Once the right credentials have been entered the user is authenticated in Talkdesk.