How can we Help?

Talkdesk Single Sign-on (SSO)


Admins can select the default Single Sign-on provider for their account from a drop-down list of four available options:


To select an SSO provider for your account:


  • Log into your Talkdesk account as an Administrator
  • Select the 'Admin' section from the top navigation bar [1]
  • Select the ‘Preferences’ tab [2]
  • Scroll down to ‘Single Sign-On Provider' and select the SSO provider for your account from the dropdown menu [3]
  • 'Save' your changes [4].

Now, when logging in to Talkdesk, agents simply need to press the ‘Login with’ button:


If agents are not yet signed in to the selected default SSO application (Salesforce, Okta, Google or OneLogin), an authentication window will pop up asking to confirm the login details there:


Once the right credentials have been entered the user is authenticated in Talkdesk.

Have more questions? Submit a request


Powered by Zendesk