Enviar una solicitud

Un ticket de soporte sólo puede ser abierto por uno de los Administradores de su cuenta. Si no pertenece a este grupo de usuarios, póngase en contacto con uno de ellos para solicitar asistencia. Ellos podrán proporcionarle la solución de problemas básicos con su equipo y red.

En caso de que usted sea un administrador que busca ayuda, esta guía puede proporcionarle información sobre el inicio del proceso de resolución de problemas. Si todavía necesita la ayuda de nuestros expertos, considere incluir información relevante al abrir su caso.

For U.S. entities, enter the exact Legal Company Name as shown on your CP 575 EIN Confirmation Letter from the IRS. For non-U.S. entities, enter the name as registered with your local tax authority.

Please select one

Please provide your Business Address

Please enter the country-specific tax identification number for the business. Enter your business registration number exactly as shown on official documentation.

https://yourdomain.com

Please insert the Primary Representative's email

Please include the Country Code

Estimated Monthly SMS Volume

What kind of messages will you be sending? Choose the use case(s) that best fit the type of messages you will send.

Please describe your use case

Please provide a sample of your message

NOTE: Maximum 5 numbers. Additional numbers will require extra validation and additional information may be requested.

Select how end-users opt-in to receive messages

Provide URLs to screenshots or hosted documents that show the exact point where recipients give consent (e.g., a website sign-up form, a physical flyer, or a hosted PDF of the workflow). To provide multiple URLs, enter one URL per line. URLs must start with https://

https://www.yourdomain.com/terms

https://www.yourdomain.com/privacy

Agregue un archivo o suelte archivos aquí
    Gain Talkdesk contact center platform knowledge and skills in the Talkdesk Academy!
    Gain Talkdesk contact center platform knowledge and skills in the Talkdesk Academy!
    Learn from peers and share best practices in the Talkdesk Community!
    Learn from peers and share best practices in the Talkdesk Community!

    Contact Support

    Questions, bug reports, or feedback? Tell us what you need.

    Premium Care
    Contact Customer Care

    Our Customer Care Team is here to help you reach your goals. They’ll offer tips and answer questions about our platform to maximize the value of Talkdesk.
    Contact Billing

    Need help with purchases, payments, or invoices? Our Billing team is here to assist you with all your billing questions and requests.
    Report an Outage