Dashboard Overview
The main dashboard lists all available accounts, with a count displayed at the top left (e.g., "50 accounts | Result currently limited to 50 results"). A search bar on the top right allows users to quickly filter accounts by typing in the desired account name.
Account Details
Each account entry is organized in a table with several columns providing key information:
- Account: A unique identifier for the account and the account name
- Organization: The name of the company or organization the account belongs to
- TD Region: Specifies the geographical region where the account is hosted or managed (e.g., "td-us-1" or "td-eu-1").
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Status: The current state of the account. Common statuses include:
- Active: The account is active.
- Suspended: The account has been suspended and has limited funcionality, but has not been canceled yet.
- Canceled: The account has been canceled, but may not be fully terminated yet.
- Terminated: The account is no longer active.
- Not available: The account is currently inaccessible or its status cannot be determined.
- Created: The date and time the account was created (e.g., "Nov 3rd, 2023, 10:44 AM").
To view or manage an account's details, users must select an account from the list, as indicated by the yellow banner at the top of the screen. When an account is selected, by clicking on the desired account name, the Global Settings information will be loaded via Support Dashboard, and the actions on the Accounts Management section (Numbers, Quick Actions, BIlling, Explore) will also be available to use.
Selected account global settings.
Enter detailed sections for the selected account by clicking on the account name/id on the top right button.
For documentation on how to use Support Dashboard, please refer to this documentation.