Support Suite: Accounts Management Overview

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Under Accounts Management section, the Accounts screen is the entry point for accessing and managing accounts within the Support Suite. This view provides a centralized dashboard to quickly find and review account details.

To view or manage an account's details, users must select an account from the list. Once selected, the actions on the Accounts Management section (Numbers, Quick Actions, BIlling, Explore) will be available to use.

 

Navigation and Actions

The navigation panel on the left provides access to other sections of the Support Suite under Accounts Management, including:

  • Accounts: This will showcase the list of accounts of the organization the Support Suite user belongs to. When an account is selected, the following options will be available for that account.
  • Numbers: Buy, port and manage Phone Numbers on the selected account.
  • Integrations Quick Actions: 
    • Overview: Summary of billing information for the selected account.
    • Subscription: Details on the current plan for the selected account.
    • Usage: Breakdown of resource consumption for the selected account.
    • Invoices: Access to invoices for the selected account.
  • Explore Overview: Access to multiple reports for the selected account.
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