Talkdesk Instances (aka accounts) are aggregated into a “parent” Talkdesk Organization.
In such cases, it is possible to get an Organization OAuth Client to the Billing Insights API, thus providing the ability to fetch billing related data for all Instances under such Organization.
Each partner of Talkdesk who owns one or more Organizations should leverage one OAuth Client per each of those same Organizations.
To understand which Organizations you, as a Talkdesk Partner, own, please reach out to your assigned Channel Manager or send an email to partners@talkdesk.com.
To request an OAuth Client for each Organization your, as a Talkdesk Partner, own, please reach out to your assigned Channel Manager or send an email to partners@talkdesk.com.