Important to Notice
- The authority to effectuate amendments within the Talkdesk Express framework is exclusively vested in the Partner, thereby precluding end-users from undertaking any modifications, such as additions or reductions in the number of licenses.
- Only the Partner is able to enact amendments, a process seamlessly facilitated through the Support Dashboard.
- No amendments are permitted within the last 24 hours of each calendar month, governed by Pacific Standard Time (which aligns with a temporal offset of 8 hours behind Coordinated Universal Time).
- Further, any amendments leading to a reduction in the license count for Talkdesk Express will not take effect until the first day of the calendar month following the amendment.
- No credits will be issued in the event of a reduction in licenses.
Amend an Express Contract
In Talkdesk’s Support Dashboard
Step 1: Sign T&Cs and chose the licence count
Step 2: Confirm Action
Step 3: Confirmation Notification
Leverage the Express API
The Talkdesk Express API empowers Talkdesk partners to run their Express Business with Talkdesk in a programmatic fashion.
This Talkdesk Express API eliminates the need to log into any Talkdesk interface, allowing partners to seamlessly manage their resold instances, ensuring a fully dematerialised experience.
The Talkdesk Express API I includes 4 endpoints whose entitlement is only granted to signed and enabled partners of Talkdesk.