This article outlines the different types of user connections that may exist in a given network.
- Office User with a Network Security Device
- Office User with VPN
- Home User with VPN
- Home User with Laptop Security
- VDI User with a Hosted Talkdesk Application
- VDI User with a Locally Accessed Talkdesk Application
- Office User without a Network Security Device
- Home User without a Network Security Device
Office User with a Network Security Device
Users who work in a company or managed/service office with a network security device, such as a firewall, and an IT department or manager.
Office User with VPN
Users who connect to a company VPN (Virtual Private Network) before accessing their applications.
Home User with VPN
Users that work from home and connect to a company VPN before accessing their applications.
Home User with Laptop Security
Users that work from home and have a business laptop with network security configured.
VDI User with a Hosted Talkdesk Application
Users who run Talkdesk applications from a VDI (Virtual Desktop Infrastructure), such as Citrix, VMWare, Amazon, Azure, and Google. VDIs will always include network security controls.
VDI User with a Locally Accessed Talkdesk Application
Users who run Talkdesk applications from their desktop, whilst running other applications via a Virtual Desktop Infrastructure (VDI), such as Citrix, VMWare, Amazon, Azure, and Google. These environments will generally always include network security controls.
Office User without a Network Security Device
Users who work in a company or managed office with no network security device.
Home User without a Network Security Device
Users that work from home using their home internet with no corporate VPN (Virtual Private Network) or firewall.