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OneLogin SSO Activation

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To configure OneLogin to work as your Single Sign-on provider for Talkdesk, follow the steps below.

OneLogin SSO Activation

Starting in the OneLogin admin dashboard portal, do the following:

1. Go to Apps > Add Apps [1].

OneLogin-AddApp.png

2. Search for Talkdesk and add the Talkdesk SAML2.0 connector [2]. Save it.

OneLogin-SAML.png

3. Navigate to the Configuration tab [3] and type in the name of your Talkdesk account (the domain name only without .mytalkdesk.com) [4]:

OneLogin1.png

4. Click the More Actions [5] dropdown menu, right-click on top of the SAML Metadata [6] option, and select Copy Link Address. Paste this link into a blank document such as Word so you can retrieve it later.

SAML-Metadata.png

5. Select the Users tab, click on your user name and make sure that the email address is the same as the one used in your Talkdesk account:

You can then also add any required new users.

 

Activate OneLogin in Talkdesk

Log in to your Talkdesk account as an Administrator and do the following:

OneLogin_SSO_Activation.png

  • Select the Admin section [7] at the top of the page.
  • Click the Preferences tab [8].
  • Next to “Single Sign-On Provider”, change the setting to OneLogin [9].
  • Paste the link saved in step [6] in the 'Enter your OneLogin Metadata URL' field .
  • Save your changes [11].

Your Single Sign-On Provider is ready! To log in to Taldesk using your OneLogin credentials, simply follow the instructions in the article Talkdesk Single Sign-on.

Note: To learn how to configure OneLogin for User Provisioning, please read the article SCIM User Provisioning with OneLogin.

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