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Clearing the cache and Hosted App Data

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Most intermittent issues in Talkdesk can be resolved by clearing the browser data. This can help resolve strange behavior or problems logging in. 

 

  1. Open the Chrome history page: Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac)
  2. In the dropdown select "the beginning of time"
  3. Select the "Cached images and files""Cookies..." & "Hosted app data" checkboxes
  4. Click "Clear browsing data"

 

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