https://support.talkdesk.com/hc/en-us 2026-04-02T17:29:27Z https://support.talkdesk.com/hc/es 2026-04-02T17:29:27Z https://support.talkdesk.com/hc/en-us/articles/200369749-Activating-your-Talkdesk-Zendesk-Connector-Integration 2026-02-27T10:32:54Z https://support.talkdesk.com/hc/es/articles/200369749-Activar-la-Integraci%C3%B3n-con-Talkdesk-Zendesk-Connector 2026-02-27T10:32:54Z https://support.talkdesk.com/hc/en-us/articles/200369759-Automating-Tasks-in-your-Zendesk-Integration 2026-02-27T10:32:54Z https://support.talkdesk.com/hc/es/articles/200369759-Automating-Tasks-en-su-Integraci%C3%B3n-con-Zendesk 2026-02-27T10:32:54Z https://support.talkdesk.com/hc/en-us/articles/200370369-Click-to-Call 2022-02-25T18:02:50Z https://support.talkdesk.com/hc/en-us/articles/200496659-Confirming-your-Talkdesk-Invitation 2025-10-14T17:43:43Z https://support.talkdesk.com/hc/es/articles/200496659--Confirmaci%C3%B3n-de-su-Invitaci%C3%B3n-a-Talkdesk 2025-10-14T17:43:43Z https://support.talkdesk.com/hc/en-us/articles/200496719-Setting-your-Availability 2026-03-03T10:57:29Z https://support.talkdesk.com/hc/es/articles/200496719--Configuraci%C3%B3n-de-la-disponibilidad 2026-03-03T10:57:29Z https://support.talkdesk.com/hc/en-us/articles/200496729-Logging-in-and-out-of-Talkdesk 2026-03-12T20:36:15Z https://support.talkdesk.com/hc/es/articles/200496729--Inicio-y-cierre-de-sesi%C3%B3n-en-Talkdesk 2026-03-12T20:36:15Z https://support.talkdesk.com/hc/en-us/articles/200499249-Routing-Settings-Legacy 2024-07-05T11:38:04Z https://support.talkdesk.com/hc/en-us/articles/200503769--Numbers-Purchasing-Phone-Numbers 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/200503769--Numbers-Compra-de-N%C3%BAmeros-de-Tel%C3%A9fono 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/200523809-Experiencing-delays-during-calls 2023-06-06T10:44:18Z https://support.talkdesk.com/hc/es/articles/200523809-Experimentar-retrasos-durante-las-llamadas 2023-06-06T10:44:18Z https://support.talkdesk.com/hc/en-us/articles/200546279-Cannot-Accept-Call-or-buttons-not-responding 2026-03-15T13:28:25Z https://support.talkdesk.com/hc/es/articles/200546279--No-se-puede-Accept-Call-o-los-botones-no-responden 2026-03-15T13:28:25Z https://support.talkdesk.com/hc/en-us/articles/200546559-Caller-cannot-hear-the-Agent 2024-08-29T18:36:12Z https://support.talkdesk.com/hc/es/articles/200546559-La-persona-que-llama-no-puede-o%C3%ADr-al-agente 2024-08-29T18:36:12Z https://support.talkdesk.com/hc/en-us/articles/200552159-Dropped-Calls 2024-08-29T12:44:09Z https://support.talkdesk.com/hc/es/articles/200552159-Llamadas-Perdidas 2024-08-29T12:44:09Z https://support.talkdesk.com/hc/en-us/articles/200567019--Numbers-Numbers-Custom-Settings-Legacy 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/200567019--N%C3%BAmeros-Configuraci%C3%B3n-personalizada-de-n%C3%BAmeros-Legacy 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/200585689-Maximum-Queue-Size-Legacy 2022-02-25T19:41:15Z https://support.talkdesk.com/hc/en-us/articles/200586089--This-call-has-already-been-answered-by-another-agent-Goodbye-Legacy 2023-10-18T09:29:03Z https://support.talkdesk.com/hc/es/articles/200586089--This-call-has-already-been-answered-by-another-agent-Goodbye-Legacy 2023-10-18T09:29:03Z https://support.talkdesk.com/hc/en-us/articles/200587359-Customizing-the-Voicemail-Not-Answered-Message-Legacy 2023-11-22T15:52:05Z https://support.talkdesk.com/hc/en-us/articles/200587379-Redirecting-Calls-to-Voicemail-rather-than-the-Waiting-Queue-Legacy 2022-02-25T19:08:46Z https://support.talkdesk.com/hc/en-us/articles/200587389-Why-am-I-receiving-calls-from-strange-numbers 2023-06-06T11:28:19Z https://support.talkdesk.com/hc/es/articles/200587389--Por-qu%C3%A9-recibo-llamadas-de-n%C3%BAmeros-raros 2023-06-06T11:28:19Z https://support.talkdesk.com/hc/en-us/articles/200587399-Can-the-ringtone-play-on-the-speakers-while-the-call-audio-plays-through-the-headset 2026-01-20T17:23:56Z https://support.talkdesk.com/hc/en-us/articles/200587439-Can-I-pick-up-another-call-while-I-m-waiting-to-transfer-a-call 2023-05-17T13:51:32Z https://support.talkdesk.com/hc/en-us/articles/200587479-Do-I-need-to-refresh-the-list-of-agents-available-for-transfers 2023-05-17T13:51:32Z https://support.talkdesk.com/hc/en-us/articles/200587599--Agents-Enabling-Extensions-on-Agents-and-Phone-Numbers-Legacy 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/200587599--Agents-Activaci%C3%B3n-de-Extensiones-en-Agentes-y-N%C3%BAmeros-de-Tel%C3%A9fono-Legacy 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/200587609-Which-audio-files-are-supported-for-greetings-and-hold-music 2023-05-17T13:51:32Z https://support.talkdesk.com/hc/en-us/articles/200588149-Do-you-have-a-mobile-app 2023-05-17T14:04:42Z https://support.talkdesk.com/hc/es/articles/200588149--Dispone-de-una-aplicaci%C3%B3n-m%C3%B3vil 2023-05-17T14:04:42Z https://support.talkdesk.com/hc/en-us/articles/200588549-Are-Salesforce-activities-associated-with-the-agent-who-took-the-call 2026-03-15T12:46:02Z https://support.talkdesk.com/hc/es/articles/200588549--Las-actividades-de-Salesforce-est%C3%A1n-asociadas-con-el-agente-que-atendi%C3%B3-la-llamada 2026-03-15T12:46:02Z https://support.talkdesk.com/hc/en-us/articles/200588629-Which-platforms-does-Talkdesk-integrate-with 2026-03-15T14:09:32Z https://support.talkdesk.com/hc/es/articles/200588629--Con-qu%C3%A9-plataformas-se-integra-Talkdesk 2026-03-15T14:09:32Z https://support.talkdesk.com/hc/en-us/articles/200617459-Setting-up-Ring-Groups-Queues 2026-03-05T18:09:21Z https://support.talkdesk.com/hc/es/articles/200617459-Configuraci%C3%B3n-de-Ring-Groups-Queues 2026-03-05T18:09:21Z https://support.talkdesk.com/hc/en-us/articles/200685909--You-are-not-permitted-to-dial-out-to-this-country-Please-contact-support 2023-05-24T15:42:57Z https://support.talkdesk.com/hc/es/articles/200685909--You-are-not-permitted-to-dial-out-to-this-country-Please-contact-support 2023-05-24T15:42:57Z https://support.talkdesk.com/hc/en-us/articles/200703649--You-need-to-buy-a-phone-number-before-being-able-to-make-and-receive-phone-calls 2023-05-24T15:39:54Z https://support.talkdesk.com/hc/es/articles/200703649--You-need-to-buy-a-phone-number-before-being-able-to-make-and-receive-phone-calls 2023-05-24T15:39:54Z https://support.talkdesk.com/hc/en-us/articles/200703769-Can-customers-hear-other-computer-sounds-playing-while-I-m-on-the-phone-with-them 2026-03-15T13:36:59Z https://support.talkdesk.com/hc/es/articles/200703769--Pueden-los-clientes-escuchar-la-reproducci%C3%B3n-de-otros-sonidos-del-ordenador-mientras-estoy-al-tel%C3%A9fono-con-ellos 2026-03-15T13:36:59Z https://support.talkdesk.com/hc/en-us/articles/200703929-Uploading-Contacts-with-Contact-Importer 2026-01-23T13:10:14Z https://support.talkdesk.com/hc/es/articles/200703929--Carga-de-Contactos-mediante-Contact-Importer 2026-01-23T13:10:14Z https://support.talkdesk.com/hc/en-us/articles/200715959-What-counts-towards-my-Talkdesk-for-Salesforce-API-limit 2026-03-15T00:34:26Z https://support.talkdesk.com/hc/es/articles/200715959--Qu%C3%A9-se-contabiliza-para-el-l%C3%ADmite-de-API-de-Talkdesk-for-Salesforce 2026-03-15T00:34:26Z https://support.talkdesk.com/hc/en-us/articles/200715969-Going-back-to-the-previous-menu-and-replaying-the-main-IVR-Legacy 2022-02-25T18:59:28Z https://support.talkdesk.com/hc/en-us/articles/200716079-Can-I-create-call-groups-for-our-queue 2023-05-17T13:51:32Z https://support.talkdesk.com/hc/en-us/articles/200738539-Agents-going-into-After-Call-Work-instead-of-Available 2024-04-18T09:25:30Z https://support.talkdesk.com/hc/es/articles/200738539-Los-agentes-entran-en-After-Call-Work-en-lugar-de-en-Disponible 2024-04-18T09:25:30Z https://support.talkdesk.com/hc/en-us/articles/200739469-Agents-cannot-receive-calls-Legacy 2026-02-19T17:16:05Z https://support.talkdesk.com/hc/es/articles/200739469-Agentes-no-pueden-recibir-llamadas 2026-02-19T17:16:05Z https://support.talkdesk.com/hc/en-us/articles/200739659-Call-volume-decreases-automatically-Windows-only 2024-08-29T19:39:37Z https://support.talkdesk.com/hc/es/articles/200739659-El-volumen-de-las-llamadas-disminuye-autom%C3%A1ticamente-solo-en-Windows 2024-08-29T19:39:37Z https://support.talkdesk.com/hc/en-us/articles/200753219-How-can-I-filter-voicemail-notifications-so-only-those-agents-with-certain-ring-group-are-notified 2024-08-29T19:18:18Z https://support.talkdesk.com/hc/es/articles/200753219--C%C3%B3mo-puedo-filtrar-las-notificaciones-de-los-mensajes-de-voz-para-que-solo-se-notifique-a-los-agentes-con-un-determinado-ring-group 2024-08-29T19:18:18Z https://support.talkdesk.com/hc/en-us/articles/200757489-Forwarding-Calls-to-an-External-Phone-Number-When-Agents-are-Busy-Legacy 2023-10-19T15:28:27Z https://support.talkdesk.com/hc/en-us/articles/200764809-Keeping-Google-Chrome-updated 2023-05-18T15:38:03Z https://support.talkdesk.com/hc/es/articles/200764809-Mantener-Google-Chrome-actualizado 2023-05-18T15:38:03Z https://support.talkdesk.com/hc/en-us/articles/200795409-How-does-Talkdesk-route-calls-to-the-If-No-Answer-phone-number-Legacy 2026-01-02T16:18:09Z https://support.talkdesk.com/hc/en-us/articles/200881785-Making-a-Call 2026-03-14T20:38:39Z https://support.talkdesk.com/hc/es/articles/200881785--Hacer-una-llamada 2026-03-14T20:38:39Z https://support.talkdesk.com/hc/en-us/articles/200892235-Audio-quality-issues-delays-pops-clicks 2023-06-06T10:24:39Z https://support.talkdesk.com/hc/es/articles/200892235-Problemas-de-calidad-de-audio-delays-pops-clicks 2023-06-06T10:24:39Z https://support.talkdesk.com/hc/en-us/articles/200935825-Agents-cannot-hear-caller 2024-08-29T17:34:54Z https://support.talkdesk.com/hc/es/articles/200935825-Agentes-no-pueden-o%C3%ADr-a-la-persona-que-llama 2024-08-29T17:34:54Z https://support.talkdesk.com/hc/en-us/articles/200957959-LiveChat-Integration-Activation 2025-02-24T09:48:50Z https://support.talkdesk.com/hc/es/articles/200957959-LiveChat-Integration-Activation 2025-02-24T09:48:50Z https://support.talkdesk.com/hc/en-us/articles/200958849-Help-Scout-Integration-Activation 2026-03-15T12:18:40Z https://support.talkdesk.com/hc/es/articles/200958849--Activaci%C3%B3n-de-la-integraci%C3%B3n-de-Help-Scout 2026-03-15T12:18:40Z https://support.talkdesk.com/hc/en-us/articles/200959269-Pipedrive-Integration-Activation 2024-08-29T12:44:09Z https://support.talkdesk.com/hc/es/articles/200959269-Activaci%C3%B3n-de-la-Integraci%C3%B3n-con-Pipedrive 2024-08-29T12:44:09Z https://support.talkdesk.com/hc/en-us/articles/200959709-Zoho-Integration-Activation 2025-01-14T13:18:29Z https://support.talkdesk.com/hc/es/articles/200959709-Activaci%C3%B3n-de-la-Integraci%C3%B3n-con-Zoho 2025-01-14T13:18:29Z https://support.talkdesk.com/hc/en-us/articles/200959869-Google-Contacts-Integration-Activation 2025-10-30T15:45:50Z https://support.talkdesk.com/hc/es/articles/200959869-Activaci%C3%B3n-de-la-Integraci%C3%B3n-con-Google-Contacts 2025-10-30T15:45:50Z https://support.talkdesk.com/hc/en-us/articles/200979215-Activating-the-Queue-to-Voicemail-Legacy 2022-02-25T19:09:20Z https://support.talkdesk.com/hc/en-us/articles/200979305-Activating-the-Queue-Callback-Legacy 2022-02-25T19:06:13Z https://support.talkdesk.com/hc/en-us/articles/200980675-Receiving-a-Call 2026-03-14T20:03:45Z https://support.talkdesk.com/hc/es/articles/200980675--Recibir-una-Llamada 2026-03-14T20:03:45Z https://support.talkdesk.com/hc/en-us/articles/200981125-When-I-call-my-Talkdesk-number-it-goes-straight-to-voicemail 2026-01-22T12:54:48Z https://support.talkdesk.com/hc/es/articles/200981125-Cuando-llamo-a-mi-n%C3%BAmero-de-Talkdesk-va-directamente-al-buz%C3%B3n-de-voz 2026-01-22T12:54:48Z https://support.talkdesk.com/hc/en-us/articles/200981215-How-do-I-configure-the-waiting-queue-or-transfer-music 2026-01-22T13:08:54Z https://support.talkdesk.com/hc/en-us/articles/200981435-Email-Notifications-for-Missed-Calls 2024-08-29T16:57:29Z https://support.talkdesk.com/hc/es/articles/200981435-Email-Notifications-para-Llamadas-Perdidas 2024-08-29T16:57:29Z https://support.talkdesk.com/hc/en-us/articles/200981475-When-I-receive-a-call-my-Talkdesk-number-is-displayed-as-the-caller-ID-How-do-I-change-this 2024-01-02T16:23:57Z https://support.talkdesk.com/hc/es/articles/200981475-Cuando-recibo-una-llamada-mi-n%C3%BAmero-Talkdesk-aparece-como-el-caller-ID-C%C3%B3mo-puedo-cambiarlo 2024-01-02T16:23:57Z https://support.talkdesk.com/hc/en-us/articles/200982315-Does-Talkdesk-synchronize-Salesforce-accounts 2025-07-18T17:25:37Z https://support.talkdesk.com/hc/es/articles/200982315--Talkdesk-sincroniza-las-cuentas-de-Salesforce 2025-07-18T17:25:37Z https://support.talkdesk.com/hc/en-us/articles/200982395-If-we-update-a-contact-s-phone-number-in-an-external-integration-will-it-be-updated-in-Talkdesk-automatically 2023-07-04T12:59:35Z https://support.talkdesk.com/hc/es/articles/200982395-Si-actualizamos-el-n%C3%BAmero-de-tel%C3%A9fono-de-un-contacto-en-una-integraci%C3%B3n-externa-se-actualizar%C3%A1-en-Talkdesk-autom%C3%A1ticamente 2023-07-04T12:59:35Z https://support.talkdesk.com/hc/en-us/articles/200982415-How-do-I-turn-off-the-Missed-Call-or-Voicemail-notification-emails 2024-08-29T17:20:32Z https://support.talkdesk.com/hc/es/articles/200982415--C%C3%B3mo-desactivo-los-correos-electr%C3%B3nicos-de-notificaci%C3%B3n-de-Missed-Call-o-Voicemail 2024-08-29T17:20:32Z https://support.talkdesk.com/hc/en-us/articles/201015345-Customizing-the-Agent-Status 2026-03-30T09:43:00Z https://support.talkdesk.com/hc/es/articles/201015345--Personalizaci%C3%B3n-del-Agent-Status 2026-03-30T09:43:00Z https://support.talkdesk.com/hc/en-us/articles/201015395-Setting-a-Default-Agent-Status 2026-03-03T10:24:16Z https://support.talkdesk.com/hc/es/articles/201015395-Configurar-un-Default-Agent-Status 2026-03-03T10:24:16Z https://support.talkdesk.com/hc/en-us/articles/201049339-Automating-tasks-in-your-Freshdesk-Integration 2026-03-14T20:33:34Z https://support.talkdesk.com/hc/es/articles/201049339--Automatizaci%C3%B3n-de-tareas-en-su-Integraci%C3%B3n-con-Freshdesk 2026-03-14T20:33:34Z https://support.talkdesk.com/hc/en-us/articles/201050219-Automating-tasks-in-your-Nimble-Integration 2024-08-29T17:34:55Z https://support.talkdesk.com/hc/es/articles/201050219-Automating-tasks-en-su-Integraci%C3%B3n-con-Nimble 2024-08-29T17:34:55Z https://support.talkdesk.com/hc/en-us/articles/201078959-Automating-tasks-in-your-Zoho-Integration 2025-02-10T17:58:53Z https://support.talkdesk.com/hc/es/articles/201078959-Automatizaci%C3%B3n-de-tareas-en-su-integraci%C3%B3n-Zoho 2025-02-10T17:58:53Z https://support.talkdesk.com/hc/en-us/articles/201091085-Talkdesk-Studio-How-are-calls-routed 2026-03-26T16:39:44Z https://support.talkdesk.com/hc/en-us/articles/201112045-Can-I-add-a-form-on-my-website-or-app-so-my-customers-can-request-an-agent-to-call-them 2023-05-17T13:51:32Z https://support.talkdesk.com/hc/en-us/articles/201124855--Is-it-possible-to-add-other-customer-service-phone-numbers-to-our-Talkdesk-account 2023-05-17T13:51:32Z https://support.talkdesk.com/hc/en-us/articles/201124865-Can-I-change-the-email-address-of-a-user 2026-01-23T13:26:03Z https://support.talkdesk.com/hc/es/articles/201124865--Puedo-cambiar-la-direcci%C3%B3n-de-correo-electr%C3%B3nico-de-un-usuario 2026-01-23T13:26:03Z https://support.talkdesk.com/hc/en-us/articles/201124885-How-do-I-disable-inbound-calling-so-that-only-outbound-calling-is-available-Legacy 2026-03-15T13:00:20Z https://support.talkdesk.com/hc/es/articles/201124885--C%C3%B3mo-desactivo-las-llamadas-entrantes-para-que-solo-est%C3%A9n-disponibles-las-salientes-Legacy 2026-03-15T13:00:20Z https://support.talkdesk.com/hc/en-us/articles/201139955-Problems-making-and-receiving-calls-Google-Chrome-update 2023-06-06T11:03:54Z https://support.talkdesk.com/hc/es/articles/201139955-Problemas-para-hacer-y-recibir-llamadas-actualizaci%C3%B3n-de-Google-Chrome 2023-06-06T11:03:54Z https://support.talkdesk.com/hc/en-us/articles/201140015-Experiencing-echo-during-the-call 2024-03-12T15:12:37Z https://support.talkdesk.com/hc/es/articles/201140015-Oigo-eco-durante-la-llamada 2024-03-12T15:12:37Z https://support.talkdesk.com/hc/en-us/articles/201171679-Are-there-numbers-that-I-cannot-call-from-Talkdesk 2021-11-30T10:51:11Z https://support.talkdesk.com/hc/en-us/articles/201209689-Automatically-update-call-details-into-previously-created-ticket 2026-02-27T10:32:54Z https://support.talkdesk.com/hc/es/articles/201209689-Actualizar-autom%C3%A1ticamente-la-informaci%C3%B3n-de-la-llamada-en-un-ticket-previamente-creado 2026-02-27T10:32:54Z https://support.talkdesk.com/hc/en-us/articles/201240255-I-can-see-the-accept-and-reject-notification-appear-on-my-screen-however-I-cannot-hear-or-answer-the-incoming-calls-Legacy 2026-03-15T10:03:20Z https://support.talkdesk.com/hc/es/articles/201240255--Veo-la-notificaci%C3%B3n-de-aceptaci%C3%B3n-y-rechazo-que-aparece-en-mi-pantalla-sin-embargo-no-puedo-escuchar-o-contestar-las-llamadas-entrantes-Legacy 2026-03-15T10:03:20Z https://support.talkdesk.com/hc/en-us/articles/201240665-Calls-are-not-being-forwarded-to-my-toll-free-number-Why 2024-02-15T17:57:56Z https://support.talkdesk.com/hc/en-us/articles/201240805-Does-Talkdesk-Support-CNAM-Caller-ID-Name 2026-03-15T12:33:03Z https://support.talkdesk.com/hc/es/articles/201240805--Talkdesk-admite-CNAM-Caller-ID-Name 2026-03-15T12:33:03Z https://support.talkdesk.com/hc/en-us/articles/201256965-Auto-Recharge 2025-04-17T11:41:41Z https://support.talkdesk.com/hc/es/articles/201256965-Auto-Recharge 2025-04-17T11:41:41Z https://support.talkdesk.com/hc/en-us/articles/201294895-Why-does-the-greeting-I-upload-to-one-number-play-on-my-other-number 2026-01-22T13:05:46Z https://support.talkdesk.com/hc/es/articles/201294895--Por-qu%C3%A9-el-saludo-que-subo-a-un-n%C3%BAmero-se-reproduce-en-mi-otro-n%C3%BAmero 2026-01-22T13:05:46Z https://support.talkdesk.com/hc/en-us/articles/201294955-Why-do-all-of-my-numbers-have-a-1-prefix-I-m-located-internationally-and-this-makes-them-invalid 2023-07-04T13:02:13Z https://support.talkdesk.com/hc/es/articles/201294955--Por-qu%C3%A9-todos-mis-n%C3%BAmeros-tienen-el-prefijo-1-Me-encuentro-en-un-pa%C3%ADs-extranjero-por-lo-que-no-son-v%C3%A1lidos 2023-07-04T13:02:13Z https://support.talkdesk.com/hc/en-us/articles/201392975-Nimble-Integration-Activation 2024-08-29T18:39:01Z https://support.talkdesk.com/hc/es/articles/201392975-Activaci%C3%B3n-de-la-Integraci%C3%B3n-con-Nimble 2024-08-29T18:39:01Z https://support.talkdesk.com/hc/en-us/articles/201394575-OnePageCRM-Integration-Activation 2024-08-29T17:34:55Z https://support.talkdesk.com/hc/es/articles/201394575-Activaci%C3%B3n-de-la-Integraci%C3%B3n-con-OnePageCRM 2024-08-29T17:34:55Z https://support.talkdesk.com/hc/en-us/articles/201394995-Freshdesk-Integration-Activation 2026-03-15T11:47:24Z https://support.talkdesk.com/hc/es/articles/201394995--Activaci%C3%B3n-de-la-integraci%C3%B3n-con-Freshdesk 2026-03-15T11:47:24Z https://support.talkdesk.com/hc/en-us/articles/201428915-Automating-tasks-in-your-Help-Scout-Integration 2026-03-14T20:49:55Z https://support.talkdesk.com/hc/es/articles/201428915--Automatizaci%C3%B3n-de-Tareas-en-la-Integraci%C3%B3n-de-Help-Scout 2026-03-14T20:49:55Z https://support.talkdesk.com/hc/en-us/articles/201429795-Automating-tasks-in-your-Pipedrive-Integration 2024-08-29T17:25:52Z https://support.talkdesk.com/hc/es/articles/201429795-Automating-tasks-en-su-Integraci%C3%B3n-con-Pipedrive 2024-08-29T17:25:52Z https://support.talkdesk.com/hc/en-us/articles/201431935-Automating-tasks-in-your-Highrise-Integration 2024-08-29T13:23:45Z https://support.talkdesk.com/hc/es/articles/201431935-Automating-tasks-en-su-Integraci%C3%B3n-con-Highrise 2024-08-29T13:23:45Z https://support.talkdesk.com/hc/en-us/articles/201484159-Deleting-an-IVR-Legacy 2022-02-25T18:59:11Z https://support.talkdesk.com/hc/en-us/articles/201760169-Where-are-your-servers-located 2023-05-17T13:51:32Z https://support.talkdesk.com/hc/en-us/articles/201997275-Talkdesk-Click-to-Call-extension-disabled-automatically 2023-07-04T12:25:55Z https://support.talkdesk.com/hc/es/articles/201997275-Extensi%C3%B3n-Talkdesk-Click-to-Call-inhabilitada-autom%C3%A1ticamente 2023-07-04T12:25:55Z https://support.talkdesk.com/hc/en-us/articles/202551769-Agent-initiated-Pause-and-Resume-Call-Recording 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/202551769-Agent-initiated-Pause-y-Resume-Call-Recording 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/202595189-UserVoice-Integration-Activation 2024-08-29T16:50:42Z https://support.talkdesk.com/hc/es/articles/202595189-Activaci%C3%B3n-de-la-Integraci%C3%B3n-con-UserVoice 2024-08-29T16:50:42Z https://support.talkdesk.com/hc/en-us/articles/202608565-Notifying-Agents-when-a-Voicemail-is-Assigned-to-them 2024-08-29T15:50:40Z https://support.talkdesk.com/hc/es/articles/202608565-Notificar-a-los-Agentes-cuando-se-les-Asigna-un-Voicemail 2024-08-29T15:50:40Z https://support.talkdesk.com/hc/en-us/articles/202644189-Customizing-the-Queue-Callback-Message-Legacy 2022-02-25T19:04:57Z https://support.talkdesk.com/hc/en-us/articles/202644209-Customizing-the-Delay-Announcement-Message-Legacy 2022-02-25T19:12:13Z https://support.talkdesk.com/hc/en-us/articles/202788665-Voicemail-duration-does-not-match-with-the-recording-URL-duration 2023-05-25T15:07:23Z https://support.talkdesk.com/hc/es/articles/202788665-La-duraci%C3%B3n-del-Voicemail-no-coincide-con-la-duraci%C3%B3n-del-URL-de-la-grabaci%C3%B3n 2023-05-25T15:07:23Z https://support.talkdesk.com/hc/en-us/articles/202930825--Preferences-Configuring-Custom-Business-Hours 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/202930825--Preferences-Configuraci%C3%B3n-del-Custom-Business-Hours 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/202958019--Numbers-Dedicated-Phone-Numbers-Legacy 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/202958019--Numbers-N%C3%BAmeros-de-Tel%C3%A9fono-Dedicados-Legacy 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/202958049-Disabling-Voicemail-Legacy 2023-05-17T14:13:08Z https://support.talkdesk.com/hc/en-us/articles/203159049--Preferences-Creating-a-List-of-Favorite-External-Phone-Numbers 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/203159049--Preferences-Crear-una-Lista-de-N%C3%BAmeros-de-Tel%C3%A9fono-Externos-Favoritos 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/203219845--Preferences-Compiling-a-Blocklist-of-Phone-Numbers 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/203219845--Preferences-Elaborar-una-Blocklist-de-N%C3%BAmeros-de-Tel%C3%A9fono 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/203275555-Automating-tasks-in-your-UserVoice-Integration 2024-08-29T18:36:13Z https://support.talkdesk.com/hc/es/articles/203275555-Automating-tasks-en-su-Integraci%C3%B3n-con-UserVoice 2024-08-29T18:36:13Z https://support.talkdesk.com/hc/en-us/articles/203284319-Email-Notifications-for-Voicemails 2026-03-14T23:16:51Z https://support.talkdesk.com/hc/es/articles/203284319--Notificaciones-por-correo-electr%C3%B3nico-para-los-mensajes-de-voz 2026-03-14T23:16:51Z https://support.talkdesk.com/hc/en-us/articles/203284379-Configuring-Voicemail-Transcriptions-Legacy 2024-02-22T12:46:25Z https://support.talkdesk.com/hc/en-us/articles/203338045-Customizing-the-Waiting-Message-Legacy 2022-02-25T19:11:49Z https://support.talkdesk.com/hc/en-us/articles/203363289-BYOC-with-Talkdesk 2025-10-02T10:10:55Z https://support.talkdesk.com/hc/es/articles/203363289-BYOC-con-Talkdesk 2025-10-02T10:10:55Z https://support.talkdesk.com/hc/en-us/articles/203599249--Numbers-Assigning-a-Talkdesk-Number-to-be-a-VIP-Phone-Number-Legacy 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/203599249--Numbers-Asignaci%C3%B3n-de-un-N%C3%BAmero-de-Talkdesk-como-N%C3%BAmero-de-Tel%C3%A9fono-VIP-Legacy 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/203612735-Why-is-there-a-delay-before-Talkdesk-connects-the-caller-to-the-greeting-message 2023-10-16T12:05:32Z https://support.talkdesk.com/hc/es/articles/203612735--Por-qu%C3%A9-hay-un-retraso-antes-de-que-Talkdesk-conecte-a-la-persona-que-llama-con-el-mensaje-de-bienvenida 2023-10-16T12:05:32Z https://support.talkdesk.com/hc/en-us/articles/203689715-Forwarding-Calls-to-the-If-No-Answer-Phone-Number-Legacy 2023-09-06T20:17:09Z https://support.talkdesk.com/hc/en-us/articles/203807189-Shopify-Integration-Activation 2026-02-09T22:00:43Z https://support.talkdesk.com/hc/es/articles/203807189--Activaci%C3%B3n-de-la-Integraci%C3%B3n-de-Shopify 2026-02-09T22:00:43Z https://support.talkdesk.com/hc/en-us/articles/203914049-Keap-Infusionsoft-Activation 2026-03-15T12:28:37Z https://support.talkdesk.com/hc/es/articles/203914049--Activaci%C3%B3n-de-Keap-Infusionsoft 2026-03-15T12:28:37Z https://support.talkdesk.com/hc/en-us/articles/203974109-BigCommerce-Integration-Activation 2025-10-22T11:34:37Z https://support.talkdesk.com/hc/es/articles/203974109-Activaci%C3%B3n-de-la-Integraci%C3%B3n-con-BigCommerce 2025-10-22T11:34:37Z https://support.talkdesk.com/hc/en-us/articles/203978369-Automating-tasks-in-your-BigCommerce-Integration 2024-08-29T19:39:37Z https://support.talkdesk.com/hc/es/articles/203978369-Automating-tasks-en-su-Integraci%C3%B3n-con-BigCommerce 2024-08-29T19:39:37Z https://support.talkdesk.com/hc/en-us/articles/204152659-Intercom-Integration-Activation 2026-03-10T13:36:53Z https://support.talkdesk.com/hc/es/articles/204152659--Activaci%C3%B3n-de-la-Integraci%C3%B3n-de-Intercom 2026-03-10T13:36:53Z https://support.talkdesk.com/hc/en-us/articles/204246589-SnapEngage-Integration-Activation 2024-08-29T16:48:22Z https://support.talkdesk.com/hc/es/articles/204246589-Activaci%C3%B3n-de-la-Integraci%C3%B3n-con-SnapEngage 2024-08-29T16:48:22Z https://support.talkdesk.com/hc/en-us/articles/204370739--Storage-and-Retention-Configuring-Retention-Policies 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/204370739--Almacenamiento-y-retenci%C3%B3n-Retention-Policy-para-Llamadas-Transcriptions-Mensajes-de-Voz-y-Screen-Recording 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/204370859-Setting-up-Talkdesk-Requirements-Best-Practices 2025-12-09T17:59:28Z https://support.talkdesk.com/hc/es/articles/204370859--Configuraci%C3%B3n-de-Talkdesk-Requisitos-y-Mejores-Pr%C3%A1cticas 2025-12-09T17:59:28Z https://support.talkdesk.com/hc/en-us/articles/204370899-Inviting-your-Team 2026-02-13T21:08:20Z https://support.talkdesk.com/hc/es/articles/204370899--Invite-a-su-Equipo 2026-02-13T21:08:20Z https://support.talkdesk.com/hc/en-us/articles/204373599-Microsoft-Dynamics-365-Integration-Activation 2026-03-13T22:43:16Z https://support.talkdesk.com/hc/es/articles/204373599--Activaci%C3%B3n-de-la-Integraci%C3%B3n-de-Microsoft-Dynamics-365 2026-03-13T22:43:16Z https://support.talkdesk.com/hc/en-us/articles/204422925-SIP-Client-Networking-Details 2026-03-15T15:04:26Z https://support.talkdesk.com/hc/es/articles/204422925--Cliente-SIP-Datos-de-la-Red 2026-03-15T15:04:26Z https://support.talkdesk.com/hc/en-us/articles/204463639-Managing-Agents-using-Filters-and-Bulk-Actions 2026-03-15T05:31:49Z https://support.talkdesk.com/hc/es/articles/204463639--Gesti%C3%B3n-de-Agentes-mediante-Filtros-y-Acciones-Masivas 2026-03-15T05:31:49Z https://support.talkdesk.com/hc/en-us/articles/204486545-Automating-tasks-in-your-Shopify-Integration 2024-08-29T19:42:14Z https://support.talkdesk.com/hc/es/articles/204486545-Automating-tasks-en-su-Integraci%C3%B3n-con-Shopify 2024-08-29T19:42:14Z https://support.talkdesk.com/hc/en-us/articles/204506085-Olark-Integration-Activation 2024-08-29T17:25:52Z https://support.talkdesk.com/hc/es/articles/204506085-Activaci%C3%B3n-de-la-Integraci%C3%B3n-con-Olark 2024-08-29T17:25:52Z https://support.talkdesk.com/hc/en-us/articles/204585439-How-do-I-remove-an-agent-that-no-longer-works-at-my-company-Legacy 2026-01-05T14:35:46Z https://support.talkdesk.com/hc/en-us/articles/204770849-Calls-are-not-being-forwarded-to-an-external-phone-number-Legacy 2024-08-29T16:48:23Z https://support.talkdesk.com/hc/es/articles/204770849-Las-llamadas-no-se-desv%C3%ADan-a-un-n%C3%BAmero-de-tel%C3%A9fono-externo-Legacy 2024-08-29T16:48:23Z https://support.talkdesk.com/hc/en-us/articles/204792455-Automating-tasks-in-your-Infusionsoft-Integration 2026-03-14T19:52:08Z https://support.talkdesk.com/hc/es/articles/204792455--Automatizaci%C3%B3n-de-tareas-en-su-integraci%C3%B3n-con-Infusionsoft 2026-03-14T19:52:08Z https://support.talkdesk.com/hc/en-us/articles/204800825-Automating-tasks-in-your-Intercom-Integration 2026-03-10T14:23:13Z https://support.talkdesk.com/hc/es/articles/204800825--Automatizaci%C3%B3n-de-Tareas-en-su-Integraci%C3%B3n-de-Intercom 2026-03-10T14:23:13Z https://support.talkdesk.com/hc/en-us/articles/204965789-Installing-Talkdesk-Click-to-Call-Extension 2024-08-29T17:20:32Z https://support.talkdesk.com/hc/es/articles/204965789-Instalar-Talkdesk-Click-to-Call-Extension 2024-08-29T17:20:32Z https://support.talkdesk.com/hc/en-us/articles/204974699-Setting-a-Specific-Outbound-Caller-ID-per-Agent 2026-01-21T20:34:20Z https://support.talkdesk.com/hc/en-us/articles/204989529-Automated-Tasks-Filters 2024-08-29T19:18:19Z https://support.talkdesk.com/hc/es/articles/204989529--Filtros-de-Automated-Tasks 2024-08-29T19:18:19Z https://support.talkdesk.com/hc/en-us/articles/205057255-Setting-up-your-Browser-to-Work-with-Talkdesk 2025-10-14T16:38:24Z https://support.talkdesk.com/hc/es/articles/205057255--C%C3%B3mo-configurar-el-navegador-para-trabajar-con-Talkdesk 2025-10-14T16:38:24Z https://support.talkdesk.com/hc/en-us/articles/205057355-Configuring-an-Integration 2025-11-14T17:29:13Z https://support.talkdesk.com/hc/es/articles/205057355-Configurar-una-Integraci%C3%B3n 2025-11-14T17:29:13Z https://support.talkdesk.com/hc/en-us/articles/205161253-Recommended-Headsets 2025-10-14T16:50:11Z https://support.talkdesk.com/hc/es/articles/205161253--Auriculares-recomendados 2025-10-14T16:50:11Z https://support.talkdesk.com/hc/en-us/articles/205454185-Phone-Numbers-Worldwide-Coverage 2025-10-02T10:10:55Z https://support.talkdesk.com/hc/es/articles/205454185-N%C3%BAmeros-de-Tel%C3%A9fono-Cobertura-Mundial 2025-10-02T10:10:55Z https://support.talkdesk.com/hc/en-us/articles/205514665-Why-do-I-receive-strange-or-garbled-voicemails 2023-06-06T11:30:50Z https://support.talkdesk.com/hc/es/articles/205514665--Por-qu%C3%A9-recibo-mensajes-de-voz-raras-o-dIstorsionadas 2023-06-06T11:30:50Z https://support.talkdesk.com/hc/en-us/articles/205522965-Credit-Card-Information 2024-08-29T15:50:40Z https://support.talkdesk.com/hc/es/articles/205522965-Informaci%C3%B3n-sobre-las-tarjetas-de-cr%C3%A9dito 2024-08-29T15:50:40Z https://support.talkdesk.com/hc/en-us/articles/205602319-Testing-the-Quality-of-your-Network-Connection 2026-02-27T17:39:25Z https://support.talkdesk.com/hc/es/articles/205602319-Comprobar-la-Calidad-de-su-Conexi%C3%B3n-de-Red 2026-02-27T17:39:25Z https://support.talkdesk.com/hc/en-us/articles/205602329-Interpreting-Network-Quality-Test-Results 2025-11-14T16:32:08Z 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https://support.talkdesk.com/hc/en-us/articles/206563223--Numbers-Phone-Number-Search-and-Filtering 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/206563223--Numbers-B%C3%BAsqueda-y-Filtrado-de-N%C3%BAmeros-de-Tel%C3%A9fono 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/206579815--Preferences-Configuring-your-Service-Level 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/206579815--Preferences-Configurar-su-Service-Level 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/206581085--Preferences-Short-Abandons 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/206581085--Preferences-Short-Abandons 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/206622613-Agents-and-Licenses 2024-02-23T18:24:46Z https://support.talkdesk.com/hc/es/articles/206622613-Agentes-y-Licencias 2024-02-23T18:24:46Z https://support.talkdesk.com/hc/en-us/articles/206623303-Deleting-Agents-Legacy 2024-08-29T18:41:51Z https://support.talkdesk.com/hc/es/articles/206623303-Eliminar-Agentes-Legacy 2024-08-29T18:41:51Z https://support.talkdesk.com/hc/en-us/articles/206632643-Removing-Licenses 2023-11-15T19:55:37Z https://support.talkdesk.com/hc/es/articles/206632643-Eliminar-Licencias 2023-11-15T19:55:37Z https://support.talkdesk.com/hc/en-us/articles/206633273-One-Time-Payments 2024-08-29T18:41:51Z https://support.talkdesk.com/hc/es/articles/206633273-Pagos-%C3%BAnicos 2024-08-29T18:41:51Z https://support.talkdesk.com/hc/en-us/articles/206681993--Holiday-Hours-Setting-up-Holiday-Hours 2026-03-14T15:33:53Z https://support.talkdesk.com/hc/es/articles/206681993--Holiday-Hours-Configurar-Holiday-Hours 2026-03-14T15:33:53Z https://support.talkdesk.com/hc/en-us/articles/206805986-My-customers-are-reporting-background-noise 2025-09-08T10:53:32Z https://support.talkdesk.com/hc/es/articles/206805986-Mis-clientes-me-informan-de-que-hay-ruido-de-fondo 2025-09-08T10:53:32Z 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https://support.talkdesk.com/hc/en-us/articles/207197256-Configuring-the-Limit-for-Voicemail-Length-Legacy 2023-05-17T14:13:08Z https://support.talkdesk.com/hc/en-us/articles/207374083--Numbers-Customizing-the-Outside-Business-Hours-message-Legacy 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/207374083--Numbers-Personalizar-el-mensaje-de-Outside-Business-Hours-Legacy 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/207388056--Numbers-Configuring-a-Phone-Number 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/207388056--Numbers-Configurar-un-N%C3%BAmero-de-Tel%C3%A9fono 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/207391273-Customizing-the-Full-Waiting-Queue-Message-Legacy 2022-02-25T19:11:20Z https://support.talkdesk.com/hc/en-us/articles/207412273-Waiting-Time-Limit-Legacy 2022-09-30T10:38:27Z https://support.talkdesk.com/hc/en-us/articles/207482886-Customizing-the-Unsuccessful-Queue-Callback-Message-Legacy 2022-02-25T19:05:56Z https://support.talkdesk.com/hc/en-us/articles/207514873--Preferences-Automatic-Away-Status 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/207514873--Preferences-Estado-Automatic-Away 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/207528456-Intelligent-Reconnect-Legacy 2022-02-25T19:43:51Z https://support.talkdesk.com/hc/en-us/articles/207797113--Preferences-Caller-Connection-Tone 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/207797113--Preferences-Caller-Connection-Tone 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/207833653-Customizing-the-Intelligent-Reconnect-Prompt-Message-Legacy 2022-02-25T19:36:50Z https://support.talkdesk.com/hc/en-us/articles/207856306-Can-I-use-my-favorite-song-as-custom-hold-music 2023-05-17T13:51:32Z https://support.talkdesk.com/hc/en-us/articles/207937553-Conversations-Voice-Channel-Using-SIP-Devices 2026-02-20T14:26:10Z https://support.talkdesk.com/hc/es/articles/207937553-Conversations-Voice-channel-Utilizar-dispositivos-SIP 2026-02-20T14:26:10Z https://support.talkdesk.com/hc/en-us/articles/208009616-Resetting-your-Password 2025-10-14T16:53:34Z https://support.talkdesk.com/hc/es/articles/208009616--Restablecimiento-de-Contrase%C3%B1a 2025-10-14T16:53:34Z https://support.talkdesk.com/hc/en-us/articles/208059463-Can-I-change-the-Hold-Music-and-Inbound-Outbound-Tones 2026-02-02T15:21:44Z https://support.talkdesk.com/hc/es/articles/208059463--Puedo-cambiar-la-Hold-Music-y-los-Tonos-de-Inbound-Outbound 2026-02-02T15:21:44Z https://support.talkdesk.com/hc/en-us/articles/208117696-Use-of-Asterisks-Disabling-Machine-Recognition 2026-03-12T20:55:19Z https://support.talkdesk.com/hc/en-us/articles/208151693-After-Hours-IVR-Legacy 2022-02-25T18:59:39Z https://support.talkdesk.com/hc/en-us/articles/208460226-Can-I-see-the-status-of-my-integrations-requests 2024-08-29T19:42:14Z 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https://support.talkdesk.com/hc/en-us/articles/211155323-Okta-SSO-Activation 2025-05-26T10:25:04Z https://support.talkdesk.com/hc/es/articles/211155323-Activaci%C3%B3n-del-SSO-de-Okta 2025-05-26T10:25:04Z https://support.talkdesk.com/hc/en-us/articles/211298023-Coaching-Agents-using-Slack 2026-03-12T19:12:37Z https://support.talkdesk.com/hc/es/articles/211298023--Agentes-de-Coaching-que-usan-Slack 2026-03-12T19:12:37Z https://support.talkdesk.com/hc/en-us/articles/212551626-How-many-agents-should-be-rung-at-a-time 2026-01-22T13:14:07Z https://support.talkdesk.com/hc/en-us/articles/213905883-Enabling-Specific-Device-Settings-per-Agent-Legacy 2024-08-29T16:48:23Z https://support.talkdesk.com/hc/es/articles/213905883-Activar-la-Configuraci%C3%B3n-de-Dispositivos-Espec%C3%ADficos-por-Agente-Legacy 2024-08-29T16:48:23Z https://support.talkdesk.com/hc/en-us/articles/214557866-Installing-Talkdesk-for-Salesforce 2026-03-13T17:59:30Z 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https://support.talkdesk.com/hc/en-us/articles/115002014083-Talkdesk-AppConnect-Permissions 2026-03-15T00:37:59Z https://support.talkdesk.com/hc/es/articles/115002014083--Permisos-de-Talkdesk-AppConnect 2026-03-15T00:37:59Z https://support.talkdesk.com/hc/en-us/articles/115002024643-Talkdesk-AppConnect-Troubleshooting 2026-03-14T19:06:18Z https://support.talkdesk.com/hc/es/articles/115002024643--Resoluci%C3%B3n-de-problemas-de-Talkdesk-AppConnect 2026-03-14T19:06:18Z https://support.talkdesk.com/hc/en-us/articles/115002042566-Talkdesk-AppConnect 2026-03-14T23:05:39Z https://support.talkdesk.com/hc/es/articles/115002042566--Talkdesk-AppConnect 2026-03-14T23:05:39Z https://support.talkdesk.com/hc/en-us/articles/115002044326-Installing-and-Uninstalling-AppConnect-Applications 2024-08-29T16:48:24Z https://support.talkdesk.com/hc/es/articles/115002044326-Instalaci%C3%B3n-y-desinstalaci%C3%B3n-de-las-aplicaciones-de-AppConnect 2024-08-29T16:48:24Z https://support.talkdesk.com/hc/en-us/articles/115002325846--Preferences-Dual-Channel-Recordings 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/115002325846--Preferences-Grabaciones-de-Dual-Channel 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/115002338263--We-re-sorry-but-there-was-an-error-while-loading-your-phone-Reason-not-a-Talkdesk-user 2023-10-27T14:30:06Z https://support.talkdesk.com/hc/es/articles/115002338263--We-re-sorry-but-there-was-an-error-while-loading-your-phone-Reason-not-a-Talkdesk-user 2023-10-27T14:30:06Z https://support.talkdesk.com/hc/en-us/articles/115002357143-Committed-Recurring-Credit 2024-08-29T13:23:46Z https://support.talkdesk.com/hc/es/articles/115002357143-Committed-Recurring-Credit 2024-08-29T13:23:46Z https://support.talkdesk.com/hc/en-us/articles/115002389526--Unable-to-access-the-microphone-Please-check-system-settings 2024-08-29T16:48:24Z https://support.talkdesk.com/hc/es/articles/115002389526--Unable-to-access-the-microphone-Please-check-system-settings 2024-08-29T16:48:24Z https://support.talkdesk.com/hc/en-us/articles/115002422263-Enabling-Click-to-Call-for-Cases-in-Salesforce 2026-03-15T14:10:21Z https://support.talkdesk.com/hc/es/articles/115002422263--Habilitar-Click-to-Call-para-Cases-en-Salesforce 2026-03-15T14:10:21Z https://support.talkdesk.com/hc/en-us/articles/115002577003-Automating-tasks-in-your-LiveChat-Integration 2024-08-29T18:41:53Z https://support.talkdesk.com/hc/es/articles/115002577003-Automating-tasks-en-la-Integraci%C3%B3n-con-LiveChat 2024-08-29T18:41:53Z https://support.talkdesk.com/hc/en-us/articles/115002796823-Automating-tasks-in-your-OnePageCRM-Integration 2024-08-29T17:34:56Z https://support.talkdesk.com/hc/es/articles/115002796823-Automating-tasks-en-su-Integraci%C3%B3n-con-OnePageCRM 2024-08-29T17:34:56Z https://support.talkdesk.com/hc/en-us/articles/115003373863--Numbers-Alternative-to-Dedicated-Phone-Numbers-Legacy 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/115003373863--Numbers-Alternativa-a-los-N%C3%BAmeros-de-Tel%C3%A9fono-Dedicados-Legacy 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/115004254203-ServiceNow-Integration-Activation 2026-03-12T18:47:54Z https://support.talkdesk.com/hc/es/articles/115004254203--Activar-la-integraci%C3%B3n-con-ServiceNow 2026-03-12T18:47:54Z https://support.talkdesk.com/hc/en-us/articles/115004271666-Automating-Tasks-in-the-ServiceNow-Connector 2026-03-12T18:45:20Z https://support.talkdesk.com/hc/es/articles/115004271666--Automating-Tasks-en-el-ServiceNow-Connector 2026-03-12T18:45:20Z https://support.talkdesk.com/hc/en-us/articles/115005330706-Auto-Case-Pop-Salesforce-Cases 2026-03-14T13:40:33Z https://support.talkdesk.com/hc/es/articles/115005330706--Creaci%C3%B3n-autom%C3%A1tica-de-casos-en-Salesforce 2026-03-14T13:40:33Z https://support.talkdesk.com/hc/en-us/articles/115005870946-Freshservice-Integration-Activation 2026-03-12T19:25:44Z https://support.talkdesk.com/hc/es/articles/115005870946--Activaci%C3%B3n-de-la-integraci%C3%B3n-con-Freshservice 2026-03-12T19:25:44Z https://support.talkdesk.com/hc/en-us/articles/115005872146--Could-not-validate-your-credentials 2024-08-29T13:23:46Z https://support.talkdesk.com/hc/es/articles/115005872146--Could-not-validate-your-credentials 2024-08-29T13:23:46Z https://support.talkdesk.com/hc/en-us/articles/115005879543-AppConnect-User-Management-and-Self-service-Expansions 2026-03-14T21:22:27Z https://support.talkdesk.com/hc/es/articles/115005879543--Gesti%C3%B3n-de-Usuarios-de-AppConnect-y-Self-service-Expansions 2026-03-14T21:22:27Z https://support.talkdesk.com/hc/en-us/articles/115005882466-Invoices-Section-Invoice-Details-Downloads 2025-02-10T17:58:29Z https://support.talkdesk.com/hc/es/articles/115005882466-Secci%C3%B3n-Invoices-Datos-y-Descargas-de-Facturas 2025-02-10T17:58:29Z https://support.talkdesk.com/hc/en-us/articles/115005892643-Automating-Tasks-in-your-Freshservice-Integration 2026-03-12T19:52:09Z https://support.talkdesk.com/hc/es/articles/115005892643--Automatizaci%C3%B3n-de-Tareas-en-su-Integraci%C3%B3n-con-Freshservice 2026-03-12T19:52:09Z https://support.talkdesk.com/hc/en-us/articles/115005958226-Usage-Pricing 2026-03-11T18:03:24Z https://support.talkdesk.com/hc/es/articles/115005958226-Precios-de-Uso 2026-03-11T18:03:24Z https://support.talkdesk.com/hc/en-us/articles/360000184306--Please-choose-a-stronger-password 2024-08-29T13:23:46Z https://support.talkdesk.com/hc/es/articles/360000184306--Please-choose-a-stronger-password 2024-08-29T13:23:46Z https://support.talkdesk.com/hc/en-us/articles/360000191103-Is-it-possible-to-change-the-amount-of-time-the-call-rings-each-agent 2026-03-15T14:00:23Z https://support.talkdesk.com/hc/es/articles/360000191103--Es-posible-cambiar-el-tiempo-durante-el-cual-la-llamada-suena-a-cada-agente 2026-03-15T14:00:23Z https://support.talkdesk.com/hc/en-us/articles/360000192466-Teams-Section-Success-and-Error-messages 2025-07-02T17:01:26Z https://support.talkdesk.com/hc/es/articles/360000192466-Mensajes-de-%C3%89xito-y-Error-de-la-Secci%C3%B3n-Teams 2025-07-02T17:01:26Z https://support.talkdesk.com/hc/en-us/articles/360000193143-Teams-Section-Overview 2026-03-15T16:08:06Z https://support.talkdesk.com/hc/es/articles/360000193143--Visi%C3%B3n-general-de-la-secci%C3%B3n-Teams 2026-03-15T16:08:06Z https://support.talkdesk.com/hc/en-us/articles/360000193643-Defining-and-Editing-Permissions-for-Talkdesk-Teams 2025-09-08T10:53:33Z https://support.talkdesk.com/hc/es/articles/360000193643-Definici%C3%B3n-y-Edici%C3%B3n-de-Permisos-para-Teams-de-Talkdesk 2025-09-08T10:53:33Z https://support.talkdesk.com/hc/en-us/articles/360000315963-Disconnecting-and-Uninstalling-Talkdesk-for-Salesforce 2026-03-14T19:47:38Z https://support.talkdesk.com/hc/es/articles/360000315963--Desconexi%C3%B3n-y-Desinstalaci%C3%B3n-de-Talkdesk-for-Salesforce 2026-03-14T19:47:38Z https://support.talkdesk.com/hc/en-us/articles/360001418812-AppConnect-Install-Guide-for-Custom-Contracts 2026-03-14T20:48:12Z https://support.talkdesk.com/hc/es/articles/360001418812--Gu%C3%ADa-de-instalaci%C3%B3n-de-AppConnect-para-contratos-personalizados 2026-03-14T20:48:12Z https://support.talkdesk.com/hc/en-us/articles/360003179411-Talkdesk-Workspace-CTI-Connector 2026-03-14T23:19:50Z https://support.talkdesk.com/hc/es/articles/360003179411--CTI-Connector-de-Talkdesk-Workspace 2026-03-14T23:19:50Z https://support.talkdesk.com/hc/en-us/articles/360003312192-Talkdesk-Academy-FAQ 2024-08-29T19:39:38Z https://support.talkdesk.com/hc/es/articles/360003312192-Talkdesk-Academy-Preguntas-frecuentes 2024-08-29T19:39:38Z https://support.talkdesk.com/hc/en-us/articles/360004095931-Talkdesk-and-GDPR 2025-10-01T21:15:43Z https://support.talkdesk.com/hc/es/articles/360004095931--Talkdesk-y-Reglamento-General-de-Protecci%C3%B3n-de-Datos-RGPD 2025-10-01T21:15:43Z https://support.talkdesk.com/hc/en-us/articles/360004296291--Preferences-Metrics-Settings 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/360004296291--Preferencias-Metrics-Settings 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/360005026932--Preferences-Admin-Preferences-Overview 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/360005026932--Preferences-Admin-Preferences-Visi%C3%B3n-general 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/360015179592-Two-factor-Authentication-for-Agents 2025-10-14T17:35:01Z https://support.talkdesk.com/hc/es/articles/360015179592--Two-factor-Authentication-para-Agentes 2025-10-14T17:35:01Z https://support.talkdesk.com/hc/en-us/articles/360015905312-Stay-Informed-Notifications-Status-Updates 2025-05-15T21:39:37Z https://support.talkdesk.com/hc/es/articles/360015905312-Mant%C3%A9ngase-Informado-Notificaciones-y-Actualizaciones-de-Estado 2025-05-15T21:39:37Z https://support.talkdesk.com/hc/en-us/articles/360018298032-Talkdesk-Studio-Overview 2026-01-28T16:49:21Z https://support.talkdesk.com/hc/es/articles/360018298032-Talkdesk-Studio-Resumen-general 2026-01-28T16:49:21Z https://support.talkdesk.com/hc/en-us/articles/360019540372--Preferences-Call-Quality-Feedback 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/360019540372--Preferences-Call-Quality-Feedback 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/360019920872-Configuring-Two-factor-Authentication-for-Admins 2026-03-14T18:26:15Z https://support.talkdesk.com/hc/es/articles/360019920872--Configurando-Two-factor-Authentication-para-Administradores 2026-03-14T18:26:15Z https://support.talkdesk.com/hc/en-us/articles/360020338552--An-error-has-occurred-please-try-again 2024-08-29T18:36:15Z https://support.talkdesk.com/hc/es/articles/360020338552--An-error-has-occurred-please-try-again 2024-08-29T18:36:15Z https://support.talkdesk.com/hc/en-us/articles/360020501712-SAML-SSO 2025-05-16T15:03:48Z https://support.talkdesk.com/hc/es/articles/360020501712-SAML-SSO 2025-05-16T15:03:48Z https://support.talkdesk.com/hc/en-us/articles/360020504652-SAML-SSO-Centrify 2025-05-16T15:03:48Z https://support.talkdesk.com/hc/es/articles/360020504652-SAML-SSO-Centrify 2025-05-16T15:03:48Z https://support.talkdesk.com/hc/en-us/articles/360020775911-SAML-SSO-IBM-Cloud-Identity 2025-05-16T15:03:48Z https://support.talkdesk.com/hc/es/articles/360020775911-SAML-SSO-IBM-Cloud-Identity 2025-05-16T15:03:48Z https://support.talkdesk.com/hc/en-us/articles/360020815331-SAML-SSO-Microsoft-Azure-ADFS 2025-05-16T15:03:48Z https://support.talkdesk.com/hc/es/articles/360020815331-SAML-SSO-Microsoft-Azure-ADFS 2025-05-16T15:03:48Z https://support.talkdesk.com/hc/en-us/articles/360020816831-SAML-SSO-Auth0 2025-05-16T15:03:48Z https://support.talkdesk.com/hc/es/articles/360020816831-SAML-SSO-Auth0 2025-05-16T15:03:48Z https://support.talkdesk.com/hc/en-us/articles/360020821111-SAML-SSO-Active-Directory-Federation-Services 2025-05-16T15:03:48Z https://support.talkdesk.com/hc/es/articles/360020821111-SAML-SSO-Active-Directory-Federation-Services 2025-05-16T15:03:48Z https://support.talkdesk.com/hc/en-us/articles/360020951232-SAML-SSO-Google-Cloud-Identity 2025-05-16T15:03:48Z https://support.talkdesk.com/hc/es/articles/360020951232-SAML-SSO-Google-Cloud-Identity 2025-05-16T15:03:48Z https://support.talkdesk.com/hc/en-us/articles/360022536671-Automated-Tasks-Fields 2024-08-29T16:48:25Z https://support.talkdesk.com/hc/es/articles/360022536671-Campos-de-Automated-Tasks 2024-08-29T16:48:25Z https://support.talkdesk.com/hc/en-us/articles/360022926811-SSO-with-Microsoft 2025-05-16T15:03:48Z https://support.talkdesk.com/hc/es/articles/360022926811-SSO-con-Microsoft 2025-05-16T15:03:48Z https://support.talkdesk.com/hc/en-us/articles/360024509472--Preferences-Device-Settings-Legacy 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/360024509472--Preferences-Device-Settings-Legacy 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/360024578111-Adding-Conversations-App-to-Salesforce-Lightning-apps 2026-03-15T14:19:21Z https://support.talkdesk.com/hc/es/articles/360024578111--A%C3%B1adir-Conversations-App-a-las-aplicaciones-de-Salesforce-Lightning 2026-03-15T14:19:21Z https://support.talkdesk.com/hc/en-us/articles/360025362612-Implementing-QoS-in-Windows-Environments 2025-09-09T13:16:35Z https://support.talkdesk.com/hc/es/articles/360025362612-Implementaci%C3%B3n-de-QoS-en-Sistemas-Windows 2025-09-09T13:16:35Z https://support.talkdesk.com/hc/en-us/articles/360026393531-Creating-Schedules 2026-03-05T15:42:22Z https://support.talkdesk.com/hc/es/articles/360026393531--Creaci%C3%B3n-de-programas 2026-03-05T15:42:22Z https://support.talkdesk.com/hc/en-us/articles/360026412572-Talkdesk-Explore-Overview 2026-03-05T18:29:15Z https://support.talkdesk.com/hc/es/articles/360026412572--Descripci%C3%B3n-general-de-Talkdesk-Explore 2026-03-05T18:29:15Z https://support.talkdesk.com/hc/en-us/articles/360026709891-Filtering-Dashboards-and-Reports 2026-03-05T17:52:02Z https://support.talkdesk.com/hc/es/articles/360026709891--Filtros-de-Dashboards-y-Reports 2026-03-05T17:52:02Z https://support.talkdesk.com/hc/en-us/articles/360026711371-Downloading-and-Sending-Dashboards 2026-03-05T18:48:27Z https://support.talkdesk.com/hc/es/articles/360026711371--Descargar-y-enviar-Dashboards 2026-03-05T18:48:27Z https://support.talkdesk.com/hc/en-us/articles/360027255352-Inbound-Dashboard 2026-03-05T19:06:47Z 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https://support.talkdesk.com/hc/en-us/articles/360027652091-Number-Details-Dashboard 2026-03-05T18:36:51Z https://support.talkdesk.com/hc/es/articles/360027652091--Number-Details-Dashboard 2026-03-05T18:36:51Z https://support.talkdesk.com/hc/en-us/articles/360029956632-Synchronizing-Deleted-Contacts-in-Salesforce 2026-03-15T13:00:37Z https://support.talkdesk.com/hc/es/articles/360029956632--Sincronizaci%C3%B3n-de-Contactos-Eliminados-en-Salesforce 2026-03-15T13:00:37Z https://support.talkdesk.com/hc/en-us/articles/360032266452-Creating-Custom-Reports-in-Talkdesk-Explore 2026-03-05T19:32:45Z https://support.talkdesk.com/hc/es/articles/360032266452--Crear-Custom-Reports-en-Talkdesk-Explore 2026-03-05T19:32:45Z https://support.talkdesk.com/hc/en-us/articles/360032617851-Creating-Custom-Dashboards-in-Talkdesk-Explore 2026-03-05T19:38:15Z https://support.talkdesk.com/hc/es/articles/360032617851--Creaci%C3%B3n-de-Custom-Dashboards-en-Talkdesk-Explore 2026-03-05T19:38:15Z 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https://support.talkdesk.com/hc/en-us/articles/360034361252-Salesforce-Smart-SMS 2026-03-14T21:45:02Z https://support.talkdesk.com/hc/es/articles/360034361252--Salesforce-Smart-SMS 2026-03-14T21:45:02Z https://support.talkdesk.com/hc/en-us/articles/360034497372-Talkdesk-Conversations-Mobile-App-Overview 2026-03-14T19:35:56Z https://support.talkdesk.com/hc/es/articles/360034497372--Talkdesk-Conversations-Mobile-App-Descripci%C3%B3n-general 2026-03-14T19:35:56Z https://support.talkdesk.com/hc/en-us/articles/360034497412-Using-Talkdesk-Conversations-Mobile-App-Android 2026-03-13T22:22:20Z https://support.talkdesk.com/hc/es/articles/360034497412--Usando-Talkdesk-Conversations-Mobile-App-para-Android 2026-03-13T22:22:20Z https://support.talkdesk.com/hc/en-us/articles/360034667871-Salesforce-Lightning-Flows-from-Automations 2026-03-14T22:16:17Z https://support.talkdesk.com/hc/es/articles/360034667871--Salesforce-Lightning-Flows-desde-Automations 2026-03-14T22:16:17Z https://support.talkdesk.com/hc/en-us/articles/360035281172-Context-in-Automations 2024-08-29T16:57:31Z https://support.talkdesk.com/hc/es/articles/360035281172-Contexto-en-las-Automations 2024-08-29T16:57:31Z https://support.talkdesk.com/hc/en-us/articles/360035334912-Custom-Table-Calculations-Functions-Formatting 2026-03-05T20:02:52Z https://support.talkdesk.com/hc/es/articles/360035334912--Custom-Table-Calculations-Functions-Formato 2026-03-05T20:02:52Z https://support.talkdesk.com/hc/en-us/articles/360035336152-Custom-Table-Calculations-Functions-Overview 2026-03-05T17:25:08Z https://support.talkdesk.com/hc/es/articles/360035336152--Custom-Table-Calculations-Functions-Descripci%C3%B3n-General 2026-03-05T17:25:08Z https://support.talkdesk.com/hc/en-us/articles/360035704451-Custom-Table-Calculations-Functions-Creating-Expressions 2026-03-05T13:23:10Z https://support.talkdesk.com/hc/es/articles/360035704451--Custom-Table-Calculations-Functions-Creaci%C3%B3n-de-expresiones 2026-03-05T13:23:10Z https://support.talkdesk.com/hc/en-us/articles/360038126612--Preferences-Default-Prefix 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/360038126612--Preferences-Prefijo-por-Defecto 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/360038812711-New-Contacts-Data-Model-New-and-Updated-Metrics 2026-03-31T11:45:26Z https://support.talkdesk.com/hc/es/articles/360038812711--New-Contacts-Data-Model-M%C3%A9tricas-Nuevas-y-Actualizadas 2026-03-31T11:45:26Z https://support.talkdesk.com/hc/en-us/articles/360039023791-Talkdesk-Live-Overview 2026-02-10T18:55:57Z https://support.talkdesk.com/hc/es/articles/360039023791--Descripci%C3%B3n-general-de-Talkdesk-Live 2026-02-10T18:55:57Z https://support.talkdesk.com/hc/en-us/articles/360039024411-Creating-Talkdesk-Live-Dashboards 2026-03-02T11:45:12Z https://support.talkdesk.com/hc/es/articles/360039024411--Crear-Talkdesk-Live-Dashboards 2026-03-02T11:45:12Z https://support.talkdesk.com/hc/en-us/articles/360039024591-Configuring-Talkdesk-Live-Widgets-Overview 2026-02-10T22:30:09Z https://support.talkdesk.com/hc/es/articles/360039024591--C%C3%B3mo-Configurar-los-Widgets-de-Talkdesk-Live-Informaci%C3%B3n-general 2026-02-10T22:30:09Z https://support.talkdesk.com/hc/en-us/articles/360039194691-401-Authentication-Error-in-Explore 2026-03-05T20:07:23Z https://support.talkdesk.com/hc/es/articles/360039194691--Error-de-autenticaci%C3%B3n-401-en-Explore 2026-03-05T20:07:23Z https://support.talkdesk.com/hc/en-us/articles/360039290652-Contact-Level-Filtering-in-Explore-New-Data-Model 2025-10-14T15:45:05Z https://support.talkdesk.com/hc/es/articles/360039290652-Filtros-del-Contacts-Dataset-en-Explore-New-Data-Model 2025-10-14T15:45:05Z https://support.talkdesk.com/hc/en-us/articles/360039296472-Managing-Existing-Automations 2024-08-29T18:41:54Z https://support.talkdesk.com/hc/es/articles/360039296472-Gestionar-Automations-Existentes 2024-08-29T18:41:54Z https://support.talkdesk.com/hc/en-us/articles/360039653471-Kari-s-Law 2025-10-01T18:26:41Z https://support.talkdesk.com/hc/es/articles/360039653471-Ley-de-Kari 2025-10-01T18:26:41Z https://support.talkdesk.com/hc/en-us/articles/360039696111-Automating-Tasks-in-your-Dynamics-365-Integration 2026-03-15T12:09:26Z https://support.talkdesk.com/hc/es/articles/360039696111--Automatizaci%C3%B3n-de-Tareas-en-su-Integraci%C3%B3n-de-Dynamics-365 2026-03-15T12:09:26Z https://support.talkdesk.com/hc/en-us/articles/360041333112-Editing-Options-for-Visualization-Tables 2025-10-14T15:45:05Z https://support.talkdesk.com/hc/es/articles/360041333112-Opciones-de-Edici%C3%B3n-de-las-Tablas-de-Visualizaci%C3%B3n-Visualization 2025-10-14T15:45:05Z https://support.talkdesk.com/hc/en-us/articles/360041380971-Talkdesk-Secure-Payments 2025-10-01T18:26:41Z https://support.talkdesk.com/hc/es/articles/360041380971-Procesamiento-de-Pagos-en-una-Llamada 2025-10-01T18:26:41Z https://support.talkdesk.com/hc/en-us/articles/360041978632-Best-Practices-when-Working-From-Home 2025-10-14T17:15:44Z https://support.talkdesk.com/hc/es/articles/360041978632--Mejores-Pr%C3%A1cticas-al-Trabajar-Desde-Casa 2025-10-14T17:15:44Z https://support.talkdesk.com/hc/en-us/articles/360042000691-Setting-Up-a-Visualizations-Heatmap-Table 2026-03-05T19:45:15Z https://support.talkdesk.com/hc/es/articles/360042000691--Configuraci%C3%B3n-de-una-tabla-de-mapa-de-calor-de-visualizaciones 2026-03-05T19:45:15Z https://support.talkdesk.com/hc/en-us/articles/360042369171-Setting-up-Talkdesk-Dialer-for-Salesforce 2026-03-14T17:27:18Z https://support.talkdesk.com/hc/es/articles/360042369171--Configurar-Talkdesk-Dialer-for-Salesforce 2026-03-14T17:27:18Z https://support.talkdesk.com/hc/en-us/articles/360042383051-Using-Talkdesk-Dialer-for-Salesforce 2026-03-14T03:39:44Z https://support.talkdesk.com/hc/es/articles/360042383051--Uso-de-Talkdesk-Dialer-for-Salesforce 2026-03-14T03:39:44Z https://support.talkdesk.com/hc/en-us/articles/360042392951-Using-Salesforce-Relate-To 2025-07-18T17:25:37Z https://support.talkdesk.com/hc/es/articles/360042392951-Uso-de-Relate-To-en-Salesforce 2025-07-18T17:25:37Z https://support.talkdesk.com/hc/en-us/articles/360042396791-Enabling-and-Configuring-Salesforce-Relate-To 2026-03-14T14:41:00Z https://support.talkdesk.com/hc/es/articles/360042396791--Activaci%C3%B3n-y-Configuraci%C3%B3n-de-Relate-To-de-Salesforce 2026-03-14T14:41:00Z https://support.talkdesk.com/hc/en-us/articles/360043245791-Timestamp-Formats 2025-10-14T15:45:05Z https://support.talkdesk.com/hc/es/articles/360043245791-Formatos-de-Marca-Horaria 2025-10-14T15:45:05Z https://support.talkdesk.com/hc/en-us/articles/360043587352-Uploading-a-List 2025-10-09T09:41:12Z https://support.talkdesk.com/hc/es/articles/360043587352-Subir-una-Lista 2025-10-09T09:41:12Z https://support.talkdesk.com/hc/en-us/articles/360043909512-Workforce-Management-Glossary 2025-12-11T16:22:04Z https://support.talkdesk.com/hc/es/articles/360043909512-Glosario-de-Workforce-Management 2025-12-11T16:22:04Z https://support.talkdesk.com/hc/en-us/articles/360043948512-Workforce-Management-Overview 2025-12-11T16:22:04Z https://support.talkdesk.com/hc/es/articles/360043948512-Workforce-Management-Resumen 2025-12-11T16:22:04Z https://support.talkdesk.com/hc/en-us/articles/360043949352-Getting-Started-with-Workforce-Management 2025-12-31T19:29:46Z https://support.talkdesk.com/hc/es/articles/360043949352--Primeros-pasos-con-Workforce-Management 2025-12-31T19:29:46Z https://support.talkdesk.com/hc/en-us/articles/360043949832-WFM-for-Agents 2026-03-27T15:33:08Z https://support.talkdesk.com/hc/es/articles/360043949832--WFM-para-Agentes 2026-03-27T15:33:08Z https://support.talkdesk.com/hc/en-us/articles/360044099532-Creating-a-Disposition-Set-for-a-Campaign 2024-10-02T15:50:01Z https://support.talkdesk.com/hc/es/articles/360044099532-Creaci%C3%B3n-de-un-Disposition-Set-para-una-Campa%C3%B1a 2024-10-02T15:50:01Z https://support.talkdesk.com/hc/en-us/articles/360044100192-Creating-a-Campaign 2024-08-29T18:36:16Z https://support.talkdesk.com/hc/es/articles/360044100192-Crear-una-Campa%C3%B1a 2024-08-29T18:36:16Z https://support.talkdesk.com/hc/en-us/articles/360044358831-SCIM-User-Provisioning-with-OneLogin 2025-09-26T16:45:01Z https://support.talkdesk.com/hc/es/articles/360044358831-Aprovisionar-Usuarios-SCIM-con-OneLogin 2025-09-26T16:45:01Z https://support.talkdesk.com/hc/en-us/articles/360044402531-Configuring-Workforce-Management 2026-02-04T10:22:50Z https://support.talkdesk.com/hc/es/articles/360044402531--Configurar-Workforce-Management 2026-02-04T10:22:50Z https://support.talkdesk.com/hc/en-us/articles/360044402551-WFM-Importing-History 2026-02-27T17:58:35Z https://support.talkdesk.com/hc/es/articles/360044402551-WFM-Importar-el-Historial 2026-02-27T17:58:35Z https://support.talkdesk.com/hc/en-us/articles/360044402991-WFM-for-Resource-Planners 2026-03-25T17:50:42Z https://support.talkdesk.com/hc/es/articles/360044402991--WFM-para-los-Planificadores-de-Recursos 2026-03-25T17:50:42Z https://support.talkdesk.com/hc/en-us/articles/360044899672-Accessing-the-Talkdesk-Dialer-Reporting 2026-03-15T16:07:27Z https://support.talkdesk.com/hc/es/articles/360044899672--Acceso-a-Talkdesk-Dialer-Reporting 2026-03-15T16:07:27Z https://support.talkdesk.com/hc/en-us/articles/360045100931-Granting-Login-Access-in-Salesforce 2025-07-18T17:25:37Z https://support.talkdesk.com/hc/es/articles/360045100931-Concesi%C3%B3n-de-Login-Access-en-Salesforce 2025-07-18T17:25:37Z https://support.talkdesk.com/hc/en-us/articles/360045123011-Copilot-Overview 2026-03-11T16:40:37Z https://support.talkdesk.com/hc/es/articles/360045123011-Copilot-Resumen 2026-03-11T16:40:37Z https://support.talkdesk.com/hc/en-us/articles/360045497992-Enabling-Relate-to-Ticket-in-Talkdesk-Zendesk-Connector 2026-02-27T10:32:54Z 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https://support.talkdesk.com/hc/es/articles/360050209092--Activaci%C3%B3n-de-Salesforce-Mobile-Click-to-Call 2026-03-15T12:14:55Z https://support.talkdesk.com/hc/en-us/articles/360050217131-Enabling-CSM-ITSM-in-Talkdesk-ServiceNow-Connector 2026-03-12T18:30:14Z https://support.talkdesk.com/hc/es/articles/360050217131--C%C3%B3mo-Habilitar-CSM-ITSM-en-Talkdesk-ServiceNow-Connector 2026-03-12T18:30:14Z https://support.talkdesk.com/hc/en-us/articles/360050620592-Enabling-the-Salesforce-Dynamic-Outbound-Caller-Id 2026-03-15T02:33:38Z https://support.talkdesk.com/hc/es/articles/360050620592--Habilitar-el-Salesforce-Dynamic-Outbound-Caller-ID 2026-03-15T02:33:38Z https://support.talkdesk.com/hc/en-us/articles/360051136152-Talkdesk-Quality-Management-QM-Overview 2026-03-05T18:03:14Z https://support.talkdesk.com/hc/es/articles/360051136152--Talkdesk-Quality-Management-QM-descripci%C3%B3n-general 2026-03-05T18:03:14Z 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https://support.talkdesk.com/hc/es/articles/360052319932--Knowledge-Management-Configuraci%C3%B3n-de-Salesforce 2026-03-27T16:49:34Z https://support.talkdesk.com/hc/en-us/articles/360052507952-Contacts-Data-Model-Metrics-Examples 2026-03-13T14:19:14Z https://support.talkdesk.com/hc/es/articles/360052507952--Ejemplos-de-M%C3%A9tricas-del-New-Data-Model 2026-03-13T14:19:14Z https://support.talkdesk.com/hc/en-us/articles/360052568592-Talkdesk-ServiceNow-Connector-Click-to-Call-and-Contact-Pop 2025-07-08T08:08:09Z https://support.talkdesk.com/hc/es/articles/360052568592-Talkdesk-ServiceNow-Connector-Click-to-Call-y-Contact-Pop 2025-07-08T08:08:09Z https://support.talkdesk.com/hc/en-us/articles/360052727652-SCIM-User-Management-with-Microsoft-Entra-ID 2025-09-26T16:51:36Z https://support.talkdesk.com/hc/es/articles/360052727652-Gestionar-Usuarios-SCIM-con-Microsoft-AD 2025-09-26T16:51:36Z https://support.talkdesk.com/hc/en-us/articles/360053051152-Talkdesk-Live-FAQ 2026-03-02T16:55:55Z 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https://support.talkdesk.com/hc/es/articles/360054368491--Talkdesk-Screen-Recording 2026-03-05T16:48:12Z https://support.talkdesk.com/hc/en-us/articles/360054490451-Setting-up-Sales-Engagement 2026-03-15T10:20:33Z https://support.talkdesk.com/hc/es/articles/360054490451--Configuraci%C3%B3n-del-m%C3%B3dulo-Sales-Engagement 2026-03-15T10:20:33Z https://support.talkdesk.com/hc/en-us/articles/360054492891-Using-Salesforce-Sales-Engagement 2026-03-15T12:43:30Z https://support.talkdesk.com/hc/es/articles/360054492891--Uso-de-Salesforce-Sales-Engagement 2026-03-15T12:43:30Z https://support.talkdesk.com/hc/en-us/articles/360054688571-Using-Talkdesk-Guardian-Logs 2026-03-15T12:32:45Z https://support.talkdesk.com/hc/es/articles/360054688571--Uso-de-los-registros-de-Talkdesk-Guardian 2026-03-15T12:32:45Z https://support.talkdesk.com/hc/en-us/articles/360054978431-Managing-Kustomer-Custom-Fields 2024-08-29T16:50:46Z https://support.talkdesk.com/hc/es/articles/360054978431-Gestionar-Custom-Fields-en-Kustomer 2024-08-29T16:50:46Z https://support.talkdesk.com/hc/en-us/articles/360054982391-Managing-your-Explore-Reports-and-Dashboards 2026-03-05T20:00:26Z https://support.talkdesk.com/hc/es/articles/360054982391--Gesti%C3%B3n-de-los-Explore-Reports-y-Dashboards 2026-03-05T20:00:26Z https://support.talkdesk.com/hc/en-us/articles/360055313712-Using-Talkdesk-Conversations-Mobile-App-iOS 2026-03-14T01:10:42Z https://support.talkdesk.com/hc/es/articles/360055313712--Uso-de-Talkdesk-Conversations-Mobile-App-iOS 2026-03-14T01:10:42Z https://support.talkdesk.com/hc/en-us/articles/360055871751--Preferences-Granting-Support-Access-to-your-Account 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/360055871751--Preferences-Conceder-Support-Access-a-su-Cuenta 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/360056402931-Knowledge-Management-Connecting-to-an-External-Knowledge-Source 2025-02-24T09:48:50Z https://support.talkdesk.com/hc/es/articles/360056402931-Knowledge-Management-Conexi%C3%B3n-a-una-fuente-externa-de-conocimiento 2025-02-24T09:48:50Z https://support.talkdesk.com/hc/en-us/articles/360056523752-Using-a-Custom-URL-on-the-Talkdesk-Dialer-for-Salesforce-pop-modal 2026-03-15T14:06:53Z https://support.talkdesk.com/hc/es/articles/360056523752--Uso-de-una-URL-personalizada-en-el-modal-emergente-Talkdesk-Dialer-for-Salesforce 2026-03-15T14:06:53Z https://support.talkdesk.com/hc/en-us/articles/360057204491-New-Data-Model-Reports 2026-03-05T16:23:38Z https://support.talkdesk.com/hc/es/articles/360057204491--Informes-del-New-Data-Model 2026-03-05T16:23:38Z https://support.talkdesk.com/hc/en-us/articles/360057391832-Using-Dynamics-365-Click-to-Call-and-Contact-Pop 2026-03-15T11:51:38Z https://support.talkdesk.com/hc/es/articles/360057391832--Uso-de-Dynamics-365-Click-to-Call-y-Contact-Pop 2026-03-15T11:51:38Z https://support.talkdesk.com/hc/en-us/articles/360057453231-New-Data-Model-Dashboards 2026-03-05T18:15:35Z https://support.talkdesk.com/hc/es/articles/360057453231--Dashboards-del-New-Data-Model 2026-03-05T18:15:35Z https://support.talkdesk.com/hc/en-us/articles/360057507031-Talkdesk-Knowledge-Management-Overview 2026-02-26T18:10:52Z https://support.talkdesk.com/hc/es/articles/360057507031-Talkdesk-Knowledge-Management-Resumen 2026-02-26T18:10:52Z https://support.talkdesk.com/hc/en-us/articles/360058414091-Using-Talkdesk-Guardian-Users 2026-03-14T18:42:40Z https://support.talkdesk.com/hc/es/articles/360058414091--Uso-de-Talkdesk-Guardian-Users 2026-03-14T18:42:40Z https://support.talkdesk.com/hc/en-us/articles/360058760372-Interaction-Analytics-Overview 2026-02-26T18:03:30Z https://support.talkdesk.com/hc/es/articles/360058760372-Interaction-Analytics-Visi%C3%B3n-general 2026-02-26T18:03:30Z https://support.talkdesk.com/hc/en-us/articles/360058822412-Using-Talkdesk-Guardian 2026-03-15T14:10:57Z https://support.talkdesk.com/hc/es/articles/360058822412--Uso-de-Talkdesk-Guardian 2026-03-15T14:10:57Z https://support.talkdesk.com/hc/en-us/articles/360059122771-Using-Zendesk-Click-to-Call-and-Contact-Pop 2026-02-27T10:32:54Z https://support.talkdesk.com/hc/es/articles/360059122771-Uso-de-Zendesk-Click-to-Call-y-Contact-Pop 2026-02-27T10:32:54Z https://support.talkdesk.com/hc/en-us/articles/360059239611-Contacts-the-Contacts-Data-Model-What-changed 2026-03-16T14:48:37Z https://support.talkdesk.com/hc/es/articles/360059239611--Contacts-el-New-Data-Model-qu%C3%A9-ha-cambiado 2026-03-16T14:48:37Z https://support.talkdesk.com/hc/en-us/articles/360059275772-Knowledge-Management-Remote-File-Configuration 2024-11-14T15:13:31Z https://support.talkdesk.com/hc/es/articles/360059275772-Knowledge-Management-Configuraci%C3%B3n-de-Remote-File 2024-11-14T15:13:31Z https://support.talkdesk.com/hc/en-us/articles/360059474651-Copilot-Enabling-a-Transcription-Language 2026-02-10T16:46:05Z https://support.talkdesk.com/hc/es/articles/360059474651-Copilot-Habilitar-la-transcription-de-un-idioma 2026-02-10T16:46:05Z https://support.talkdesk.com/hc/en-us/articles/360059553151-Automation-Tools 2024-08-29T18:36:17Z https://support.talkdesk.com/hc/es/articles/360059553151-Automation-Tools 2024-08-29T18:36:17Z https://support.talkdesk.com/hc/en-us/articles/360059775712-Using-Ticket-Pop-Actions-in-Talkdesk-Zendesk-Connector-Automations 2026-02-27T10:32:54Z https://support.talkdesk.com/hc/es/articles/360059775712-Uso-de-Ticket-Pop-Actions-en-Talkdesk-Zendesk-Connector-Automations 2026-02-27T10:32:54Z https://support.talkdesk.com/hc/en-us/articles/360060021272-Guardian-FAQ 2026-03-14T00:15:23Z https://support.talkdesk.com/hc/es/articles/360060021272--Preguntas-frecuentes-sobre-Guardian 2026-03-14T00:15:23Z https://support.talkdesk.com/hc/en-us/articles/360060227612-Using-Search-with-Interaction-Analytics 2025-04-21T16:49:39Z https://support.talkdesk.com/hc/es/articles/360060227612-Uso-de-Search-con-Interaction-Analytics 2025-04-21T16:49:39Z https://support.talkdesk.com/hc/en-us/articles/360060711412-Enabling-Relate-To-in-Talkdesk-ServiceNow-Connector 2026-03-12T18:30:17Z https://support.talkdesk.com/hc/es/articles/360060711412--Activar-Relate-To-en-Talkdesk-ServiceNow-Connector 2026-03-12T18:30:17Z https://support.talkdesk.com/hc/en-us/articles/360061164511-Talkdesk-Phone-Overview 2026-03-12T16:24:06Z https://support.talkdesk.com/hc/es/articles/360061164511-Talkdesk-Phone-Visi%C3%B3n-general 2026-03-12T16:24:06Z https://support.talkdesk.com/hc/en-us/articles/360061348931-Using-Dashboards-with-Interaction-Analytics 2025-04-21T16:49:39Z https://support.talkdesk.com/hc/es/articles/360061348931-Uso-de-Dashboards-con-Interaction-Analytics 2025-04-21T16:49:39Z https://support.talkdesk.com/hc/en-us/articles/360061585831--Live-Ring-Groups-and-Handling-Ring-Groups 2026-03-02T12:48:27Z https://support.talkdesk.com/hc/es/articles/360061585831--Live-Ring-Groups-y-Handling-Ring-Groups 2026-03-02T12:48:27Z https://support.talkdesk.com/hc/en-us/articles/360062010092-Configuring-Voice-Authentication-in-Studio 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/es/articles/360062010092-Configuraci%C3%B3n-de-Voice-Authentication-en-Studio 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/en-us/articles/360062410131-Talkdesk-Identity-Overview 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/es/articles/360062410131-Talkdesk-Identity-Visi%C3%B3n-general 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/en-us/articles/4402543132315-Spoofing-Detection-FAQ 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/es/articles/4402543132315-Spoofing-Detection-Preguntas-frecuentes 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/en-us/articles/4402552489613-Getting-Started-with-Talkdesk-Operations-Center-formerly-AI-Trainer 2026-03-14T18:43:16Z https://support.talkdesk.com/hc/es/articles/4402552489613--Introducci%C3%B3n-al-Operations-Center-anteriormente-AI-Trainer-de-Talkdesk 2026-03-14T18:43:16Z https://support.talkdesk.com/hc/en-us/articles/4402629342349-Scheduled-Maintenance 2025-05-15T21:39:37Z https://support.talkdesk.com/hc/es/articles/4402629342349-Programa-de-Mantenimiento-del-Sistema-Preferido 2025-05-15T21:39:37Z https://support.talkdesk.com/hc/en-us/articles/4402903788827-Using-Talkdesk-Guardian-Reporting 2026-03-15T11:12:14Z https://support.talkdesk.com/hc/es/articles/4402903788827--Using-Talkdesk-Guardian-Reporting 2026-03-15T11:12:14Z https://support.talkdesk.com/hc/en-us/articles/4402963554203-Agent-View-in-Quality-Management 2026-01-12T19:24:00Z https://support.talkdesk.com/hc/es/articles/4402963554203--Agent-View-en-Quality-Management 2026-01-12T19:24:00Z https://support.talkdesk.com/hc/en-us/articles/4402964008987-Talkdesk-QM-Assist-Overview 2026-03-24T17:10:24Z https://support.talkdesk.com/hc/es/articles/4402964008987-Talkdesk-QM-Assist-Visi%C3%B3n-general 2026-03-24T17:10:24Z https://support.talkdesk.com/hc/en-us/articles/4403164259995-SHAKEN-STIR-US 2025-10-01T18:26:41Z https://support.talkdesk.com/hc/es/articles/4403164259995-SHAKEN-STIR-EE-UU 2025-10-01T18:26:41Z https://support.talkdesk.com/hc/en-us/articles/4403618066715-Talkdesk-Connections 2025-11-14T16:52:03Z https://support.talkdesk.com/hc/es/articles/4403618066715-Talkdesk-Connections 2025-11-14T16:52:03Z https://support.talkdesk.com/hc/en-us/articles/4403821786011-How-to-Use-Talkdesk-for-Service-Cloud-Voice 2026-02-27T17:36:45Z https://support.talkdesk.com/hc/es/articles/4403821786011-C%C3%B3mo-utilizar-Talkdesk-for-Service-Cloud-Voice 2026-02-27T17:36:45Z https://support.talkdesk.com/hc/en-us/articles/4403986289051-Auto-Fail-Form-Option-in-QM 2026-03-05T10:46:23Z https://support.talkdesk.com/hc/es/articles/4403986289051--Auto-Fail-Form-Option-en-QM 2026-03-05T10:46:23Z https://support.talkdesk.com/hc/en-us/articles/4404037640731-Setting-up-Talkdesk-for-Service-Cloud-Voice 2026-03-20T12:46:19Z https://support.talkdesk.com/hc/es/articles/4404037640731--Configuraci%C3%B3n-de-Talkdesk-for-Service-Cloud-Voice 2026-03-20T12:46:19Z https://support.talkdesk.com/hc/en-us/articles/4404255004059-Managing-CX-Sensors 2025-10-16T15:47:06Z https://support.talkdesk.com/hc/es/articles/4404255004059-Gestionar-CX-Sensors 2025-10-16T15:47:06Z https://support.talkdesk.com/hc/en-us/articles/4404418367899-E911-Setting-up-Emergency-Information 2025-10-01T18:26:41Z https://support.talkdesk.com/hc/es/articles/4404418367899-E911-Configurar-la-Informaci%C3%B3n-de-Emergencia 2025-10-01T18:26:41Z https://support.talkdesk.com/hc/en-us/articles/4404424241947-E911-Overview-and-Enablement 2025-10-01T18:26:41Z https://support.talkdesk.com/hc/es/articles/4404424241947-E911-Visi%C3%B3n-general-y-Habilitaci%C3%B3n 2025-10-01T18:26:41Z https://support.talkdesk.com/hc/en-us/articles/4404540232219-Emergency-Calling-Services-Terms-and-Conditions 2025-10-01T18:26:41Z https://support.talkdesk.com/hc/es/articles/4404540232219-E911-T%C3%A9rminos-y-Condiciones 2025-10-01T18:26:41Z https://support.talkdesk.com/hc/en-us/articles/4404788417307-Restricting-User-Logins-to-Defined-IP-Ranges 2025-09-09T13:16:35Z https://support.talkdesk.com/hc/es/articles/4404788417307-C%C3%B3mo-Restringir-los-Inicios-de-Sesi%C3%B3n-de-los-Usuarios-a-Rangos-de-IP-Definidos 2025-09-09T13:16:35Z https://support.talkdesk.com/hc/en-us/articles/4405027623195-Random-Sampling-of-Calls-to-Evaluate-in-QM 2026-03-05T18:41:11Z https://support.talkdesk.com/hc/es/articles/4405027623195--Random-Sampling-de-Llamadas-para-Evaluarlas-en-QM 2026-03-05T18:41:11Z https://support.talkdesk.com/hc/en-us/articles/4405087529883-Autopilot-Voice-Overview 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/es/articles/4405087529883-Autopilot-Voice-Visi%C3%B3n-general 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/en-us/articles/4405143587611-Creating-and-Managing-Pivot-Tables-in-Microsoft-Excel 2025-10-14T15:45:05Z https://support.talkdesk.com/hc/es/articles/4405143587611-Creaci%C3%B3n-y-Gesti%C3%B3n-de-Pivot-Tables-en-Microsoft-Excel 2025-10-14T15:45:05Z https://support.talkdesk.com/hc/en-us/articles/4405363144859-Accessing-Autopilot 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/es/articles/4405363144859-Acceso-a-Autopilot 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/en-us/articles/4405382004251-Configurations-in-QM-Assist 2025-10-28T17:57:06Z https://support.talkdesk.com/hc/es/articles/4405382004251-Configurations-en-QM-Assist 2025-10-28T17:57:06Z https://support.talkdesk.com/hc/en-us/articles/4406043574427-Creating-a-Connection-with-Talkdesk-Connections 2026-03-12T19:04:57Z https://support.talkdesk.com/hc/es/articles/4406043574427--Creaci%C3%B3n-de-una-Connection-con-Talkdesk-Connections 2026-03-12T19:04:57Z https://support.talkdesk.com/hc/en-us/articles/4406043660955-Creating-an-Action-with-Talkdesk-Connections 2026-03-12T19:06:53Z https://support.talkdesk.com/hc/es/articles/4406043660955--Crear-una-Action-con-Talkdesk-Connections 2026-03-12T19:06:53Z https://support.talkdesk.com/hc/en-us/articles/4406043747355-Creating-an-Automation-with-Talkdesk-Connections 2026-03-12T18:37:55Z https://support.talkdesk.com/hc/es/articles/4406043747355--Creaci%C3%B3n-de-una-Automatizaci%C3%B3n-con-Talkdesk-Connections 2026-03-12T18:37:55Z https://support.talkdesk.com/hc/en-us/articles/4406172628635-Training-Intent-Detection-Models-in-Talkdesk-CXA-Operations-Center-formerly-AI-Trainer 2026-03-11T16:30:50Z https://support.talkdesk.com/hc/es/articles/4406172628635--Entrenamiento-de-modelos-de-detecci%C3%B3n-de-intent-en-Talkdesk-CXA-Operations-Center-anteriormente-AI-Trainer 2026-03-11T16:30:50Z https://support.talkdesk.com/hc/en-us/articles/4406377836315-Setting-up-and-Using-Salesforce-Quick-Campaign 2024-08-29T19:39:41Z https://support.talkdesk.com/hc/es/articles/4406377836315-Configuraci%C3%B3n-y-uso-de-Salesforce-Quick-Campaign 2024-08-29T19:39:41Z https://support.talkdesk.com/hc/en-us/articles/4406577904923-Training-Speech-to-Text-Models-in-Talkdesk-CXA-Operations-Center-formerly-AI-Trainer 2026-03-11T16:10:40Z https://support.talkdesk.com/hc/es/articles/4406577904923--Entrenamiento-de-Speech-to-Text-Models-en-Talkdesk-CXA-Operations-Center-anteriormente-AI-Trainer 2026-03-11T16:10:40Z 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https://support.talkdesk.com/hc/en-us/articles/4407169235739-Conversations-Voice-Channel-Overview 2026-02-20T14:26:10Z https://support.talkdesk.com/hc/es/articles/4407169235739--Conversations-Voice-Channel-Visi%C3%B3n-general 2026-02-20T14:26:10Z https://support.talkdesk.com/hc/en-us/articles/4407199186843-Activities 2026-03-14T06:54:09Z https://support.talkdesk.com/hc/es/articles/4407199186843--Actividades 2026-03-14T06:54:09Z https://support.talkdesk.com/hc/en-us/articles/4407200246043-Voicemails 2026-03-14T11:39:54Z https://support.talkdesk.com/hc/es/articles/4407200246043--Voicemails 2026-03-14T11:39:54Z https://support.talkdesk.com/hc/en-us/articles/4407208252699-Talkdesk-Phone-Users 2024-08-29T18:36:18Z https://support.talkdesk.com/hc/es/articles/4407208252699-Usuarios-de-Talkdesk-Phone 2024-08-29T18:36:18Z https://support.talkdesk.com/hc/en-us/articles/4407208518811-Talkdesk-Phone-Devices 2024-08-29T15:57:21Z https://support.talkdesk.com/hc/es/articles/4407208518811-Dispositivos-de-Talkdesk-Phone 2024-08-29T15:57:21Z https://support.talkdesk.com/hc/en-us/articles/4407215661851-Talkdesk-Phone-Home 2024-08-29T18:39:06Z https://support.talkdesk.com/hc/es/articles/4407215661851-Talkdesk-Phone-Home 2024-08-29T18:39:06Z https://support.talkdesk.com/hc/en-us/articles/4407216863515-Contacts 2026-03-19T17:38:41Z https://support.talkdesk.com/hc/es/articles/4407216863515--Contactos 2026-03-19T17:38:41Z https://support.talkdesk.com/hc/en-us/articles/4407257532699-Copilot-Accessing-and-Using-Knowledge 2026-03-19T16:40:52Z https://support.talkdesk.com/hc/es/articles/4407257532699-Copilot-Recomendaciones-de-Conocimiento 2026-03-19T16:40:52Z https://support.talkdesk.com/hc/en-us/articles/4407318200859-Installing-Talkdesk-Performance-Management 2026-03-12T16:51:49Z https://support.talkdesk.com/hc/es/articles/4407318200859-Instalar-Talkdesk-Performance-Management 2026-03-12T16:51:49Z https://support.talkdesk.com/hc/en-us/articles/4407628119451-Performance-Management-Overview 2024-08-29T17:25:58Z https://support.talkdesk.com/hc/es/articles/4407628119451-Performance-Management-Visi%C3%B3n-general 2024-08-29T17:25:58Z https://support.talkdesk.com/hc/en-us/articles/4407839874587-Talkdesk-Feedback-Overview 2026-01-26T17:14:33Z https://support.talkdesk.com/hc/es/articles/4407839874587-Talkdesk-Feedback-Descripci%C3%B3n-general 2026-01-26T17:14:33Z https://support.talkdesk.com/hc/en-us/articles/4408022180763--Performance-Management-FAQ 2023-12-19T19:11:29Z https://support.talkdesk.com/hc/es/articles/4408022180763-Performance-Management-Preguntas-frecuentes 2023-12-19T19:11:29Z https://support.talkdesk.com/hc/en-us/articles/4408023002651-Talkdesk-Feedback-IVR-Template-Script 2026-01-26T17:14:33Z https://support.talkdesk.com/hc/es/articles/4408023002651-Talkdesk-Feedback-Script-del-IVR-Template 2026-01-26T17:14:33Z https://support.talkdesk.com/hc/en-us/articles/4408427730587-Business-Continuity-Planning 2025-10-22T10:17:41Z https://support.talkdesk.com/hc/es/articles/4408427730587--Business-Continuity-Planning 2025-10-22T10:17:41Z https://support.talkdesk.com/hc/en-us/articles/4408616300571-Healthcare-Experience-Cloud-for-Providers-Overview 2025-01-06T15:00:33Z https://support.talkdesk.com/hc/es/articles/4408616300571-Healthcare-Experience-Cloud-for-Providers-Visi%C3%B3n-general 2025-01-06T15:00:33Z https://support.talkdesk.com/hc/en-us/articles/4408671713691-Phone-Validation-Overview 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/es/articles/4408671713691-Phone-Validation-Visi%C3%B3n-general 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/en-us/articles/4409442684699-Using-Extra-or-Custom-Fields-on-Talkdesk-Automations-for-ServiceNow 2024-12-02T10:42:39Z https://support.talkdesk.com/hc/es/articles/4409442684699-Uso-de-Extra-Fields-o-Custom-Fields-en-las-Automatizaciones-de-Talkdesk-para-ServiceNow 2024-12-02T10:42:39Z https://support.talkdesk.com/hc/en-us/articles/4409573772699-Editing-Live-Dashboards 2026-02-10T18:51:51Z https://support.talkdesk.com/hc/es/articles/4409573772699--Editar-Live-Dashboards 2026-02-10T18:51:51Z https://support.talkdesk.com/hc/en-us/articles/4409581637787-Abandon-Rate 2026-02-10T18:42:09Z https://support.talkdesk.com/hc/es/articles/4409581637787--Abandon-Rate 2026-02-10T18:42:09Z https://support.talkdesk.com/hc/en-us/articles/4409582652827-Avg-Wait-Time 2026-02-10T19:06:19Z https://support.talkdesk.com/hc/es/articles/4409582652827--Avg-Wait-Time 2026-02-10T19:06:19Z https://support.talkdesk.com/hc/en-us/articles/4409582727323-Connected-Contacts-Outbound 2026-02-10T18:13:46Z https://support.talkdesk.com/hc/es/articles/4409582727323--Connected-Contacts-Outbound 2026-02-10T18:13:46Z https://support.talkdesk.com/hc/es/articles/4409589875739-Descargar-e-Interpretar-Rate-Cards 2025-11-18T17:07:24Z https://support.talkdesk.com/hc/en-us/articles/4409591648283-Answered-Contacts 2026-02-10T16:30:06Z https://support.talkdesk.com/hc/es/articles/4409591648283--Answered-Contacts 2026-02-10T16:30:06Z https://support.talkdesk.com/hc/en-us/articles/4409592097947-Avg-Abandon-Time 2026-02-10T18:51:39Z https://support.talkdesk.com/hc/es/articles/4409592097947--Avg-Abandon-Time 2026-02-10T18:51:39Z https://support.talkdesk.com/hc/en-us/articles/4409592303643-Avg-Handle-Time-AHT 2026-02-10T17:10:18Z https://support.talkdesk.com/hc/es/articles/4409592303643--Avg-Handle-Time-AHT 2026-02-10T17:10:18Z https://support.talkdesk.com/hc/en-us/articles/4409592954651-Count-of-Agents-Logged-In 2026-03-02T12:31:09Z https://support.talkdesk.com/hc/es/articles/4409592954651--Count-of-Agents-Logged-In 2026-03-02T12:31:09Z https://support.talkdesk.com/hc/en-us/articles/4409597755931-Abandoned-Contacts 2026-02-10T18:30:18Z https://support.talkdesk.com/hc/es/articles/4409597755931--Abandoned-Contacts 2026-02-10T18:30:18Z https://support.talkdesk.com/hc/en-us/articles/4409599946651-Arrived-Contacts 2026-02-10T17:46:12Z https://support.talkdesk.com/hc/es/articles/4409599946651--Arrived-Contacts 2026-02-10T17:46:12Z https://support.talkdesk.com/hc/en-us/articles/4409602656667-Live-Contacts-Inbound 2026-02-10T18:52:37Z https://support.talkdesk.com/hc/es/articles/4409602656667--Live-Contacts-Inbound 2026-02-10T18:52:37Z https://support.talkdesk.com/hc/en-us/articles/4409606143259-Inbound-Contacts 2026-03-02T13:13:29Z https://support.talkdesk.com/hc/es/articles/4409606143259--Inbound-Contacts 2026-03-02T13:13:29Z https://support.talkdesk.com/hc/en-us/articles/4409606243867-Live-Agents-List 2025-12-15T09:56:38Z https://support.talkdesk.com/hc/es/articles/4409606243867-Live-Agents-List 2025-12-15T09:56:38Z https://support.talkdesk.com/hc/en-us/articles/4409656573083-Live-Contacts-in-Progress-Inbound 2026-02-10T19:09:31Z https://support.talkdesk.com/hc/es/articles/4409656573083--Live-Contacts-in-Progress-Inbound 2026-02-10T19:09:31Z https://support.talkdesk.com/hc/en-us/articles/4409656687771-Live-Contacts-in-Progress-Outbound 2026-03-02T13:42:01Z https://support.talkdesk.com/hc/es/articles/4409656687771--Live-Contacts-in-Progress-Outbound 2026-03-02T13:42:01Z https://support.talkdesk.com/hc/en-us/articles/4409665251611-Live-Contacts-in-Queue 2026-03-17T12:19:50Z https://support.talkdesk.com/hc/es/articles/4409665251611--Live-Contacts-in-Queue 2026-03-17T12:19:50Z https://support.talkdesk.com/hc/en-us/articles/4409665262875-Live-Contacts-List 2026-02-10T17:20:02Z https://support.talkdesk.com/hc/es/articles/4409665262875--Live-Contacts-List 2026-02-10T17:20:02Z https://support.talkdesk.com/hc/en-us/articles/4409666447259-Performance-Management-Best-Practices 2023-07-11T12:41:44Z https://support.talkdesk.com/hc/es/articles/4409666447259-Performance-Management-Mejores-Pr%C3%A1cticas 2023-07-11T12:41:44Z https://support.talkdesk.com/hc/en-us/articles/4409669298587-Longest-Wait-Time 2026-03-17T12:23:00Z https://support.talkdesk.com/hc/es/articles/4409669298587--Longest-Wait-Time 2026-03-17T12:23:00Z https://support.talkdesk.com/hc/en-us/articles/4409669466779-Missed-Contacts 2026-02-10T17:59:28Z https://support.talkdesk.com/hc/es/articles/4409669466779--Missed-Contacts 2026-02-10T17:59:28Z https://support.talkdesk.com/hc/en-us/articles/4409682881179-Live-Contacts-Outbound 2026-03-02T12:10:20Z https://support.talkdesk.com/hc/es/articles/4409682881179--Live-Contacts-Outbound 2026-03-02T12:10:20Z https://support.talkdesk.com/hc/en-us/articles/4409683488155-Not-Connected-Contacts-Outbound 2026-02-10T18:14:53Z https://support.talkdesk.com/hc/es/articles/4409683488155--Not-Connected-Contacts-Outbound 2026-02-10T18:14:53Z https://support.talkdesk.com/hc/en-us/articles/4409690658459-Outbound-Contacts 2026-03-02T13:04:48Z https://support.talkdesk.com/hc/es/articles/4409690658459--Outbound-Contacts 2026-03-02T13:04:48Z https://support.talkdesk.com/hc/en-us/articles/4409690831259-Service-Level 2026-02-10T18:38:57Z https://support.talkdesk.com/hc/es/articles/4409690831259--Service-Level 2026-02-10T18:38:57Z https://support.talkdesk.com/hc/en-us/articles/4409867738011-Activating-the-Zingtree-Integration 2024-08-29T15:57:22Z https://support.talkdesk.com/hc/es/articles/4409867738011-Activaci%C3%B3n-de-la-Integraci%C3%B3n-con-Zingtree 2024-08-29T15:57:22Z https://support.talkdesk.com/hc/en-us/articles/4409867740699-Automating-tasks-in-Zingtree-Integration 2024-08-29T12:44:17Z https://support.talkdesk.com/hc/es/articles/4409867740699-Automating-tasks-en-la-Integraci%C3%B3n-con-Zingtree 2024-08-29T12:44:17Z https://support.talkdesk.com/hc/en-us/articles/4409886162459-Healthcare-Use-Case-Retrieving-Patient-Medical-Records-and-Syncing-with-Talkdesk 2024-08-29T16:57:34Z https://support.talkdesk.com/hc/es/articles/4409886162459-Healthcare-Use-Case-Recuperaci%C3%B3n-de-Historiales-Cl%C3%ADnicos-de-Pacientes-y-Sincronizaci%C3%B3n-con-Talkdesk 2024-08-29T16:57:34Z https://support.talkdesk.com/hc/en-us/articles/4410387380763-Sharing-Talkdesk-Live-Dashboards 2025-06-24T14:51:31Z https://support.talkdesk.com/hc/es/articles/4410387380763-Compartir-Talkdesk-Live-Dashboards 2025-06-24T14:51:31Z https://support.talkdesk.com/hc/en-us/articles/4410629791387-Sharing-Custom-Reports-and-Dashboards-in-Talkdesk-Explore 2026-03-05T18:41:51Z https://support.talkdesk.com/hc/es/articles/4410629791387--Compartir-Custom-Reports-y-Dashboards-en-Talkdesk-Explore 2026-03-05T18:41:51Z https://support.talkdesk.com/hc/en-us/articles/4410654687899-Providers-Workspace-Overview 2026-01-15T17:25:39Z https://support.talkdesk.com/hc/es/articles/4410654687899-Uso-de-Healthcare-Provider-Workspace 2026-01-15T17:25:39Z https://support.talkdesk.com/hc/en-us/articles/4410654809883-Patient-360-App-Management 2024-08-29T16:50:49Z https://support.talkdesk.com/hc/es/articles/4410654809883-Healthcare-Provider-Workspace-Visi%C3%B3n-general 2024-08-29T16:50:49Z https://support.talkdesk.com/hc/en-us/articles/4410654872219-Epic-Integration-Overview 2024-02-06T15:23:34Z https://support.talkdesk.com/hc/es/articles/4410654872219-Integraci%C3%B3n-con-Epic-Visi%C3%B3n-general 2024-02-06T15:23:34Z https://support.talkdesk.com/hc/en-us/articles/4410657944219-Healthcare-Studio-Component-Send-SMS 2024-08-29T15:26:26Z https://support.talkdesk.com/hc/es/articles/4410657944219-Healthcare-Studio-Component-Env%C3%ADo-de-SMS 2024-08-29T15:26:26Z https://support.talkdesk.com/hc/en-us/articles/4410742762267-Talkdesk-Digital-Engagement-SMS-Channel-for-Agents 2025-04-30T09:40:16Z https://support.talkdesk.com/hc/es/articles/4410742762267-Talkdesk-Digital-Engagement-SMS-Channel-para-Agentes 2025-04-30T09:40:16Z https://support.talkdesk.com/hc/en-us/articles/4411041346459-Talkdesk-Feedback-Setting-up-an-IVR-Survey 2026-01-26T17:14:33Z https://support.talkdesk.com/hc/es/articles/4411041346459-Talkdesk-Feedback-Configuraci%C3%B3n-de-una-IVR-Survey 2026-01-26T17:14:33Z https://support.talkdesk.com/hc/en-us/articles/4411446198043-Healthcare-Studio-Component-Send-SMS-Notification-with-Reply 2024-08-29T18:36:19Z https://support.talkdesk.com/hc/es/articles/4411446198043-Healthcare-Studio-Component-Env%C3%ADo-de-Notificaciones-SMS-con-Respuesta 2024-08-29T18:36:19Z https://support.talkdesk.com/hc/en-us/articles/4411552638619-Autopilot-Digital-Overview 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/es/articles/4411552638619-Autopilot-Digital-Descripci%C3%B3n-general 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/en-us/articles/4412207997339-How-to-use-Salesforce-Dialer-Lists 2026-03-14T17:32:17Z https://support.talkdesk.com/hc/es/articles/4412207997339--C%C3%B3mo-Utilizar-Salesforce-Dialer-Lists 2026-03-14T17:32:17Z https://support.talkdesk.com/hc/en-us/articles/4412208389403-Syncing-Dialer-List-Records-between-Salesforce-and-Talkdesk 2024-08-29T19:18:23Z https://support.talkdesk.com/hc/es/articles/4412208389403-Sincronizaci%C3%B3n-de-los-registros-de-la-lista-de-marcadores-entre-Salesforce-y-Talkdesk 2024-08-29T19:18:23Z https://support.talkdesk.com/hc/en-us/articles/4412546435483--Storage-and-Retention-Multi-Storage 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/4412546435483--Storage-and-Retention-Multi-Storage 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/4412814774683-Financial-Services-Experience-Cloud-for-Banking-Overview 2025-06-12T16:38:17Z https://support.talkdesk.com/hc/es/articles/4412814774683-Financial-Services-Experience-Cloud-for-Banking-Visi%C3%B3n-general 2025-06-12T16:38:17Z https://support.talkdesk.com/hc/en-us/articles/4412965304603-Using-Relate-To-in-Talkdesk-ServiceNow-Connector-Conversations 2025-07-08T08:08:09Z https://support.talkdesk.com/hc/es/articles/4412965304603-Uso-de-Relate-To-en-Talkdesk-ServiceNow-Connector-Conversaciones 2025-07-08T08:08:09Z https://support.talkdesk.com/hc/en-us/articles/4412965808155-Using-Relate-To-in-Talkdesk-Zendesk-Connector-Conversations 2026-02-27T10:32:54Z https://support.talkdesk.com/hc/es/articles/4412965808155-Uso-de-Relate-To-en-Talkdesk-Zendesk-Connector-Conversations 2026-02-27T10:32:54Z https://support.talkdesk.com/hc/en-us/articles/4412966131995-Using-Talkdesk-for-Salesforce-Relate-to-in-Conversations 2026-03-14T16:09:54Z https://support.talkdesk.com/hc/es/articles/4412966131995--Utilizar-Talkdesk-for-Salesforce-Relate-to-en-Conversations 2026-03-14T16:09:54Z https://support.talkdesk.com/hc/en-us/articles/4413006498843-Using-Banking-Workspace 2026-02-10T15:55:58Z https://support.talkdesk.com/hc/es/articles/4413006498843-Uso-de-Banking-Workspace 2026-02-10T15:55:58Z https://support.talkdesk.com/hc/en-us/articles/4413116984475-Calibrations-in-QM 2026-03-05T16:02:50Z https://support.talkdesk.com/hc/es/articles/4413116984475--Calibrations-en-QM 2026-03-05T16:02:50Z https://support.talkdesk.com/hc/en-us/articles/4413494302107-Banking-Connector 2025-06-12T16:38:17Z https://support.talkdesk.com/hc/es/articles/4413494302107-Banking-Connector 2025-06-12T16:38:17Z https://support.talkdesk.com/hc/en-us/articles/4413503365147-Payments-and-Collections-Reminders 2025-06-12T16:38:17Z https://support.talkdesk.com/hc/es/articles/4413503365147-Alertas-de-Payments-y-Collections 2025-06-12T16:38:17Z https://support.talkdesk.com/hc/en-us/articles/4413507046171-Configuring-Banking-Workspace 2025-06-12T16:38:17Z https://support.talkdesk.com/hc/es/articles/4413507046171-Banking-Workspace-Visi%C3%B3n-general 2025-06-12T16:38:17Z https://support.talkdesk.com/hc/en-us/articles/4414430313499-Using-Zoom-Connector 2026-03-15T02:40:27Z https://support.talkdesk.com/hc/es/articles/4414430313499--C%C3%B3mo-utilizar-Zoom-Connector 2026-03-15T02:40:27Z https://support.talkdesk.com/hc/en-us/articles/4416409279643--Archive-Product-Notice-SMS-A2P-Registration-Action-Required 2025-01-14T17:19:20Z https://support.talkdesk.com/hc/es/articles/4416409279643-Anuncio-de-Producto-Registro-SMS-A2P-Acci%C3%B3n-Requerida 2025-01-14T17:19:20Z https://support.talkdesk.com/hc/en-us/articles/4416498835483-Talkdesk-Digital-Engagement-Email-Channel-for-Agents 2025-04-30T09:40:16Z https://support.talkdesk.com/hc/es/articles/4416498835483-Talkdesk-Digital-Engagement-Email-Channel-para-Agentes 2025-04-30T09:40:16Z https://support.talkdesk.com/hc/en-us/articles/4416782978715-Talkdesk-Digital-Engagement-Chat-Channel-for-Agents 2025-11-26T14:54:26Z https://support.talkdesk.com/hc/es/articles/4416782978715--Talkdesk-Digital-Engagement-Canales-de-Chat-para-Agentes 2025-11-26T14:54:26Z https://support.talkdesk.com/hc/en-us/articles/4416787592731-Talkdesk-Digital-Engagement-FAQ 2026-02-10T18:48:50Z https://support.talkdesk.com/hc/es/articles/4416787592731-Talkdesk-Digital-Engagement-Preguntas-frecuentes 2026-02-10T18:48:50Z https://support.talkdesk.com/hc/en-us/articles/4416933732251-Talkdesk-Digital-Engagement-Email-Channel-for-Administrators 2026-03-04T20:53:49Z https://support.talkdesk.com/hc/es/articles/4416933732251-Talkdesk-Digital-Engagement-Email-Channel-para-Administradores 2026-03-04T20:53:49Z https://support.talkdesk.com/hc/en-us/articles/4417475643547-Measure-Dictionary-for-Performance-Management 2024-08-29T15:26:26Z https://support.talkdesk.com/hc/es/articles/4417475643547-Measure-Dictionary-for-Performance-Management 2024-08-29T15:26:26Z https://support.talkdesk.com/hc/en-us/articles/4417729464731-Talkdesk-Digital-Engagement-Chat-Channel-for-Administrators 2026-03-04T17:58:24Z https://support.talkdesk.com/hc/es/articles/4417729464731--Talkdesk-Digital-Engagement-Canal-de-Chat-para-Administradores 2026-03-04T17:58:24Z https://support.talkdesk.com/hc/en-us/articles/4418031478299-Talkdesk-Digital-Engagement-Chat-Widget-for-Administrators 2025-04-30T09:40:16Z https://support.talkdesk.com/hc/es/articles/4418031478299-Talkdesk-Digital-Engagement-Chat-Widget-para-Administradores 2025-04-30T09:40:16Z https://support.talkdesk.com/hc/en-us/articles/4418863655707-Adding-a-Form-Custom-Header 2026-03-05T12:54:07Z https://support.talkdesk.com/hc/es/articles/4418863655707--C%C3%B3mo-a%C3%B1adir-un-Form-Custom-Header 2026-03-05T12:54:07Z https://support.talkdesk.com/hc/en-us/articles/4422589532827-Talkdesk-AppConnect-Customer-Technical-and-Product-Support 2026-03-14T22:33:53Z 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https://support.talkdesk.com/hc/es/articles/4453692379163-Talkdesk-Digital-Engagement-Visi%C3%B3n-general 2026-01-19T16:31:41Z https://support.talkdesk.com/hc/en-us/articles/4530943436187-Autopilot-Session-Monitor 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/es/articles/4530943436187-Autopilot-Session-Monitor 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/en-us/articles/4531723989147-Explore-Layout-Update 2026-03-05T19:16:15Z https://support.talkdesk.com/hc/es/articles/4531723989147--Actualizaci%C3%B3n-del-dise%C3%B1o-de-Talkdesk-Explore 2026-03-05T19:16:15Z https://support.talkdesk.com/hc/en-us/articles/4555692432027-Explore-New-Landing-Page-Overview 2026-03-05T19:52:13Z https://support.talkdesk.com/hc/es/articles/4555692432027--Descripci%C3%B3n-general-de-la-nueva-p%C3%A1gina-de-aterrizaje-de-Explore 2026-03-05T19:52:13Z https://support.talkdesk.com/hc/en-us/articles/4555922305051-Explore-Duplicating-Custom-Reports-and-Dashboards 2026-02-09T13:56:59Z https://support.talkdesk.com/hc/es/articles/4555922305051--Explorar-Duplicar-Custom-Reports-y-Dashboards 2026-02-09T13:56:59Z https://support.talkdesk.com/hc/en-us/articles/4577355238171-Identity-Tab-in-Conversations-App-Overview 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/es/articles/4577355238171-Pesta%C3%B1a-de-Identity-en-Conversations-App-Visi%C3%B3n-General 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/en-us/articles/4687500302875-Using-Advanced-Search-with-Interaction-Analytics 2025-04-21T16:49:39Z https://support.talkdesk.com/hc/es/articles/4687500302875-Uso-de-Advanced-Search-con-Interaction-Analytics 2025-04-21T16:49:39Z https://support.talkdesk.com/hc/en-us/articles/4688770966171-Reporting-in-Talkdesk-Dialer-for-Salesforce-Campaigns 2026-03-15T04:29:00Z https://support.talkdesk.com/hc/es/articles/4688770966171--Informes-en-las-Talkdesk-Dialer-for-Salesforce-Campaigns 2026-03-15T04:29:00Z https://support.talkdesk.com/hc/en-us/articles/4890860189467-Knowledge-Management-Using-Cards 2026-03-19T17:13:53Z https://support.talkdesk.com/hc/es/articles/4890860189467-Uso-de-Cards 2026-03-19T17:13:53Z https://support.talkdesk.com/hc/en-us/articles/4893343995291-Knowledge-Management-Cards-FAQ 2026-03-11T15:53:18Z https://support.talkdesk.com/hc/es/articles/4893343995291-Knowledge-Management-Cards-Preguntas-frecuentes 2026-03-11T15:53:18Z https://support.talkdesk.com/hc/en-us/articles/4989092219035-Interpreting-Cost-Reports 2024-08-29T16:57:35Z https://support.talkdesk.com/hc/es/articles/4989092219035-Interpretar-Cost-Reports 2024-08-29T16:57:35Z https://support.talkdesk.com/hc/en-us/articles/5066415559323-Branching-Form-Option-in-QM 2024-08-29T19:39:41Z https://support.talkdesk.com/hc/es/articles/5066415559323-Opci%C3%B3n-Branching-Form-en-QM 2024-08-29T19:39:41Z https://support.talkdesk.com/hc/en-us/articles/5214052820379-Understanding-Case-Fields-and-Field-Formats 2024-08-29T18:39:06Z https://support.talkdesk.com/hc/es/articles/5214052820379-Comprender-Case-Fields-y-Field-Formats 2024-08-29T18:39:06Z https://support.talkdesk.com/hc/en-us/articles/5216045790491-Creating-and-Managing-Case-Forms 2024-08-29T18:39:07Z https://support.talkdesk.com/hc/es/articles/5216045790491-Crear-y-Gestionar-Case-Forms 2024-08-29T18:39:07Z https://support.talkdesk.com/hc/en-us/articles/5216244824219-Service-Level-Agreement-Overview 2023-11-24T16:31:37Z https://support.talkdesk.com/hc/es/articles/5216244824219-Service-Level-Agreement-Visi%C3%B3n-general 2023-11-24T16:31:37Z https://support.talkdesk.com/hc/en-us/articles/5216408275227-Creating-and-Managing-Service-Level-Agreement-Policies 2024-08-29T19:18:27Z https://support.talkdesk.com/hc/es/articles/5216408275227-Crear-y-Gestionar-Pol%C3%ADticas-de-Service-Level-Agreement 2024-08-29T19:18:27Z https://support.talkdesk.com/hc/en-us/articles/5239807201563-Understanding-Conditions-and-Targets-in-Service-Level-Agreements 2024-12-09T11:43:43Z https://support.talkdesk.com/hc/es/articles/5239807201563-Comprender-las-Conditions-y-los-Targets-de-los-Service-Level-Agreements 2024-12-09T11:43:43Z https://support.talkdesk.com/hc/en-us/articles/5240807907867-Creating-and-Managing-Custom-Fields 2024-08-29T17:35:02Z https://support.talkdesk.com/hc/es/articles/5240807907867-Crear-y-Gestionar-Custom-Fields 2024-08-29T17:35:02Z https://support.talkdesk.com/hc/en-us/articles/5241045451419-Searching-for-Cases 2024-08-29T16:57:36Z https://support.talkdesk.com/hc/es/articles/5241045451419-B%C3%BAsqueda-por-Cases 2024-08-29T16:57:36Z https://support.talkdesk.com/hc/en-us/articles/5241245491227-Using-and-Managing-Case-Views 2024-08-29T19:18:27Z https://support.talkdesk.com/hc/es/articles/5241245491227-Utilizar-y-Gestionar-las-Case-Views 2024-08-29T19:18:27Z https://support.talkdesk.com/hc/en-us/articles/5241446054299-Viewing-Case-Fields 2024-08-29T16:48:29Z https://support.talkdesk.com/hc/es/articles/5241446054299-Visualizar-los-Case-Fields 2024-08-29T16:48:29Z https://support.talkdesk.com/hc/en-us/articles/5291916794779-Configuring-Talkdesk-Cases 2026-03-15T02:19:55Z https://support.talkdesk.com/hc/es/articles/5291916794779--Configuraci%C3%B3n-de-Talkdesk-Cases 2026-03-15T02:19:55Z https://support.talkdesk.com/hc/en-us/articles/5292170124571-Time-based-Automation-Overview 2024-08-29T19:18:27Z https://support.talkdesk.com/hc/es/articles/5292170124571-Time-based-Automation-Visi%C3%B3n-general 2024-08-29T19:18:27Z https://support.talkdesk.com/hc/en-us/articles/5292312614811-Merging-Cases 2024-08-29T19:42:19Z https://support.talkdesk.com/hc/es/articles/5292312614811-Fusi%C3%B3n-de-Casos 2024-08-29T19:42:19Z https://support.talkdesk.com/hc/en-us/articles/5292574235803-Handling-Cases-in-Talkdesk-Cases 2024-10-09T16:05:17Z https://support.talkdesk.com/hc/es/articles/5292574235803-Gestionar-Casos-en-Talkdesk-Cases 2024-10-09T16:05:17Z https://support.talkdesk.com/hc/en-us/articles/5293628517275-Popping-a-Case 2024-03-12T17:18:46Z https://support.talkdesk.com/hc/es/articles/5293628517275-Abrir-un-Caso 2024-03-12T17:18:46Z https://support.talkdesk.com/hc/en-us/articles/5293633138587-Using-and-Viewing-Tags 2024-08-29T17:35:02Z https://support.talkdesk.com/hc/es/articles/5293633138587-Utilizar-y-Visualizar-Tags 2024-08-29T17:35:02Z https://support.talkdesk.com/hc/en-us/articles/5293892861723-Case-SLA-Dashboard 2026-03-14T21:19:38Z https://support.talkdesk.com/hc/es/articles/5293892861723--Case-SLA-Dashboard 2026-03-14T21:19:38Z https://support.talkdesk.com/hc/en-us/articles/5293912231067-Creating-and-Managing-Time-based-Automations 2024-08-29T15:26:27Z https://support.talkdesk.com/hc/es/articles/5293912231067-Crear-y-Gestionar-Time-based-Automations 2024-08-29T15:26:27Z https://support.talkdesk.com/hc/en-us/articles/5315647765275-Manually-Creating-a-Case 2024-08-29T12:44:19Z https://support.talkdesk.com/hc/es/articles/5315647765275-Creaci%C3%B3n-Manual-de-un-Caso 2024-08-29T12:44:19Z https://support.talkdesk.com/hc/en-us/articles/5342127388315-Deleting-and-Restoring-Cases 2024-08-29T17:20:37Z https://support.talkdesk.com/hc/es/articles/5342127388315-Eliminar-y-restaurar-casos 2024-08-29T17:20:37Z https://support.talkdesk.com/hc/en-us/articles/5342281555739-Case-Dashboard 2026-03-14T15:59:27Z https://support.talkdesk.com/hc/es/articles/5342281555739--Case-Dashboard 2026-03-14T15:59:27Z https://support.talkdesk.com/hc/en-us/articles/5342444565787-Using-Multiple-Tabs-to-Manage-Cases 2024-08-29T19:18:28Z https://support.talkdesk.com/hc/es/articles/5342444565787-Uso-de-Multiple-Tabs-para-Gestionar-Casos 2024-08-29T19:18:28Z https://support.talkdesk.com/hc/en-us/articles/5342557194139-Understanding-How-Field-Changes-Impact-Existing-Cases 2023-11-24T16:31:37Z https://support.talkdesk.com/hc/es/articles/5342557194139-Comprender-C%C3%B3mo-Afectan-los-Cambios-de-Campo-a-los-Casos-Existentes 2023-11-24T16:31:37Z https://support.talkdesk.com/hc/en-us/articles/5345159656219-Release-Notes-Talkdesk-Cases 2026-04-02T14:13:47Z https://support.talkdesk.com/hc/en-us/articles/5346045641627-Talkdesk-Cases-Overview 2026-03-14T15:51:49Z https://support.talkdesk.com/hc/es/articles/5346045641627--Resumen-de-Talkdesk-Cases 2026-03-14T15:51:49Z https://support.talkdesk.com/hc/en-us/articles/5355058044955-Phone-Numbers-Regulations-Supported-Use-Cases-in-India 2025-10-02T10:10:55Z https://support.talkdesk.com/hc/es/articles/5355058044955-Normativas-sobre-N%C3%BAmeros-de-Tel%C3%A9fono-Casos-de-Uso-Compatibles-en-India 2025-10-02T10:10:55Z https://support.talkdesk.com/hc/en-us/articles/5364975510171-Relating-a-Call-to-an-Existing-Case 2024-08-29T19:39:41Z https://support.talkdesk.com/hc/es/articles/5364975510171-Relacionar-una-Llamada-con-un-Caso-Existente 2024-08-29T19:39:41Z https://support.talkdesk.com/hc/en-us/articles/5365648295195-Understanding-Conditions-and-Actions-in-Time-based-Automations 2024-09-23T10:58:21Z https://support.talkdesk.com/hc/es/articles/5365648295195-Comprender-las-condiciones-y-las-acciones-en-Time-based-Automations 2024-09-23T10:58:21Z https://support.talkdesk.com/hc/en-us/articles/5441623653915-Understanding-Utterance-and-Speaker-Verification-in-Voice-Biometrics 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/es/articles/5441623653915-Explicaci%C3%B3n-de-Utterances-y-Speaker-Verification-en-Voice-Biometrics 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/en-us/articles/5441656429979-Knowledge-Management-Knowledge-Search-in-Copilot 2024-11-14T15:13:31Z https://support.talkdesk.com/hc/es/articles/5441656429979-Knowledge-Management-Knowledge-Search-en-Copilot 2024-11-14T15:13:31Z https://support.talkdesk.com/hc/en-us/articles/5461347282075-Using-Identity-Voice-Biometrics-Opt-In-API 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/es/articles/5461347282075-Utilizar-Identity-Voice-Biometrics-Opt-In-API 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/en-us/articles/5662856472603-Using-CX-Sensors-Notifications-via-Talkdesk-Integration 2026-01-23T14:34:12Z https://support.talkdesk.com/hc/es/articles/5662856472603-Utilizar-CX-Sensors-Notifications-via-Talkdesk-Integration 2026-01-23T14:34:12Z https://support.talkdesk.com/hc/en-us/articles/5669578007579-Talkdesk-Digital-Engagement-SMS-Channel-for-Administrators 2025-06-03T17:16:19Z https://support.talkdesk.com/hc/es/articles/5669578007579-Talkdesk-Digital-Engagement-Canal-SMS-para-Administradores 2025-06-03T17:16:19Z https://support.talkdesk.com/hc/en-us/articles/5843227815451-Setting-Custom-Labels-in-a-Campaign 2024-08-29T16:50:50Z https://support.talkdesk.com/hc/es/articles/5843227815451-Configurar-Custom-Labels-en-una-Campa%C3%B1a 2024-08-29T16:50:50Z https://support.talkdesk.com/hc/en-us/articles/5862459555995-Live-Monitoring-Overview 2026-02-10T15:47:39Z https://support.talkdesk.com/hc/es/articles/5862459555995--Live-Monitoring-Resumen 2026-02-10T15:47:39Z https://support.talkdesk.com/hc/en-us/articles/5909381112091--You-ve-entered-Degraded-Mode-some-features-may-not-work-as-expected 2024-08-29T15:26:27Z https://support.talkdesk.com/hc/es/articles/5909381112091--You-ve-entered-Degraded-Mode-some-features-may-not-work-as-expected 2024-08-29T15:26:27Z https://support.talkdesk.com/hc/en-us/articles/6058058173211-Preparing-for-the-New-Home-Experience 2024-08-29T19:39:43Z https://support.talkdesk.com/hc/es/articles/6058058173211-Preparaci%C3%B3n-para-la-Nueva-Experiencia-de-Home 2024-08-29T19:39:43Z https://support.talkdesk.com/hc/en-us/articles/6216737453467-Talkdesk-CX-Sensors-Overview 2025-05-08T15:01:26Z https://support.talkdesk.com/hc/es/articles/6216737453467-Talkdesk-CX-Sensors-Visi%C3%B3n-general 2025-05-08T15:01:26Z https://support.talkdesk.com/hc/en-us/articles/6220628903707-Talkdesk-Activities-with-Contacts-Data-Model-in-Talkdesk-for-Salesforce 2026-03-14T17:51:28Z https://support.talkdesk.com/hc/es/articles/6220628903707--Talkdesk-Activities-con-New-Data-Model-en-Talkdesk-for-Salesforce 2026-03-14T17:51:28Z https://support.talkdesk.com/hc/en-us/articles/6220796894363-Viewing-Digital-Channel-Engagement-interactions-in-Talkdesk-Activities 2026-03-14T23:33:19Z https://support.talkdesk.com/hc/es/articles/6220796894363--Visualizaci%C3%B3n-de-las-interacciones-de-Digital-Channel-Engagement-en-Talkdesk-Activities 2026-03-14T23:33:19Z https://support.talkdesk.com/hc/en-us/articles/6220958691483-Using-Talkdesk-Dialer-for-Salesforce-with-Custom-Objects 2024-08-29T18:39:07Z https://support.talkdesk.com/hc/es/articles/6220958691483-Uso-de-Talkdesk-Dialer-for-Salesforce-con-objetos-personalizados 2024-08-29T18:39:07Z https://support.talkdesk.com/hc/en-us/articles/6222010324379-Using-the-After-Conversation-Work-Component 2026-03-04T17:51:43Z https://support.talkdesk.com/hc/es/articles/6222010324379-Uso-del-Componente-After-Conversation-Work 2026-03-04T17:51:43Z https://support.talkdesk.com/hc/en-us/articles/6222305465755-Pause-Resume-Recordings-and-Transcriptions-in-T4SCV 2026-02-27T17:36:45Z https://support.talkdesk.com/hc/es/articles/6222305465755-Pausar-Reanudar-Recordings-y-Transcriptions-en-T4SCV 2026-02-27T17:36:45Z https://support.talkdesk.com/hc/en-us/articles/6427103909787-Configurations-in-QM 2026-03-05T19:50:17Z https://support.talkdesk.com/hc/es/articles/6427103909787--Configuraciones-en-QM 2026-03-05T19:50:17Z https://support.talkdesk.com/hc/en-us/articles/6600045648283-Talkdesk-Activities-in-Dynamics-365 2025-07-18T15:11:56Z https://support.talkdesk.com/hc/es/articles/6600045648283-Talkdesk-Activities-en-Dynamics-365 2025-07-18T15:11:56Z https://support.talkdesk.com/hc/en-us/articles/6621569836443--Your-user-has-Conversations-installed 2024-08-29T19:39:43Z https://support.talkdesk.com/hc/es/articles/6621569836443--Your-user-has-Conversations-installed 2024-08-29T19:39:43Z https://support.talkdesk.com/hc/en-us/articles/6628805817115-Upgrading-to-Talkdesk-Workspace-FAQ 2026-03-14T11:51:37Z https://support.talkdesk.com/hc/es/articles/6628805817115--Actualizaci%C3%B3n-a-Talkdesk-Workspace-preguntas-frecuentes 2026-03-14T11:51:37Z https://support.talkdesk.com/hc/en-us/articles/6688229160603-Talkdesk-Digital-Engagement-Studio-Configuration-for-Administrators 2025-08-21T16:05:54Z https://support.talkdesk.com/hc/es/articles/6688229160603-Talkdesk-Digital-Engagement-Configuraci%C3%B3n-de-Studio-para-Administradores 2025-08-21T16:05:54Z https://support.talkdesk.com/hc/en-us/articles/6810476167963-Spoofing-Detection-Overview 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/es/articles/6810476167963-Spoofing-Detection-Descripci%C3%B3n-general 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/en-us/articles/6926009180699-Adding-and-Removing-Members-from-Dialer-Lists-Dynamically 2026-03-15T12:40:45Z https://support.talkdesk.com/hc/es/articles/6926009180699--A%C3%B1adir-y-eliminar-miembros-de-las-Dialer-Lists-de-forma-din%C3%A1mica 2026-03-15T12:40:45Z https://support.talkdesk.com/hc/en-us/articles/6950693003291-Managing-Reporting-for-Call-Waiting 2025-06-24T14:51:31Z https://support.talkdesk.com/hc/es/articles/6950693003291-Gesti%C3%B3n-de-Informes-para-Call-Waiting 2025-06-24T14:51:31Z https://support.talkdesk.com/hc/en-us/articles/7010633522075-Understanding-Conditions-and-Actions-in-Event-based-Automations 2026-03-19T17:33:06Z 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https://support.talkdesk.com/hc/en-us/articles/7142190167707--Storage-and-Retention-Setting-up-a-Custom-AWS-S3-Storage 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/7142190167707--Storage-and-Retention-Configurar-un-Custom-AWS-S3-Storage 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/7174777518875-Configuring-Phone-Validation-in-Studio 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/es/articles/7174777518875-Configurar-Phone-Validation-en-Studio 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/en-us/articles/7255045143451-Talkdesk-CXA-Operations-Center-formerly-AI-Trainer-FAQ-Overview 2026-03-11T15:49:14Z https://support.talkdesk.com/hc/es/articles/7255045143451--Preguntas-frecuentes-de-Talkdesk-Operations-Center-anteriormente-AI-Trainer-Resumen 2026-03-11T15:49:14Z https://support.talkdesk.com/hc/en-us/articles/7257077406875-Toggling-Agents-Between-Talkdesk-for-Service-Cloud-Voice-and-Talkdesk-for-Salesforce 2026-02-27T17:36:45Z https://support.talkdesk.com/hc/es/articles/7257077406875--Altenar-Agentes-Entre-Talkdesk-for-Service-Cloud-Voice-y-Talkdesk-for-Salesforce 2026-02-27T17:36:45Z https://support.talkdesk.com/hc/en-us/articles/7328431188891-How-to-Reduce-the-Likelihood-of-Outbound-Calls-Being-Flagged-as-SPAM 2025-10-01T18:26:41Z https://support.talkdesk.com/hc/es/articles/7328431188891-C%C3%B3mo-Reducir-la-Probabilidad-de-que-las-Llamadas-Salientes-Sean-Marcadas-como-SPAM 2025-10-01T18:26:41Z https://support.talkdesk.com/hc/en-us/articles/7411707908635-Talkdesk-Studio-Text-to-Speech-Powered-by-Amazon-Polly 2026-01-28T17:12:23Z https://support.talkdesk.com/hc/es/articles/7411707908635--Talkdesk-Studio-Texto-a-voz-impulsado-por-Amazon-Polly 2026-01-28T17:12:23Z https://support.talkdesk.com/hc/en-us/articles/7414578274843-HubSpot-Connector-Activation 2026-03-24T15:35:24Z https://support.talkdesk.com/hc/es/articles/7414578274843--Activaci%C3%B3n-del-Conector-de-HubSpot 2026-03-24T15:35:24Z https://support.talkdesk.com/hc/en-us/articles/7414968149275-Talkdesk-HubSpot-Connector-Interaction-Logging-and-Task-Automation 2026-03-12T18:52:40Z https://support.talkdesk.com/hc/es/articles/7414968149275--Talkdesk-Hubspot-Connector-Registro-de-Interacciones-y-Automatizaci%C3%B3n-de-Tareas 2026-03-12T18:52:40Z https://support.talkdesk.com/hc/en-us/articles/7466066180635-Explore-API-Calls-Report-Overview 2026-01-14T20:03:17Z https://support.talkdesk.com/hc/es/articles/7466066180635--Informe-de-llamadas-Explore-API-descripci%C3%B3n-general 2026-01-14T20:03:17Z https://support.talkdesk.com/hc/en-us/articles/7669875789339-Talkdesk-Builder-Integrations-Overview 2026-03-12T19:31:44Z https://support.talkdesk.com/hc/es/articles/7669875789339--Integraciones-de-Talkdesk-Builder-Descripci%C3%B3n-general 2026-03-12T19:31:44Z https://support.talkdesk.com/hc/en-us/articles/7670620450075-Talkdesk-Admin-Overview 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/7670620450075-Talkdesk-Admin-Visi%C3%B3n-general 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/7865499246491-Talkdesk-Feedback-Setting-up-an-SMS-Survey 2026-01-26T17:14:33Z https://support.talkdesk.com/hc/es/articles/7865499246491-Talkdesk-Feedback-Configuraci%C3%B3n-de-una-SMS-Survey 2026-01-26T17:14:33Z https://support.talkdesk.com/hc/en-us/articles/7866992255515-Talkdesk-Feedback-Live-Feedback-Stream 2026-01-30T18:38:01Z https://support.talkdesk.com/hc/es/articles/7866992255515--Talkdesk-Feedback-Live-Feedback-Stream 2026-01-30T18:38:01Z https://support.talkdesk.com/hc/en-us/articles/8036397552027-Talkdesk-Digital-Engagement-Cross-Channel-Features-for-Administrators 2025-11-13T16:39:04Z https://support.talkdesk.com/hc/es/articles/8036397552027-Talkdesk-Digital-Engagement-Cross-Channel-Features-for-Administrators 2025-11-13T16:39:04Z https://support.talkdesk.com/hc/en-us/articles/8040747099419-Network-Setup-Quality-of-Service-QoS-Ports 2025-09-09T13:16:35Z https://support.talkdesk.com/hc/es/articles/8040747099419-Configuraci%C3%B3n-de-Red-Quality-of-Service-QoS-y-Puertos 2025-09-09T13:16:35Z https://support.talkdesk.com/hc/en-us/articles/8151323155611-Talkdesk-for-Salesforce-Presence-Sync-Rules-for-Salesforce-Omnichannel 2026-03-14T13:38:18Z https://support.talkdesk.com/hc/es/articles/8151323155611--Reglas-de-Talkdesk-for-Salesforce-Presence-Sync-for-Salesforce-Omnichannel 2026-03-14T13:38:18Z https://support.talkdesk.com/hc/en-us/articles/8154843549467-Managing-Talkdesk-for-Salesforce-Presence-Sync-Rules-for-Salesforce-omnichannel 2026-03-15T12:11:35Z https://support.talkdesk.com/hc/es/articles/8154843549467--Gesti%C3%B3n-de-las-reglas-de-sincronizaci%C3%B3n-de-presencia-Talkdesk-for-Salesforce-para-Salesforce-Omnichannel 2026-03-15T12:11:35Z https://support.talkdesk.com/hc/en-us/articles/8263809112859--Storage-and-Retention-Setting-up-a-Custom-Microsoft-Azure-Storage 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/8263809112859--Storage-and-Retention-Configuraci%C3%B3n-de-Custom-Storage-de-Microsoft-Azure 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/8265653015195-Subscription-Tab-Adding-Licenses-and-Managing-Seats 2025-02-12T11:15:40Z https://support.talkdesk.com/hc/es/articles/8265653015195-Pesta%C3%B1a-Subscription-A%C3%B1adir-Licencias-y-Gestionar-Plazas 2025-02-12T11:15:40Z https://support.talkdesk.com/hc/en-us/articles/8317147623835--Preferences-Configuring-Password-Policies 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/8317147623835--Preferences-Configurar-las-Password-Policies 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/8344986700315-Conversations-Voice-Channel-Features-Guide 2026-03-27T11:07:10Z https://support.talkdesk.com/hc/es/articles/8344986700315--Conversations-Voice-Channel-Gu%C3%ADa-de-Funciones 2026-03-27T11:07:10Z https://support.talkdesk.com/hc/en-us/articles/8345174461467-Conversations-Voice-Channel-Troubleshooting 2026-03-14T17:44:58Z https://support.talkdesk.com/hc/es/articles/8345174461467--Conversations-Voice-Channel-Resoluci%C3%B3n-de-Problemas 2026-03-14T17:44:58Z https://support.talkdesk.com/hc/en-us/articles/8371776409243-Talkdesk-CXA-Operations-Center-formerly-AI-Trainer-FAQ-Intent-Models 2026-03-11T15:46:16Z https://support.talkdesk.com/hc/es/articles/8371776409243--Preguntas-frecuentes-sobre-el-Talkdesk-CXA-Operations-Center-anteriormente-AI-Trainer-Modelos-de-Intent 2026-03-11T15:46:16Z https://support.talkdesk.com/hc/en-us/articles/8436744351771-Talkdesk-Outreach-Connector-Installation 2026-03-15T12:15:57Z https://support.talkdesk.com/hc/es/articles/8436744351771--Instalaci%C3%B3n-de-Talkdesk-Outreach-Connector 2026-03-15T12:15:57Z https://support.talkdesk.com/hc/en-us/articles/8655310934811-Embedding-Webforms-in-Your-Website-with-Talkdesk-Cases 2025-09-26T10:04:48Z https://support.talkdesk.com/hc/es/articles/8655310934811-Incrustaci%C3%B3n-de-Webforms-en-su-sitio-web-con-Talkdesk-Cases 2025-09-26T10:04:48Z https://support.talkdesk.com/hc/en-us/articles/8712623489307-Talkdesk-Digital-Engagement-Cross-Channel-Features-for-Agents 2026-04-01T14:58:05Z https://support.talkdesk.com/hc/es/articles/8712623489307-Talkdesk-Digital-Engagement-Cross-Channel-Features-for-Agents 2026-04-01T14:58:05Z https://support.talkdesk.com/hc/en-us/articles/8769600080923-Phone-Number-Porting-Guide 2025-10-02T15:38:23Z https://support.talkdesk.com/hc/es/articles/8769600080923-Gu%C3%ADa-de-Portabilidad-Num%C3%A9rica 2025-10-02T15:38:23Z https://support.talkdesk.com/hc/en-us/articles/8799990380571-Talkdesk-Conversation-Orchestrator-Overview 2024-04-15T15:26:34Z https://support.talkdesk.com/hc/es/articles/8799990380571-Talkdesk-Conversation-Orchestrator-Visi%C3%B3n-general 2024-04-15T15:26:34Z https://support.talkdesk.com/hc/en-us/articles/8800365612315-Talkdesk-Conversation-Orchestrator-FAQ 2024-04-08T16:54:19Z https://support.talkdesk.com/hc/es/articles/8800365612315-Talkdesk-Conversation-Orchestrator-Preguntas-frecuentes 2024-04-08T16:54:19Z https://support.talkdesk.com/hc/en-us/articles/8826254684699-Conversation-Orchestrator-Streaming-Unidirectional-Audio 2024-08-29T17:26:01Z https://support.talkdesk.com/hc/es/articles/8826254684699-Conversation-Orchestrator-Transmisi%C3%B3n-de-Audio-Unidireccional 2024-08-29T17:26:01Z https://support.talkdesk.com/hc/en-us/articles/8889389020443-Talkdesk-Feedback-SMS-Survey-Supported-Countries 2026-01-26T17:14:33Z https://support.talkdesk.com/hc/es/articles/8889389020443-Talkdesk-Feedback-Pa%C3%ADses-admitidos-en-la-SMS-Survey 2026-01-26T17:14:33Z https://support.talkdesk.com/hc/en-us/articles/8940484532507-Configuring-the-Inbound-Call-Flow 2026-02-27T17:36:45Z https://support.talkdesk.com/hc/es/articles/8940484532507-Configurar-el-Inbound-Call-Flow 2026-02-27T17:36:45Z https://support.talkdesk.com/hc/en-us/articles/8970474772635-Talkdesk-Phone-Settings 2024-08-29T17:35:03Z https://support.talkdesk.com/hc/es/articles/8970474772635-Ajustes-de-Talkdesk-Phone 2024-08-29T17:35:03Z https://support.talkdesk.com/hc/en-us/articles/8971577892379-Talkdesk-Phone-Ring-Groups 2024-08-29T17:35:03Z https://support.talkdesk.com/hc/es/articles/8971577892379-Talkdesk-Phone-Ring-Groups 2024-08-29T17:35:03Z https://support.talkdesk.com/hc/en-us/articles/9031573197979-Release-Notes-Talkdesk-for-Salesforce 2026-03-13T14:22:39Z https://support.talkdesk.com/hc/en-us/articles/9118874190363-Voice-Authentication-Overview 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/es/articles/9118874190363-Voice-Authentication-Descripci%C3%B3n-General 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/en-us/articles/9153668575003-Unassigned-Contacts-List 2026-03-02T11:38:46Z https://support.talkdesk.com/hc/es/articles/9153668575003--Lista-de-Contactos-No-Asignados 2026-03-02T11:38:46Z https://support.talkdesk.com/hc/en-us/articles/9251026672411-Managing-Campaigns-Overview 2024-08-29T18:42:00Z https://support.talkdesk.com/hc/es/articles/9251026672411-Gesti%C3%B3n-de-las-Campa%C3%B1as-Visi%C3%B3n-general 2024-08-29T18:42:00Z https://support.talkdesk.com/hc/en-us/articles/9258600813595-Phone-Validation-FAQ 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/es/articles/9258600813595-Preguntas-frecuentes-sobre-Phone-Validation 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/en-us/articles/9260004933531-Voice-Authentication-Voiceprint-FAQ 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/es/articles/9260004933531-Preguntas-frecuentes-sobre-la-huella-vocal-Voice-Authentication 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/en-us/articles/9484798498587-Conversation-Orchestrator-Streaming-Bidirectional-Audio 2025-09-30T21:18:24Z https://support.talkdesk.com/hc/es/articles/9484798498587--Conversation-Orchestrator-Transmisi%C3%B3n-de-audio-bidireccional 2025-09-30T21:18:24Z https://support.talkdesk.com/hc/en-us/articles/9508112085019-Voice-Authentication-Consent-FAQ 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/es/articles/9508112085019-Preguntas-frecuentes-sobre-el-consentimiento-de-Voice-Authentication 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/en-us/articles/9534618801307-Voice-Authentication-Contact-ID-FAQ 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/es/articles/9534618801307-Voice-Authentication-Contact-ID-Preguntas-frecuentes 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/en-us/articles/9540535789595-Voice-Authentication-Compliance-FAQ 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/es/articles/9540535789595-Voice-Authentication-Compliance-Preguntas-frecuentes 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/en-us/articles/9541117123227-Voice-Authentication-FAQ 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/es/articles/9541117123227-Preguntas-Frecuentes-sobre-Voice-Authentication 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/en-us/articles/9613971920539-Automating-tasks-in-Outreach-integration 2026-03-15T11:28:36Z https://support.talkdesk.com/hc/es/articles/9613971920539--Automatizaci%C3%B3n-de-tareas-en-la-integraci%C3%B3n-de-Outreach 2026-03-15T11:28:36Z https://support.talkdesk.com/hc/en-us/articles/9614706436507-Talkdesk-Activities-in-ServiceNow 2026-03-12T19:00:18Z https://support.talkdesk.com/hc/es/articles/9614706436507--Talkdesk-Activities-en-ServiceNow 2026-03-12T19:00:18Z https://support.talkdesk.com/hc/en-us/articles/9696400718107-WFM-Schedule-Troubleshooting-Checklist 2025-12-11T16:22:04Z https://support.talkdesk.com/hc/es/articles/9696400718107-Programaci%C3%B3n-de-WFM-Lista-de-verificaci%C3%B3n-de-soluci%C3%B3n-de-problemas 2025-12-11T16:22:04Z https://support.talkdesk.com/hc/en-us/articles/9752446766619-Uninstalling-Apps-in-Talkdesk-Workspace 2025-09-30T14:56:54Z https://support.talkdesk.com/hc/es/articles/9752446766619--Desinstalaci%C3%B3n-de-Aplicaciones-en-Talkdesk-Workspace 2025-09-30T14:56:54Z https://support.talkdesk.com/hc/en-us/articles/9810940177819-WFM-General-FAQ 2025-12-11T16:22:04Z https://support.talkdesk.com/hc/es/articles/9810940177819-WFM-Preguntas-Frecuentes-Generales 2025-12-11T16:22:04Z https://support.talkdesk.com/hc/en-us/articles/9865745786267-Answering-Machine-Detection-AMD-Overview 2024-08-29T17:20:38Z https://support.talkdesk.com/hc/es/articles/9865745786267-Answering-Machine-Detection-AMD-Visi%C3%B3n-general 2024-08-29T17:20:38Z https://support.talkdesk.com/hc/en-us/articles/9950823060251-Trigger-JSON-Schemas-for-Workato 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https://support.talkdesk.com/hc/en-us/articles/10465938416027-Release-Notes-Talkdesk-Orchestration-Routing 2026-03-30T17:18:30Z https://support.talkdesk.com/hc/en-us/articles/10465941906203-Release-Notes-Talkdesk-Workforce-Management 2026-04-01T16:50:20Z https://support.talkdesk.com/hc/en-us/articles/10465943708443-Release-Notes-Talkdesk-Workspace-Desktop-App 2026-02-23T15:40:05Z https://support.talkdesk.com/hc/en-us/articles/10465998095387-Release-Notes-Zendesk-Connector 2026-02-23T15:40:05Z https://support.talkdesk.com/hc/en-us/articles/10469462383643-Automation-Designer-Ask-Component 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/es/articles/10469462383643-Automation-Designer-Componente-Ask 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/en-us/articles/10496707852187-Release-Notes-Talkdesk-Workspace-Designer 2026-02-23T15:40:05Z https://support.talkdesk.com/hc/en-us/articles/10497003912219-Release-Notes-Talkdesk-Phone-Mobile-App 2026-02-23T15:40:05Z https://support.talkdesk.com/hc/en-us/articles/10554974274715-November-21-December-2-2022 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/10554974274715-Del-21-de-noviembre-al-21-de-diciembre-de-2022 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/10594558687259-Creating-and-Configuring-Triggers-in-Your-Workato-Integration 2025-02-19T14:48:16Z https://support.talkdesk.com/hc/es/articles/10594558687259-Crear-y-Configurar-Triggers-en-Su-Integraci%C3%B3n-Workato 2025-02-19T14:48:16Z https://support.talkdesk.com/hc/en-us/articles/10643688101915-Talkdesk-Feedback-Measuring-Net-Promoter-Score 2026-01-26T17:14:33Z https://support.talkdesk.com/hc/es/articles/10643688101915-Talkdesk-Feedback-Medir-el-Net-Promoter-Score 2026-01-26T17:14:33Z https://support.talkdesk.com/hc/en-us/articles/10750794827035-Automated-Notifications-Overview 2024-08-29T19:39:44Z https://support.talkdesk.com/hc/es/articles/10750794827035-Automated-Notifications-Visi%C3%B3n-general 2024-08-29T19:39:44Z https://support.talkdesk.com/hc/en-us/articles/10791422022171-Supervisor-Call-Monitoring-and-Listen-in-functionality 2026-02-27T17:36:45Z https://support.talkdesk.com/hc/es/articles/10791422022171-Supervisi%C3%B3n-de-llamadas-y-funcionalidad-de-escucha-por-parte-del-supervisor 2026-02-27T17:36:45Z https://support.talkdesk.com/hc/en-us/articles/10833531995291-December-5-16-2022 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/10833531995291-Del-5-al-16-de-diciembre-de-2022 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/11114473839643-Roles-and-Permissions 2026-03-16T10:50:16Z https://support.talkdesk.com/hc/es/articles/11114473839643-Roles-and-Permissions 2026-03-16T10:50:16Z https://support.talkdesk.com/hc/en-us/articles/11196407940251-Automation-Designer-Split-Flow-Component 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/es/articles/11196407940251-Automation-Designer-Componente-Split-Flow 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/en-us/articles/11228247470363-Automation-Designer-Function-Component 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/es/articles/11228247470363-Automation-Designer-Componente-Function 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/en-us/articles/11303712565659-Release-Notes-Talkdesk-AI-Launchpad 2026-03-23T17:51:49Z https://support.talkdesk.com/hc/en-us/articles/11328325715099-Talkdesk-AI-Launchpad-Overview 2026-02-13T18:12:01Z https://support.talkdesk.com/hc/es/articles/11328325715099--Talkdesk-AI-Launchpad-Resumen 2026-02-13T18:12:01Z https://support.talkdesk.com/hc/en-us/articles/11333582100507-Workato-integration-Activation 2025-10-21T10:20:36Z https://support.talkdesk.com/hc/es/articles/11333582100507-Activaci%C3%B3n-de-la-Integraci%C3%B3n-con-Workato 2025-10-21T10:20:36Z https://support.talkdesk.com/hc/en-us/articles/11382650167963-Autopilot-Barge-in 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/es/articles/11382650167963-Autopilot-Barge-in 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/en-us/articles/11392088473627-Usage-Tab-Track-Usage-Free-Units-and-Credit-Commits 2024-08-29T19:39:44Z https://support.talkdesk.com/hc/es/articles/11392088473627-Pesta%C3%B1a-Usage-Seguimiento-del-Uso-Unidades-Libres-y-Compromiso-de-Cr%C3%A9dito 2024-08-29T19:39:44Z https://support.talkdesk.com/hc/en-us/articles/11479169496603-Talkdesk-Live-in-ServiceNow 2026-03-12T19:24:35Z https://support.talkdesk.com/hc/es/articles/11479169496603--Talkdesk-Live-en-ServiceNow 2026-03-12T19:24:35Z https://support.talkdesk.com/hc/en-us/articles/11611560819355-December-19-29-2022 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/11611560819355-Del-19-al-29-de-diciembre-de-2022 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/11646156976923-Automation-Designer-Execute-Action-Component 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/es/articles/11646156976923-Automation-Designer-Componente-Execute-Action 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/en-us/articles/11782657046555-Time-Zones 2025-06-23T15:31:10Z https://support.talkdesk.com/hc/es/articles/11782657046555-Zonas-horarias 2025-06-23T15:31:10Z https://support.talkdesk.com/hc/en-us/articles/12002063121947-Talkdesk-Digital-Engagement-Integrations-Configuration-for-Administrators 2025-04-30T09:40:16Z https://support.talkdesk.com/hc/es/articles/12002063121947-Talkdesk-Digital-Engagement-Configuraci%C3%B3n-de-Integraciones-para-Administradores 2025-04-30T09:40:16Z https://support.talkdesk.com/hc/en-us/articles/12026870673819-January-2-13-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/12026870673819-Del-2-al-13-de-enero-de-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/12175696209947-Automation-Designer-Jump-Component 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/es/articles/12175696209947-Automation-Designer-Componente-Jump 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/en-us/articles/12175936162971-Talkdesk-Phone-Mobile-App-Overview 2024-12-20T15:26:55Z https://support.talkdesk.com/hc/es/articles/12175936162971-Descripci%C3%B3n-General-de-Talkdesk-Phone-Mobile-App 2024-12-20T15:26:55Z https://support.talkdesk.com/hc/en-us/articles/12206639625371-Adding-a-record-to-DNCL-in-Conversations 2025-05-26T10:25:16Z https://support.talkdesk.com/hc/es/articles/12206639625371-A%C3%B1adir-un-registro-a-la-DNCL-en-Conversations 2025-05-26T10:25:16Z https://support.talkdesk.com/hc/en-us/articles/12284405471899-January-16-27-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/12284405471899-Del-16-al-27-de-enero-de-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/12367576662427-Why-in-some-calls-the-selected-Outbound-Caller-ID-is-not-displayed-to-the-callee 2025-10-01T18:44:38Z https://support.talkdesk.com/hc/es/articles/12367576662427--Por-qu%C3%A9-en-algunas-llamadas-el-Outbound-Caller-ID-seleccionado-no-se-muestra-al-destinatario 2025-10-01T18:44:38Z https://support.talkdesk.com/hc/en-us/articles/12372793883035-Activating-the-Microsoft-Power-Platform-Integration 2026-03-15T13:55:48Z https://support.talkdesk.com/hc/es/articles/12372793883035--Activaci%C3%B3n-de-Microsoft-Power-Platform-Integration 2026-03-15T13:55:48Z https://support.talkdesk.com/hc/en-us/articles/12487759386267-Release-Notes-I-Talkdesk-Office 2026-02-23T15:40:05Z https://support.talkdesk.com/hc/en-us/articles/12551456580123-Talkdesk-Office-Overview 2024-08-29T19:18:28Z https://support.talkdesk.com/hc/es/articles/12551456580123-Talkdesk-Office-Visi%C3%B3n-general 2024-08-29T19:18:28Z https://support.talkdesk.com/hc/en-us/articles/12718640549531-Salesforce-Enhanced-Domains-Overview 2026-03-14T18:21:50Z https://support.talkdesk.com/hc/es/articles/12718640549531--Descripci%C3%B3n-general-de-Salesforce-Enhanced-Domains 2026-03-14T18:21:50Z https://support.talkdesk.com/hc/en-us/articles/12783143290779-January-30-February-10-2023 2026-03-11T17:41:11Z https://support.talkdesk.com/hc/es/articles/12783143290779-Del-30-de-enero-al-10-de-febrero-de-2023 2026-03-11T17:41:11Z https://support.talkdesk.com/hc/en-us/articles/12809237891227-Talkdesk-Digital-Engagement-Social-Messaging-Channels-for-Administrators 2026-02-03T15:52:14Z https://support.talkdesk.com/hc/es/articles/12809237891227--Talkdesk-Digital-Engagement-Canales-de-mensajer%C3%ADa-social-para-administradores 2026-02-03T15:52:14Z https://support.talkdesk.com/hc/en-us/articles/12810209183771-Talkdesk-Digital-Engagement-Social-Messaging-Channels-for-Agents 2025-04-30T09:40:16Z https://support.talkdesk.com/hc/es/articles/12810209183771-Talkdesk-Digital-Engagement-Canales-de-Mensajer%C3%ADa-Social-para-Agentes 2025-04-30T09:40:16Z https://support.talkdesk.com/hc/en-us/articles/12988824766747-BYOC-with-Talkdesk-Requirements-Limits 2025-10-30T18:10:28Z https://support.talkdesk.com/hc/es/articles/12988824766747--BYOC-con-Talkdesk-Requisitos-y-L%C3%ADmites 2025-10-30T18:10:28Z https://support.talkdesk.com/hc/en-us/articles/13049849989531-Using-Identity-for-Monitoring-and-Reporting 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/es/articles/13049849989531-Utilizar-Identity-para-Monitorizar-e-Informar 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/en-us/articles/13053603142555-Evaluations-in-QM 2025-04-22T15:51:45Z https://support.talkdesk.com/hc/es/articles/13053603142555-Evaluaciones-en-QM 2025-04-22T15:51:45Z https://support.talkdesk.com/hc/en-us/articles/13180374147611-Identity-FAQ 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/es/articles/13180374147611-Identity-Preguntas-frecuentes 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/en-us/articles/13180562218907-February-13-24-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/13180562218907-Del-13-al-24-de-febrero-de-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/13239607704603-Talkdesk-Phone-SIP-Devices-Setup-Guide 2024-09-17T18:20:27Z https://support.talkdesk.com/hc/es/articles/13239607704603-Talkdesk-Phone-Gu%C3%ADa-de-Configuraci%C3%B3n-de-Dispositivos-SIP 2024-09-17T18:20:27Z https://support.talkdesk.com/hc/en-us/articles/13240536285211-Preview-Dialer-Overview 2023-10-02T15:54:20Z https://support.talkdesk.com/hc/es/articles/13240536285211-Preview-Dialer-Visi%C3%B3n-general 2023-10-02T15:54:20Z https://support.talkdesk.com/hc/en-us/articles/13240635887899-Creating-a-Preview-Dialing-campaign 2025-02-10T15:05:28Z https://support.talkdesk.com/hc/es/articles/13240635887899-Crear-una-campa%C3%B1a-de-Preview-Dialing 2025-02-10T15:05:28Z https://support.talkdesk.com/hc/en-us/articles/13368032305179-Configuring-AI-Launchpad 2025-01-10T16:13:24Z https://support.talkdesk.com/hc/es/articles/13368032305179-Configuraci%C3%B3n-de-AI-Launchpad 2025-01-10T16:13:24Z https://support.talkdesk.com/hc/en-us/articles/13433094393883-Longest-Hold-Time 2026-02-10T18:02:06Z https://support.talkdesk.com/hc/es/articles/13433094393883--Longest-Hold-Time 2026-02-10T18:02:06Z https://support.talkdesk.com/hc/en-us/articles/13490010878107-Automation-Designer-Custom-and-System-Variables 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/es/articles/13490010878107-Automation-Designer-Variables-Personalizadas-y-del-Sistema 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/en-us/articles/13491706463131-Business-Continuity-Planning-Setting-up-Continuity-Settings 2025-10-30T18:25:34Z https://support.talkdesk.com/hc/es/articles/13491706463131--Business-Continuity-Planning-Configuraci%C3%B3n-de-Continuity-Settings 2025-10-30T18:25:34Z https://support.talkdesk.com/hc/en-us/articles/13501776492187-Release-Notes-Talkdesk-for-Service-Cloud-Voice 2026-02-27T17:47:01Z https://support.talkdesk.com/hc/en-us/articles/13518797405595-Using-Click-to-call-with-the-HubSpot-Connector 2026-03-12T19:37:38Z https://support.talkdesk.com/hc/es/articles/13518797405595--Utilizar-Click-to-Call-con-el-HubSpot-Connector 2026-03-12T19:37:38Z https://support.talkdesk.com/hc/en-us/articles/13531571505307-Copilot-Smart-Scripts 2026-02-10T16:46:05Z https://support.talkdesk.com/hc/es/articles/13531571505307-Copilot-Smart-Scripts 2026-02-10T16:46:05Z https://support.talkdesk.com/hc/en-us/articles/13553091683995-February-27-March-10-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/13553091683995-Del-10-de-febrero-al-27-de-marzo-de-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/13606684786843-Disconnecting-and-Uninstalling-Talkdesk-for-Service-Cloud-Voice 2026-02-27T17:36:45Z https://support.talkdesk.com/hc/es/articles/13606684786843-Desconectar-y-Desinstalar-Talkdesk-for-Service-Cloud-Voice 2026-02-27T17:36:45Z https://support.talkdesk.com/hc/en-us/articles/13716952285467-Copilot-Intent-Model-Selection 2026-02-10T16:46:05Z https://support.talkdesk.com/hc/es/articles/13716952285467-Copilot-Selecci%C3%B3n-del-Intent-Model 2026-02-10T16:46:05Z https://support.talkdesk.com/hc/en-us/articles/13815692690203-Autopilot-Voice-Settings-Intent-Based 2026-03-12T18:18:02Z https://support.talkdesk.com/hc/es/articles/13815692690203-Autopilot-Ajustes-de-Voz 2026-03-12T18:18:02Z https://support.talkdesk.com/hc/en-us/articles/13815895605915-Sending-Automated-Notifications-via-Studio-API-flow 2024-11-07T16:58:12Z https://support.talkdesk.com/hc/es/articles/13815895605915-Env%C3%ADo-de-Automated-Notifications-via-flujo-del-Studio-API 2024-11-07T16:58:12Z https://support.talkdesk.com/hc/en-us/articles/13879281143835-Autopilot-FAQ 2026-03-11T17:40:55Z https://support.talkdesk.com/hc/es/articles/13879281143835-Preguntas-frecuentes-sobre-Autopilot 2026-03-11T17:40:55Z https://support.talkdesk.com/hc/en-us/articles/13889757498779-Using-Smart-Help 2025-05-15T21:39:37Z https://support.talkdesk.com/hc/es/articles/13889757498779-Utilizar-Smart-Help 2025-05-15T21:39:37Z https://support.talkdesk.com/hc/en-us/articles/13917738450075-March-13-24-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/13917738450075-Del-13-al-24-de-marzo-de-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/13920616167963-Workspace-Desktop-App-for-Talkdesk-CX-Cloud 2025-10-14T17:48:40Z https://support.talkdesk.com/hc/es/articles/13920616167963--Workspace-Desktop-App-para-Talkdesk-CX-Cloud 2025-10-14T17:48:40Z https://support.talkdesk.com/hc/en-us/articles/14039746813211-Release-Notes-Talkdesk-for-Microsoft-Teams 2026-02-23T15:40:05Z https://support.talkdesk.com/hc/en-us/articles/14075847253659-Talkdesk-for-Microsoft-Teams 2026-03-12T22:38:26Z https://support.talkdesk.com/hc/es/articles/14075847253659--Talkdesk-for-Microsoft-Teams 2026-03-12T22:38:26Z https://support.talkdesk.com/hc/en-us/articles/14078111012891-Outbound-Live-Agents-per-Campaign 2026-03-02T12:54:15Z https://support.talkdesk.com/hc/es/articles/14078111012891--Outbound-Live-Agents-per-Campaign 2026-03-02T12:54:15Z https://support.talkdesk.com/hc/en-us/articles/14310643167259-Interpreting-Concurrent-Agents-Report 2023-11-15T19:55:52Z https://support.talkdesk.com/hc/es/articles/14310643167259-Interpretar-Concurrent-Agents-Report 2023-11-15T19:55:52Z https://support.talkdesk.com/hc/en-us/articles/14316108877979-March-27-April-6-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/14316108877979-Del-27-de-marzo-al-6-de-abril-de-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/14652063034139-Activating-Talkdesk-Oracle-Service-Cloud-Connector 2026-03-15T13:49:07Z https://support.talkdesk.com/hc/es/articles/14652063034139--Activaci%C3%B3n-de-Oracle-Service-Cloud-Connector-de-Talkdesk 2026-03-15T13:49:07Z https://support.talkdesk.com/hc/en-us/articles/14732294347547-AI-Supported-Languages 2025-08-22T15:00:35Z https://support.talkdesk.com/hc/es/articles/14732294347547-Idiomas-Compatibles-con-AI 2025-08-22T15:00:35Z https://support.talkdesk.com/hc/en-us/articles/14771018888731-April-10-21-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/14771018888731-Del-10-al-21-de-abril-de-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/14897721491227-Automation-Designer-Simulator 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/es/articles/14897721491227-Automation-Designer-Simulator 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/en-us/articles/14935062309915-Best-Practices-for-Intents-Training 2026-03-11T17:40:15Z https://support.talkdesk.com/hc/es/articles/14935062309915--Mejores-Pr%C3%A1cticas-para-Intents-Training 2026-03-11T17:40:15Z https://support.talkdesk.com/hc/en-us/articles/14970616148123-Enabling-Salesforce-Contact-Pop-in-Conversations-App 2026-03-15T09:53:49Z https://support.talkdesk.com/hc/es/articles/14970616148123--Habilitar-Salesforce-Contact-Pop-en-Conversations-app 2026-03-15T09:53:49Z https://support.talkdesk.com/hc/en-us/articles/15197113000859-Automation-Designer-Carousel-Digital-Component 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/es/articles/15197113000859-Automation-Designer-Componente-Digital-Carousel 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/en-us/articles/15210449805083-April-24-May-5-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/15210449805083-Del-5-de-abril-al-24-de-mayo-de-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/15258219164699-Automation-Designer-Button-Digital-Component 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/es/articles/15258219164699-Automation-Designer-Componente-Digital-Button 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2025-08-22T16:21:09Z https://support.talkdesk.com/hc/es/articles/15358310799899-Automation-Designer-Quick-Reply-Digital-Component-Conversational-Automations 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/en-us/articles/15394856333339-Managing-Lists-Overview 2025-02-27T17:55:35Z https://support.talkdesk.com/hc/es/articles/15394856333339-Gestionar-Listas-Visi%C3%B3n-general 2025-02-27T17:55:35Z https://support.talkdesk.com/hc/en-us/articles/15482751145499-AI-Launchpad-Types-of-AI-Models 2026-03-11T17:39:44Z https://support.talkdesk.com/hc/es/articles/15482751145499-AI-Launchpad-Tipos-de-AI-Models 2026-03-11T17:39:44Z https://support.talkdesk.com/hc/en-us/articles/15491516112411-AI-Launchpad-AI-Models-Templates 2025-01-10T16:13:24Z https://support.talkdesk.com/hc/es/articles/15491516112411-AI-Launchpad-Plantillas-modelo-de-AI 2025-01-10T16:13:24Z https://support.talkdesk.com/hc/en-us/articles/15589676704155-Interaction-Analytics-Redaction-Feature 2026-04-02T17:29:27Z https://support.talkdesk.com/hc/es/articles/15589676704155-Interaction-Analytics-Funci%C3%B3n-Redaction 2026-04-02T17:29:27Z https://support.talkdesk.com/hc/en-us/articles/15593631670683-May-7-19-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/15593631670683-Del-7-al-19-de-mayo-de-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/15840629311771-Creating-an-Autopilot-in-AI-Launchpad 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/es/articles/15840629311771-Crear-un-Autopilot-en-AI-Launchpad 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/en-us/articles/15969604643739-Configuring-Talkdesk-Embedded-in-Salesforce 2026-03-27T17:16:14Z https://support.talkdesk.com/hc/es/articles/15969604643739--Configuraci%C3%B3n-de-Talkdesk-Embedded-en-Salesforce 2026-03-27T17:16:14Z https://support.talkdesk.com/hc/en-us/articles/15997699493147-May-22-June-2-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/15997699493147-Del-22-de-mayo-al-2-de-junio-de-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/16154916527515-Using-Salesforce-Omnichannel-Flows-with-T4SCV 2026-02-27T17:36:45Z https://support.talkdesk.com/hc/es/articles/16154916527515-Uso-de-Salesforce-Omnichannel-Flows-con-T4SCV 2026-02-27T17:36:45Z https://support.talkdesk.com/hc/en-us/articles/16452172834331-June-2-16-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/16452172834331-Del-2-al-16-de-junio-de-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/16704832395547-Using-Journey-Maps-with-Interaction-Analytics 2026-03-15T05:49:29Z https://support.talkdesk.com/hc/es/articles/16704832395547--Uso-de-Journey-Maps-con-Interaction-Analytics 2026-03-15T05:49:29Z https://support.talkdesk.com/hc/en-us/articles/16728533407643--Archive-Product-Notice-SMS-A2P-Registration-Effective-Starting-July-5-2023 2025-01-14T17:24:56Z https://support.talkdesk.com/hc/es/articles/16728533407643-Anuncio-de-Producto-Registro-SMS-A2P-Acci%C3%B3n-Requerida 2025-01-14T17:24:56Z https://support.talkdesk.com/hc/en-us/articles/16761287647259-Copilot-Automatic-Summarization-Agent-Next-Steps-and-Disposition 2026-03-11T16:45:22Z https://support.talkdesk.com/hc/es/articles/16761287647259-Copilot-Automatic-Summarization-Agent-Next-Steps-y-Disposition 2026-03-11T16:45:22Z https://support.talkdesk.com/hc/en-us/articles/16787224117275-Self-service-Usage-Cost-Reporting 2024-08-29T15:57:26Z https://support.talkdesk.com/hc/es/articles/16787224117275-Informes-de-autoservicio-sobre-costes-de-uso 2024-08-29T15:57:26Z https://support.talkdesk.com/hc/en-us/articles/16845566767515-June-19-30-2023 2026-03-11T16:44:08Z https://support.talkdesk.com/hc/es/articles/16845566767515-Del-19-al-30-de-junio-de-2023 2026-03-11T16:44:08Z https://support.talkdesk.com/hc/en-us/articles/16849665544603-July-3-14-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/16849665544603-Del-3-al-14-de-julio-de-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/16885940577179-Automation-Designer-Conversation-Markers-Conversational-Automations 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/es/articles/16885940577179-Automation-Designer-Conversation-Markers-Conversational-Automations 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/en-us/articles/17131039629595-E911-for-Telco-Resellers 2024-08-29T18:39:08Z https://support.talkdesk.com/hc/es/articles/17131039629595-E911-para-Revendedores 2024-08-29T18:39:08Z https://support.talkdesk.com/hc/en-us/articles/17462902522779-July-17-28-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/17462902522779-Del-17-al-28-de-julio-de-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/17577802734235-Creating-or-Connecting-Cases-from-Chat-Conversations 2026-03-15T13:47:53Z https://support.talkdesk.com/hc/es/articles/17577802734235--Creaci%C3%B3n-o-conexi%C3%B3n-de-casos-a-partir-de-conversaciones-de-chat 2026-03-15T13:47:53Z https://support.talkdesk.com/hc/en-us/articles/17671027519771-Duplicated-Roles-and-Auto-Install 2026-03-15T13:52:40Z https://support.talkdesk.com/hc/es/articles/17671027519771--Funciones-duplicadas-e-instalaci%C3%B3n-autom%C3%A1tica 2026-03-15T13:52:40Z https://support.talkdesk.com/hc/en-us/articles/17863694191643-July-31-August-11-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/17863694191643-Del-31-de-julio-al-11-de-agosto-de-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/18118922847515-Creating-or-Connecting-Cases-from-Voice-conversations 2026-03-15T13:37:44Z https://support.talkdesk.com/hc/es/articles/18118922847515--Crear-o-Conectar-Casos-a-partir-de-conversaciones-de-Voz 2026-03-15T13:37:44Z https://support.talkdesk.com/hc/en-us/articles/18118946746267-Creating-Connecting-or-Auto-Reopening-Cases-from-Email-Conversations 2026-03-15T12:45:32Z https://support.talkdesk.com/hc/es/articles/18118946746267--Creaci%C3%B3n-conexi%C3%B3n-o-reapertura-autom%C3%A1tica-de-casos-a-partir-de-conversaciones-por-correo-electr%C3%B3nico 2026-03-15T12:45:32Z https://support.talkdesk.com/hc/en-us/articles/18212902611227-August-14-25-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/18212902611227-Del-14-al-25-de-agosto-de-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/18448844916763-Talkdesk-End-of-Life-Policy 2025-05-15T21:39:37Z https://support.talkdesk.com/hc/es/articles/18448844916763--Pol%C3%ADtica-de-End-of-Life-de-Talkdesk 2025-05-15T21:39:37Z https://support.talkdesk.com/hc/en-us/articles/18496706488603-August-28-September-8-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/18496706488603-Del-28-de-agosto-al-8-de-septiembre-de-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/18518325328027-Missed-Attempts-Widget 2026-03-02T13:17:53Z https://support.talkdesk.com/hc/es/articles/18518325328027--Widget-Missed-Attempts 2026-03-02T13:17:53Z https://support.talkdesk.com/hc/en-us/articles/18556677357723-Reassigning-Evaluations 2023-09-14T14:09:56Z https://support.talkdesk.com/hc/es/articles/18556677357723-Reasignaci%C3%B3n-de-Evaluaciones 2023-09-14T14:09:56Z https://support.talkdesk.com/hc/en-us/articles/18560019111963-Automating-Evaluation-Notifications 2023-09-14T14:05:54Z https://support.talkdesk.com/hc/es/articles/18560019111963-Automatizaci%C3%B3n-de-las-Notificaciones-de-Evaluaci%C3%B3n 2023-09-14T14:05:54Z https://support.talkdesk.com/hc/en-us/articles/18772248224411-Syncing-Presence-Statuses-between-Talkdesk-and-ServiceNow 2026-03-12T19:16:48Z https://support.talkdesk.com/hc/es/articles/18772248224411--Sincronizaci%C3%B3n-de-Presence-Statuses-entre-Talkdesk-y-ServiceNow 2026-03-12T19:16:48Z https://support.talkdesk.com/hc/en-us/articles/18773765929243-Interaction-Analytics-Roles-and-Permissions 2026-03-11T16:43:47Z https://support.talkdesk.com/hc/es/articles/18773765929243-Roles-y-Permisos-de-Interaction-Analytics 2026-03-11T16:43:47Z https://support.talkdesk.com/hc/en-us/articles/18904694131995-Talkdesk-Live-in-Dynamics-365 2026-03-15T13:11:18Z https://support.talkdesk.com/hc/es/articles/18904694131995--Talkdesk-Live-en-Dynamics-365 2026-03-15T13:11:18Z https://support.talkdesk.com/hc/en-us/articles/18935871264155-Types-of-User-Network-Connections 2025-09-09T13:16:35Z https://support.talkdesk.com/hc/es/articles/18935871264155-Tipos-de-Conexiones-de-Red-de-Usuario 2025-09-09T13:16:35Z https://support.talkdesk.com/hc/en-us/articles/19009004004507-September-11-22-2023 2026-03-10T15:23:14Z https://support.talkdesk.com/hc/es/articles/19009004004507-Del-11-al-22-de-septiembre-de-2023 2026-03-10T15:23:14Z https://support.talkdesk.com/hc/en-us/articles/19256458659611-Managing-Dialer-Automation-Events 2026-03-13T15:36:25Z https://support.talkdesk.com/hc/es/articles/19256458659611-Gesti%C3%B3n-de-eventos-de-automatizaci%C3%B3n-del-marcador 2026-03-13T15:36:25Z https://support.talkdesk.com/hc/en-us/articles/19369057707931-September-25-October-6-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/19369057707931-Del-25-de-septiembre-al-6-de-octubre-de-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/19515693168283-Release-Notes-Talkdesk-CX-Cloud-Platform 2026-02-23T15:40:05Z https://support.talkdesk.com/hc/en-us/articles/19704655328155-Using-Talkdesk-Activities-on-Talkdesk-for-Salesforce 2026-03-27T21:35:17Z https://support.talkdesk.com/hc/es/articles/19704655328155--C%C3%B3mo-Utilizar-Talkdesk-Activities-en-Talkdesk-for-Salesforce 2026-03-27T21:35:17Z https://support.talkdesk.com/hc/en-us/articles/19709003297435-October-6-20-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/19709003297435-Del-6-al-20-de-octubre-de-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/20014539496603-October-23-November-3-2023 2024-09-23T10:58:22Z https://support.talkdesk.com/hc/es/articles/20014539496603-Del-23-November-al-3-de-octubre-de-2023 2024-09-23T10:58:22Z https://support.talkdesk.com/hc/en-us/articles/20262750862107-Creating-Custom-Reports-in-Talkdesk-Explore 2026-03-15T10:49:47Z https://support.talkdesk.com/hc/es/articles/20262750862107--Creaci%C3%B3n-de-Custom-Reports-en-Talkdesk-Explore 2026-03-15T10:49:47Z https://support.talkdesk.com/hc/en-us/articles/20409803117467-Billing-FAQ 2026-03-13T20:03:35Z https://support.talkdesk.com/hc/es/articles/20409803117467--Preguntas-frecuentes-sobre-la-facturaci%C3%B3n 2026-03-13T20:03:35Z https://support.talkdesk.com/hc/en-us/articles/20472243628699-Team-Scopes-and-Queue-Scope-Results 2026-03-05T17:59:39Z https://support.talkdesk.com/hc/es/articles/20472243628699--Resultados-de-los-Alcances-de-los-Equipos-y-de-las-Colas 2026-03-05T17:59:39Z https://support.talkdesk.com/hc/en-us/articles/20477455272475-November-6-17-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/20477455272475-Del-6-al-17-de-noviembre-de-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/20596413568795-Talkdesk-Home 2025-03-18T19:19:10Z https://support.talkdesk.com/hc/es/articles/20596413568795-Talkdesk-Home-Nuevo 2025-03-18T19:19:10Z https://support.talkdesk.com/hc/en-us/articles/20629298248731-Talkdesk-Verint-WFM-Connector-FAQ 2025-07-01T14:50:42Z https://support.talkdesk.com/hc/es/articles/20629298248731-Talkdesk-Verint-WFM-Connector-Preguntas-frecuentes 2025-07-01T14:50:42Z https://support.talkdesk.com/hc/en-us/articles/20658030896155-Resolving-Cases-in-Bulk 2024-08-29T15:26:28Z https://support.talkdesk.com/hc/es/articles/20658030896155-Resolver-Casos-en-Bloque 2024-08-29T15:26:28Z https://support.talkdesk.com/hc/en-us/articles/20710739790619-Talkdesk-Users 2026-03-18T10:35:24Z https://support.talkdesk.com/hc/es/articles/20710739790619-Talkdesk-Users 2026-03-18T10:35:24Z https://support.talkdesk.com/hc/en-us/articles/20813355819931-November-20-30-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/20813355819931-Del-20-al-30-de-noviembre-de-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/20959743962011-December-4-15-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/20959743962011-Del-4-al-15-de-diciembre-de-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/21197924638235-Enable-Pop-up-Window-with-Talkdesk-Connection 2026-02-27T17:36:45Z https://support.talkdesk.com/hc/es/articles/21197924638235--Habilite-la-ventana-pop-up-con-la-conexi%C3%B3n-Talkdesk 2026-02-27T17:36:45Z https://support.talkdesk.com/hc/en-us/articles/21265234961307--Archive-Product-Notice-User-Management-Experience-Update-Agents-Tab-Deprecation-Effective-Aug-12-2024 2025-01-14T17:26:47Z https://support.talkdesk.com/hc/es/articles/21265234961307-Anuncio-de-Producto-Actualizaci%C3%B3n-de-la-Experiencia-de-Gesti%C3%B3n-de-Usuarios-y-Desactivaci%C3%B3n-de-la-Pesta%C3%B1a-Agentes-En-vigor-a-partir-del-12-de-agosto-de-2024 2025-01-14T17:26:47Z https://support.talkdesk.com/hc/en-us/articles/21265944183067-December-18-28-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/21265944183067-Del-18-al-28-de-diciembre-de-2023 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/21325405299355-Talkdesk-for-Service-Cloud-Voice-Limits-and-Limitations 2026-02-27T17:36:45Z https://support.talkdesk.com/hc/es/articles/21325405299355-L%C3%ADmites-y-limitaciones-deTalkdesk-for-Service-Cloud-Voice 2026-02-27T17:36:45Z https://support.talkdesk.com/hc/en-us/articles/21596235070235-Conversations-Cross-channel 2026-03-14T01:55:47Z https://support.talkdesk.com/hc/es/articles/21596235070235--Conversations-Cross-channel 2026-03-14T01:55:47Z https://support.talkdesk.com/hc/en-us/articles/21599559193115-Conversations-Digital-Channels 2026-02-20T14:26:10Z https://support.talkdesk.com/hc/es/articles/21599559193115-Conversaciones-canales-digitales 2026-02-20T14:26:10Z https://support.talkdesk.com/hc/en-us/articles/21686100693019-Offline-Agents-List 2026-03-02T12:18:12Z https://support.talkdesk.com/hc/es/articles/21686100693019--Offline-Agents-List 2026-03-02T12:18:12Z https://support.talkdesk.com/hc/en-us/articles/21902287072027-January-29-February-2-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/21902287072027-Del-29-de-enero-al-2-de-febrero-de-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/21991318724251-January-1-12-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/21991318724251-Del-1-al-12-de-enero-de-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/22122881452187-Release-Notes-Talkdesk-Agent-Workspace-Conversations-Cross-channel 2026-02-23T15:40:05Z https://support.talkdesk.com/hc/en-us/articles/22184560592539-Preparing-for-the-New-Home-Experience-FAQ 2025-11-13T19:22:30Z https://support.talkdesk.com/hc/es/articles/22184560592539-Preparaci%C3%B3n-para-la-Nueva-Experiencia-de-Home-Preguntas-Frecuentes 2025-11-13T19:22:30Z https://support.talkdesk.com/hc/en-us/articles/22306969602459-Talkdesk-Feedback-Setting-up-a-Post-Chat-Survey 2026-04-02T14:26:30Z https://support.talkdesk.com/hc/es/articles/22306969602459-Talkdesk-Feedback-Configuraci%C3%B3n-de-una-Encuesta-Posterior-al-Chat 2026-04-02T14:26:30Z https://support.talkdesk.com/hc/en-us/articles/22396358886427-January-15-26-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/22396358886427-Del-15-al-26-de-enero-de-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/22490572434459-Talkdesk-Digital-Engagement-WhatsApp-Business-Onboarding-Process 2026-03-04T18:13:55Z https://support.talkdesk.com/hc/es/articles/22490572434459--Talkdesk-Digital-Engagement-Proceso-de-incorporaci%C3%B3n-de-WhatsApp-Business 2026-03-04T18:13:55Z https://support.talkdesk.com/hc/en-us/articles/22592788892443--Archive-Product-Notice-Talkdesk-Home-Upgrade-Effective-Jul-8-2024 2024-11-07T11:42:40Z https://support.talkdesk.com/hc/es/articles/22592788892443-Anuncio-de-Producto-Actualizaci%C3%B3n-de-Talkdesk-Home 2024-11-07T11:42:40Z https://support.talkdesk.com/hc/en-us/articles/22865222105627-February-5-9-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/22865222105627-Del-5-al-9-de-febrero-de-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/22871751137179-Talkdesk-Healthcare-Experience-Cloud-Autopilot-Solution 2026-01-16T13:07:17Z https://support.talkdesk.com/hc/es/articles/22871751137179-Talkdesk-Healthcare-Experience-Cloud-Autopilot-Solution 2026-01-16T13:07:17Z https://support.talkdesk.com/hc/en-us/articles/22996598539803-February-12-16-2024 2024-09-23T10:58:22Z https://support.talkdesk.com/hc/es/articles/22996598539803-Del-12-al-16-de-febrero-de-2024 2024-09-23T10:58:22Z https://support.talkdesk.com/hc/en-us/articles/23063984510619-Talkdesk-Feedback-Managing-Do-Not-Contact-System 2026-01-26T17:14:33Z https://support.talkdesk.com/hc/es/articles/23063984510619-Talkdesk-Feedback-Gesti%C3%B3n-del-Sistema-Do-Not-Contact 2026-01-26T17:14:33Z https://support.talkdesk.com/hc/en-us/articles/23252153502747-February-19-23-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/23252153502747-Del-19-al-23-de-febrero-de-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/23399441161243-How-to-Register-a-Toll-Free-Number-for-SMS 2026-02-16T18:03:52Z https://support.talkdesk.com/hc/es/articles/23399441161243-C%C3%B3mo-Registrar-un-N%C3%BAmero-Toll-Free-para-SMS 2026-02-16T18:03:52Z https://support.talkdesk.com/hc/en-us/articles/23457081181979-February-26-March-1-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/23457081181979-Del-26-de-febrero-al-1-de-marzo-de-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/23457836189467-Outbound-Live-Campaigns 2026-03-02T12:49:16Z https://support.talkdesk.com/hc/es/articles/23457836189467--Outbound-Live-Campaigns 2026-03-02T12:49:16Z https://support.talkdesk.com/hc/en-us/articles/23684984319003-March-4-8-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/23684984319003-Del-4-al-8-de-marzo-de-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/23685374899867-Financial-Services-Experience-Cloud-Q2-Integration 2025-07-08T08:08:10Z https://support.talkdesk.com/hc/es/articles/23685374899867-Financial-Services-Experience-Cloud-Integraci%C3%B3n-de-Q2 2025-07-08T08:08:10Z https://support.talkdesk.com/hc/en-us/articles/23849174371099-Network-Setup-Talkdesk-IPs-Allowlist 2026-03-13T18:30:02Z https://support.talkdesk.com/hc/es/articles/23849174371099-Configuraci%C3%B3n-de-Red-Lista-de-Direcciones-IP-Permitidas-de-Talkdesk 2026-03-13T18:30:02Z https://support.talkdesk.com/hc/en-us/articles/23924554560155-March-11-15-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/23924554560155-Del-11-al-15-de-marzo-de-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/24041160482971--Archive-Product-Notice-U2F-Deprecation-Effective-Jun-17-2024 2024-11-08T15:03:29Z https://support.talkdesk.com/hc/es/articles/24041160482971-Anuncio-de-Producto-Suspensi%C3%B3n-de-U2F 2024-11-08T15:03:29Z https://support.talkdesk.com/hc/en-us/articles/24044135014811-Salesforce-Record-Types-in-Automations 2025-07-18T17:25:37Z https://support.talkdesk.com/hc/es/articles/24044135014811-Tipos-de-Registro-de-Salesforce-en-Automatizaciones 2025-07-18T17:25:37Z https://support.talkdesk.com/hc/en-us/articles/24074387290651-Communicating-Critical-Product-Changes 2026-01-19T11:37:36Z https://support.talkdesk.com/hc/es/articles/24074387290651-Comunicaci%C3%B3n-de-Cambios-Cr%C3%ADticos-en-el-Producto 2026-01-19T11:37:36Z https://support.talkdesk.com/hc/en-us/articles/24087277970715-March-18-22-2024 2026-03-11T16:41:31Z https://support.talkdesk.com/hc/es/articles/24087277970715-Del-18-al-22-de-marzo-de-2024 2026-03-11T16:41:31Z https://support.talkdesk.com/hc/en-us/articles/24090910627611-Talkdesk-Digital-Engagement-Digital-Connect 2026-01-23T16:24:31Z https://support.talkdesk.com/hc/es/articles/24090910627611-Talkdesk-Digital-Engagement-Digital-Connect 2026-01-23T16:24:31Z https://support.talkdesk.com/hc/es/articles/24162975032731-Del-18-al-22-de-marzo-de-2024 2026-03-11T16:41:09Z https://support.talkdesk.com/hc/en-us/articles/24261088110619-Agent-Workspace-Customization 2026-03-15T12:25:37Z https://support.talkdesk.com/hc/es/articles/24261088110619--Personalizaci%C3%B3n-de-Agent-Workspace 2026-03-15T12:25:37Z https://support.talkdesk.com/hc/en-us/articles/24261234960795-Account-Language 2026-03-15T06:54:54Z https://support.talkdesk.com/hc/es/articles/24261234960795--Idioma-de-la-cuenta 2026-03-15T06:54:54Z https://support.talkdesk.com/hc/en-us/articles/24269487191451-Reporting-Data-Access-and-Visualization 2026-03-05T19:30:32Z https://support.talkdesk.com/hc/es/articles/24269487191451--Informes-de-acceso-y-visualizaci%C3%B3n-de-datos 2026-03-05T19:30:32Z https://support.talkdesk.com/hc/en-us/articles/24373290586779-March-25-29-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/24373290586779-Del-25-al-29-de-marzo-de-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/24489051471515-April-1-5-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/24489051471515-Del-1-al-5-de-abril-de-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/24651549912219-Release-Notes-Talkdesk-Advanced-Dialer 2026-02-23T15:40:05Z https://support.talkdesk.com/hc/en-us/articles/24838119987867-April-8-12-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/24838119987867-Del-8-al-12-de-abril-de-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/24876859856155-Talkdesk-Advanced-Dialer-Overview 2025-11-28T15:06:40Z https://support.talkdesk.com/hc/es/articles/24876859856155-Talkdesk-Advanced-Dialer-Resumen 2025-11-28T15:06:40Z https://support.talkdesk.com/hc/en-us/articles/24997400809243-Release-Notes-Talkdesk-Retail-Experience-Cloud 2026-02-23T15:40:05Z https://support.talkdesk.com/hc/en-us/articles/24998057618075-Talkdesk-Retail-Experience-Cloud-Overview 2025-04-14T15:15:59Z https://support.talkdesk.com/hc/es/articles/24998057618075-Talkdesk-Retail-Experience-Cloud-Overview 2025-04-14T15:15:59Z https://support.talkdesk.com/hc/en-us/articles/24998598130203-Talkdesk-Retail-Experience-Cloud-FAQ 2025-04-14T15:15:44Z https://support.talkdesk.com/hc/es/articles/24998598130203-Talkdesk-Retail-Experience-Cloud-Preguntas-Frecuentes 2025-04-14T15:15:44Z https://support.talkdesk.com/hc/en-us/articles/24999576957339-Service-Directories 2025-10-10T14:35:18Z https://support.talkdesk.com/hc/es/articles/24999576957339-Service-Directories 2025-10-10T14:35:18Z https://support.talkdesk.com/hc/en-us/articles/25056257658011-April-15-19-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/25056257658011-Del-15-al-19-de-abril-de-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/25107768232731--Archive-Product-Notice-Chained-Ring-Groups-End-of-Life-Effective-Nov-13-2024 2025-05-05T16:20:32Z https://support.talkdesk.com/hc/es/articles/25107768232731-Anuncio-de-Producto-End-of-Life-de-Chained-Ring-Groups 2025-05-05T16:20:32Z https://support.talkdesk.com/hc/en-us/articles/25125992717211-April-22-26-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/25125992717211-Del-22-al-26-de-abril-de-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/25127044244123-Talkdesk-Advanced-Dialer-Agent-Experience 2025-11-28T15:06:40Z https://support.talkdesk.com/hc/es/articles/25127044244123-Talkdesk-Advanced-Dialer-Experiencia-del-Agente 2025-11-28T15:06:40Z https://support.talkdesk.com/hc/en-us/articles/25473207923611-April-29-May-3-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/25473207923611-Del-29-de-abril-al-3-de-mayo-de-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/25489857947035--Archive-Product-Notice-UK-long-number-Know-Your-Customer-regulations-Effective-Starting-May-27-2024 2025-01-14T17:23:35Z https://support.talkdesk.com/hc/es/articles/25489857947035-Anuncio-de-Producto-Normativa-Know-Your-Customer-Para-los-N%C3%BAmeros-Largos-en-el-Reino-Unido 2025-01-14T17:23:35Z https://support.talkdesk.com/hc/en-us/articles/25613330784923-Autopilot-System-Entities 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/es/articles/25613330784923-Autopilot-Sistema-entities 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/en-us/articles/25681562670235-May-6-10-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/25681562670235-Del-6-al-10-de-mayo-de-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/25764785441435--Archive-Product-Notice-New-domains-for-network-access-restrictions-Effective-May-27-2024 2024-11-08T15:02:17Z https://support.talkdesk.com/hc/es/articles/25764785441435-Anuncio-de-Producto-Nuevos-dominios-para-las-restricciones-de-acceso-a-la-red-puede-ser-necesario-tomar-medidas 2024-11-08T15:02:17Z https://support.talkdesk.com/hc/en-us/articles/25778741489435-Preparing-for-Salesforce-s-Content-Security-Changes 2026-03-14T20:07:34Z https://support.talkdesk.com/hc/es/articles/25778741489435--C%C3%B3mo-Prepararse-para-los-Cambios-en-la-Seguridad-de-los-Contenidos-de-Salesforce 2026-03-14T20:07:34Z https://support.talkdesk.com/hc/en-us/articles/25779243502619--Archive-Product-Notice-Preparing-for-Salesforce-s-Change-to-Content-Security-Policy-Effective-Starting-May-17-2024 2024-11-08T14:56:54Z https://support.talkdesk.com/hc/es/articles/25779243502619-Anuncio-de-Producto-C%C3%B3mo-Prepararse-para-los-Cambios-en-la-Pol%C3%ADtica-de-Seguridad-de-Contenidos-de-Salesforce 2024-11-08T14:56:54Z https://support.talkdesk.com/hc/en-us/articles/25890850601499-May-13-17-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/25890850601499-Del-13-al-17-de-mayo-de-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/26012053637147-Agent-to-Agent-Call-Recording 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/26012053637147-Agent-to-Agent-Call-Recording 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/26022675845275-Connections-Executions-Dashboard 2026-03-05T09:47:34Z https://support.talkdesk.com/hc/es/articles/26022675845275--Connections-Executions-Dashboard 2026-03-05T09:47:34Z https://support.talkdesk.com/hc/en-us/articles/26077405233307-May-20-24-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/26077405233307-20-24-mayo-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/26205718283291-Restricting-API-Calls-to-Defined-IP-Ranges 2025-09-09T13:16:35Z https://support.talkdesk.com/hc/es/articles/26205718283291-Restringir-las-Llamadas-a-la-API-a-Rangos-de-IP-Definidos 2025-09-09T13:16:35Z https://support.talkdesk.com/hc/en-us/articles/26262671628443-Release-Notes-Talkdesk-Navigator 2026-02-23T15:40:05Z https://support.talkdesk.com/hc/en-us/articles/26264769727771-May-27-31-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/es/articles/26264769727771-27-31-de-mayo-2024 2024-06-18T08:08:38Z https://support.talkdesk.com/hc/en-us/articles/26265455750171-Talkdesk-Navigator-Overview 2026-01-14T17:20:16Z https://support.talkdesk.com/hc/es/articles/26265455750171-Talkdesk-Navigator-Resumen 2026-01-14T17:20:16Z https://support.talkdesk.com/hc/en-us/articles/26291642012827-Talkdesk-Click-To-in-Salesforce 2026-03-15T03:14:04Z https://support.talkdesk.com/hc/es/articles/26291642012827--Talkdesk-Click-To-en-Salesforce 2026-03-15T03:14:04Z https://support.talkdesk.com/hc/en-us/articles/26362442539675-Enable-Voice-Trace 2024-06-17T06:08:21Z https://support.talkdesk.com/hc/es/articles/26362442539675-Activar-Voice-Trace 2024-06-17T06:08:21Z https://support.talkdesk.com/hc/en-us/articles/26403561992987-June-3-7-2024 2024-06-20T10:05:49Z https://support.talkdesk.com/hc/es/articles/26403561992987-3-7-de-junio-de-2024 2024-06-20T10:05:49Z https://support.talkdesk.com/hc/en-us/articles/26552978389275--Archive-Product-Notice-New-and-Improved-Way-to-Create-Support-Tickets-for-Talkdesk-Effective-May-23-2024 2024-09-06T11:43:20Z https://support.talkdesk.com/hc/en-us/articles/26646701175323-AI-Launchpad-Summarization-Models 2025-01-10T16:13:24Z https://support.talkdesk.com/hc/es/articles/26646701175323-AI-Launchpad-Modelos-de-resumen 2025-01-10T16:13:24Z https://support.talkdesk.com/hc/en-us/articles/26657784684571-June-10-14-2024 2024-06-18T10:27:37Z https://support.talkdesk.com/hc/es/articles/26657784684571-10-14-de-junio-de-2024 2024-06-18T10:27:37Z https://support.talkdesk.com/hc/en-us/articles/26848400211739-June-17-21-2024 2024-09-09T16:58:36Z https://support.talkdesk.com/hc/es/articles/26848400211739-17-21-de-junio-de-2024 2024-09-09T16:58:36Z https://support.talkdesk.com/hc/en-us/articles/26905627970843--Archive-Product-Notice-Update-on-Chrome-Browser-Third-Party-Cookies-Phase-Out-Effective-2025 2025-05-06T14:49:00Z https://support.talkdesk.com/hc/es/articles/26905627970843-Anuncio-de-Producto-Actualizaci%C3%B3n-sobre-la-Eliminaci%C3%B3n-Progresiva-de-las-Cookies-de-Terceros-del-Navegador-Chrome-Vigente-a-partir-de-2025 2025-05-06T14:49:00Z https://support.talkdesk.com/hc/en-us/articles/26956085325083--Archive-Product-Notice-Talkdesk-Studio-Assignment-System-Upgrade-Effective-Sep-30-2024 2025-03-14T10:18:52Z https://support.talkdesk.com/hc/es/articles/26956085325083-Anuncio-de-producto-Talkdesk-Studio-Assignment-System-Upgrade-En-vigor-desde-el-30-de-septiembre-de-2024 2025-03-14T10:18:52Z https://support.talkdesk.com/hc/en-us/articles/27030285401755--Archive-Product-Notice-Workspace-Desktop-Update-to-Version-2-0-1-Effective-Jul-29-2024 2024-11-11T14:41:03Z https://support.talkdesk.com/hc/es/articles/27030285401755-Anuncio-de-producto-Actualizaci%C3%B3n-de-Workspace-Desktop-a-la-Versi%C3%B3n-2-0-1-Entrar%C3%A1-en-Vigor-el-29-de-Julio-de-2024 2024-11-11T14:41:03Z https://support.talkdesk.com/hc/en-us/articles/27040645482011-June-24-28-2024 2024-09-09T17:07:36Z https://support.talkdesk.com/hc/es/articles/27040645482011-24-al-28-de-junio-de-2024 2024-09-09T17:07:36Z https://support.talkdesk.com/hc/en-us/articles/27064679184539-Toll-Free-Numbers 2025-10-02T10:10:55Z https://support.talkdesk.com/hc/es/articles/27064679184539-Limitaciones-de-los-N%C3%BAmeros-Toll-Free 2025-10-02T10:10:55Z https://support.talkdesk.com/hc/en-us/articles/27221042326043-July-1-5-2024 2024-09-09T16:58:27Z https://support.talkdesk.com/hc/es/articles/27221042326043-1-al-5-de-julio-de-2024 2024-09-09T16:58:27Z https://support.talkdesk.com/hc/en-us/articles/27415919278491-July-8-12-2024 2026-03-11T16:40:58Z https://support.talkdesk.com/hc/es/articles/27415919278491-Del-8-al-12-de-julio-de-2024 2026-03-11T16:40:58Z https://support.talkdesk.com/hc/en-us/articles/27475813895835-Buying-Phone-Numbers-through-Support 2025-10-02T10:10:55Z https://support.talkdesk.com/hc/es/articles/27475813895835-Comprar-N%C3%BAmeros-de-Tel%C3%A9fono-a-trav%C3%A9s-de-la-Asistencia 2025-10-02T10:10:55Z https://support.talkdesk.com/hc/en-us/articles/27602836980379-July-15-19-2024 2024-09-09T16:59:37Z https://support.talkdesk.com/hc/es/articles/27602836980379-15-al-19-de-julio-de-2024 2024-09-09T16:59:37Z https://support.talkdesk.com/hc/en-us/articles/27625422599067--Archive-Product-Notice-Changes-to-Domestic-Outbound-Calls-from-Indian-Numbers-Effective-Aug-1-2024 2024-11-08T15:16:51Z https://support.talkdesk.com/hc/es/articles/27625422599067-Anuncio-de-Producto-Cambios-en-las-llamadas-salientes-nacionales-desde-n%C3%BAmeros-indios-Vigente-a-partir-del-1-de-agosto-de-2024 2024-11-08T15:16:51Z https://support.talkdesk.com/hc/en-us/articles/27806239399707-July-22-26-2024 2024-09-09T16:58:01Z https://support.talkdesk.com/hc/es/articles/27806239399707-22-26-de-julio-de-2024 2024-09-09T16:58:01Z https://support.talkdesk.com/hc/en-us/articles/27898082579099--Archive-Product-Notice-Update-to-Talkdesk-for-Service-Cloud-Voice-on-Google-Chrome-Effective-Jul-23-2024 2025-05-05T16:20:18Z https://support.talkdesk.com/hc/es/articles/27898082579099-Anuncio-de-producto-Actualizaci%C3%B3n-de-Talkdesk-for-Service-Cloud-Voice-en-Google-Chrome-Efectiva-el-23-de-julio-de-2024 2025-05-05T16:20:18Z https://support.talkdesk.com/hc/en-us/articles/27939902369947-Security-Settings-Setting-Automatic-User-Logout-after-a-given-Inactivity-Time 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/27939902369947-Security-Settings-Configuraci%C3%B3n-del-Cierre-de-Sesi%C3%B3n-Autom%C3%A1tico-del-Usuario-despu%C3%A9s-de-un-Tiempo-de-Inactividad-determinado 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/27941070483099-Enabling-the-Tenant-Custom-Field-on-Microsoft-Dynamics-365 2026-03-15T13:38:56Z https://support.talkdesk.com/hc/es/articles/27941070483099--Habilitaci%C3%B3n-del-Tenant-Custom-Field-campo-personalizado-arrendatario-en-Microsoft-Dynamics-365 2026-03-15T13:38:56Z https://support.talkdesk.com/hc/en-us/articles/28011935197851-July-29-August-2-2024 2024-09-09T16:58:11Z https://support.talkdesk.com/hc/es/articles/28011935197851-2-de-julio-de-2024-29-August 2024-09-09T16:58:11Z https://support.talkdesk.com/hc/en-us/articles/28111739504667-Talkdesk-Digital-Engagement-Migrating-EU-Chat-Touchpoints 2025-04-30T09:40:16Z https://support.talkdesk.com/hc/es/articles/28111739504667-Talkdesk-Digital-Engagement-Migraci%C3%B3n-de-puntos-de-contacto-de-chat-de-la-UE 2025-04-30T09:40:16Z https://support.talkdesk.com/hc/en-us/articles/28205827306139-August-5-9-2024 2024-09-09T16:59:49Z https://support.talkdesk.com/hc/es/articles/28205827306139-5-al-9-de-agosto-de-2024 2024-09-09T16:59:49Z https://support.talkdesk.com/hc/en-us/articles/28389304110363-Enabling-the-Tenant-Custom-Field-on-Salesforce 2025-07-18T17:25:37Z https://support.talkdesk.com/hc/es/articles/28389304110363-Activar-el-campo-personalizado-de-inquilino-en-Salesforce 2025-07-18T17:25:37Z https://support.talkdesk.com/hc/en-us/articles/28404467808155-August-12-16-2024 2024-08-30T16:38:57Z https://support.talkdesk.com/hc/es/articles/28404467808155-Del-12-al-16-de-agosto-de-2024 2024-08-30T16:38:57Z https://support.talkdesk.com/hc/en-us/articles/28467301016091-Knowledge-Management-External-Source-I-File-Upload 2025-11-20T16:06:02Z https://support.talkdesk.com/hc/es/articles/28467301016091-Knowledge-Management-External-Source-I-Carga-de-archivos 2025-11-20T16:06:02Z https://support.talkdesk.com/hc/en-us/articles/28603763273371-August-19-23-2024 2024-09-09T16:59:08Z https://support.talkdesk.com/hc/es/articles/28603763273371-Del-19-al-23-de-agosto-de-2024 2024-09-09T16:59:08Z https://support.talkdesk.com/hc/en-us/articles/28674111540251-Forbidden-Message-Categories-US-and-Canada 2025-10-01T18:26:41Z https://support.talkdesk.com/hc/es/articles/28674111540251-Categor%C3%ADas-de-mensajes-prohibidos-para-SMS 2025-10-01T18:26:41Z https://support.talkdesk.com/hc/en-us/articles/28716850529179-Interaction-Analytics-Data-Export 2025-04-21T16:49:39Z https://support.talkdesk.com/hc/es/articles/28716850529179-Interaction-Analytics-Exportaci%C3%B3n-de-datos 2025-04-21T16:49:39Z https://support.talkdesk.com/hc/en-us/articles/28844838675355-August-26-30-2024 2024-09-11T14:30:32Z https://support.talkdesk.com/hc/es/articles/28844838675355-Del-26-al-30-de-agosto-de-2024 2024-09-11T14:30:32Z https://support.talkdesk.com/hc/en-us/articles/29063229960347-September-2-6-2024 2024-09-11T14:30:42Z https://support.talkdesk.com/hc/es/articles/29063229960347-Del-2-al-6-de-septiembre-de-2024 2024-09-11T14:30:42Z https://support.talkdesk.com/hc/en-us/articles/29132747861019-Blind-Transfer-to-Flow 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/29132747861019-Transferencia-ciega-al-flujo 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/29190377975451-Product-Notice-Required-Reconfiguration-of-SIP-Devices-Effective-Dec-11-2024 2026-01-27T16:01:51Z https://support.talkdesk.com/hc/es/articles/29190377975451-Aviso-de-Producto-Reconfiguraci%C3%B3n-Requerida-de-Dispositivos-SIP-Efectiva-el-11-de-diciembre-de-2024 2026-01-27T16:01:51Z https://support.talkdesk.com/hc/en-us/articles/29255762393627-September-9-13-2024 2024-09-23T10:58:22Z https://support.talkdesk.com/hc/es/articles/29255762393627-9-al-13-de-septiembre-de-2024 2024-09-23T10:58:22Z https://support.talkdesk.com/hc/en-us/articles/29260138047899-Managing-Advanced-Dialer-Automation-Events 2025-11-28T15:06:40Z https://support.talkdesk.com/hc/es/articles/29260138047899--Gesti%C3%B3n-de-Advanced-Dialer-Automation-Events 2025-11-28T15:06:40Z https://support.talkdesk.com/hc/en-us/articles/29288772895131-Updating-Talkdesk-Contacts-in-Advanced-Dialer 2025-11-28T15:06:40Z https://support.talkdesk.com/hc/es/articles/29288772895131--Actualizaci%C3%B3n-de-los-Talkdesk-Contacts-en-el-Advanced-Dialer 2025-11-28T15:06:40Z https://support.talkdesk.com/hc/en-us/articles/29453033739675-September-16-20-2024 2024-10-22T14:31:05Z https://support.talkdesk.com/hc/es/articles/29453033739675-Del-16-al-20-de-septiembre-de-2024 2024-10-22T14:31:05Z https://support.talkdesk.com/hc/en-us/articles/29461132195611-Talkdesk-Data-Retention-Policy 2025-05-15T21:39:37Z https://support.talkdesk.com/hc/es/articles/29461132195611-Pol%C3%ADtica-de-Retenci%C3%B3n-de-Datos-de-Talkdesk 2025-05-15T21:39:37Z https://support.talkdesk.com/hc/en-us/articles/29477727485595--Archive-Product-Notice-Call-Transcription-Retention-Policy-Update-Effective-Nov-25-2024 2025-05-05T16:25:02Z https://support.talkdesk.com/hc/es/articles/29477727485595-Anuncio-de-Producto-Actualizaci%C3%B3n-de-la-Pol%C3%ADtica-de-Retenci%C3%B3n-de-Transcripciones-de-Llamadas-Vigente-a-partir-del-25-de-Noviembre-de-2024 2025-05-05T16:25:02Z https://support.talkdesk.com/hc/en-us/articles/29659207045659-September-23-27-2024 2024-10-22T14:31:05Z https://support.talkdesk.com/hc/es/articles/29659207045659-23-al-27-de-septiembre-de-2024 2024-10-22T14:31:05Z https://support.talkdesk.com/hc/en-us/articles/29794811675291--Archive-Product-Notice-Update-on-Salesforce-Streaming-API-Versions-23-0-through-36-0-Retirement-Effective-Starting-Oct-5-2025 2025-05-05T16:25:45Z https://support.talkdesk.com/hc/es/articles/29794811675291-Anuncio-de-Producto-Actualizaci%C3%B3n-sobre-el-retiro-de-las-versiones-23-0-a-la-36-0-de-la-Streaming-API-de-Salesforce-Entrar%C3%A1-en-vigencia-a-partir-del-5-de-octubre-de-2025 2025-05-05T16:25:45Z https://support.talkdesk.com/hc/en-us/articles/29866376612763-September-30-October-4-2024 2024-10-22T14:31:03Z https://support.talkdesk.com/hc/es/articles/29866376612763-Del-30-October-al-4-de-septiembre-de-2024 2024-10-22T14:31:03Z https://support.talkdesk.com/hc/en-us/articles/29899411489947-Copilot-Dynamic-Knowledge-Segmentation 2026-02-10T16:46:05Z https://support.talkdesk.com/hc/es/articles/29899411489947-Copilot-Segmentaci%C3%B3n-din%C3%A1mica-de-conocimientos 2026-02-10T16:46:05Z https://support.talkdesk.com/hc/en-us/articles/29901388819483-Knowledge-Management-Content-Scope 2024-11-14T15:13:31Z https://support.talkdesk.com/hc/es/articles/29901388819483-Knowledge-Management-Alcance-del-contenido 2024-11-14T15:13:31Z https://support.talkdesk.com/hc/en-us/articles/29990639038619-Display-all-available-recordings-in-Salesforce 2025-07-18T17:25:37Z https://support.talkdesk.com/hc/es/articles/29990639038619-Mostrar-todas-las-grabaciones-disponibles-en-Salesforce 2025-07-18T17:25:37Z https://support.talkdesk.com/hc/en-us/articles/30052438106907-Security-Settings-Overview 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/30052438106907-Security-Settings-Visi%C3%B3n-General 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/30056782929691-October-7-11-2024 2024-10-14T17:09:49Z https://support.talkdesk.com/hc/es/articles/30056782929691-Del-7-al-11-de-octubre-de-2024 2024-10-14T17:09:49Z https://support.talkdesk.com/hc/en-us/articles/30145146912539-Leverage-SF-Einstein-Next-Best-Action-with-T4SCV-Transcriptions 2026-02-27T17:36:45Z https://support.talkdesk.com/hc/es/articles/30145146912539-Utilice-SF-Einstein-Next-Best-Action-con-T4SCV-Transcriptions 2026-02-27T17:36:45Z https://support.talkdesk.com/hc/en-us/articles/30247795002267-October-14-18-2024 2024-11-13T14:21:17Z https://support.talkdesk.com/hc/es/articles/30247795002267-Del-14-al-18-de-octubre-de-2024 2024-11-13T14:21:17Z https://support.talkdesk.com/hc/en-us/articles/30276973784475-Principles-for-Successful-AI-Instruction-Fine-Tuning-Summarization 2026-02-12T17:07:12Z https://support.talkdesk.com/hc/es/articles/30276973784475--Principios-para-unas-instrucciones-correctas-de-AI-Fine-Tuning-para-res%C3%BAmenes 2026-02-12T17:07:12Z https://support.talkdesk.com/hc/en-us/articles/30343336104091-A2P-10-DLC-How-to-Register-and-Submit 2025-10-02T10:10:55Z https://support.talkdesk.com/hc/es/articles/30343336104091-A2P-10-DLC-C%C3%B3mo-registrarse-y-enviar 2025-10-02T10:10:55Z https://support.talkdesk.com/hc/en-us/articles/30439542579227-Introducing-Custom-Data-Fields-Overview 2026-03-05T10:24:42Z https://support.talkdesk.com/hc/es/articles/30439542579227--Introducci%C3%B3n-a-los-Campos-de-Datos-Personalizados-Resumen 2026-03-05T10:24:42Z https://support.talkdesk.com/hc/en-us/articles/30442916522011-October-21-25-2024 2024-12-02T17:22:32Z https://support.talkdesk.com/hc/es/articles/30442916522011-Del-21-al-25-de-octubre-de-2024 2024-12-02T17:22:32Z https://support.talkdesk.com/hc/en-us/articles/30541143424667-Knowledge-Management-External-Source-I-Microsoft-SharePoint 2025-08-08T16:07:33Z https://support.talkdesk.com/hc/es/articles/30541143424667-Knowledge-Management-External-Source-I-Microsoft-SharePoint 2025-08-08T16:07:33Z https://support.talkdesk.com/hc/en-us/articles/30627925260315-Using-Copilot-in-Talkdesk-Zendesk-Connector 2026-02-27T10:32:54Z https://support.talkdesk.com/hc/es/articles/30627925260315-Usar-Copilot-en-Talkdesk-Zendesk-Connector 2026-02-27T10:32:54Z https://support.talkdesk.com/hc/en-us/articles/30629851736219-Custom-Data-Fields-Studio-Use-Case 2025-10-14T15:45:05Z https://support.talkdesk.com/hc/es/articles/30629851736219-Campos-de-datos-personalizados-Caso-de-uso-en-Studio 2025-10-14T15:45:05Z https://support.talkdesk.com/hc/en-us/articles/30672337059483-October-28-November-1-2024 2024-11-14T14:31:10Z https://support.talkdesk.com/hc/es/articles/30672337059483-Octubre-28-November-1-2024 2024-11-14T14:31:10Z https://support.talkdesk.com/hc/en-us/articles/30725071201819--Couldn-t-save-Select-at-least-one-platform 2024-11-07T10:54:14Z https://support.talkdesk.com/hc/en-us/articles/30829334683035-November-4-8-2024 2024-11-13T14:16:34Z https://support.talkdesk.com/hc/es/articles/30829334683035-Del-4-al-8-de-noviembre-de-2024 2024-11-13T14:16:34Z https://support.talkdesk.com/hc/en-us/articles/30857363600539--Archive-Product-Notice-Recommendation-to-Postpone-macOS-15-Update-to-Prevent-Call-Issues 2025-05-05T17:44:15Z https://support.talkdesk.com/hc/es/articles/30857363600539-Anuncio-de-Producto-Recomendaci%C3%B3n-de-Posponer-la-Actualizaci%C3%B3n-a-macOS-15-para-Evitar-Problemas-con-las-Llamadas 2025-05-05T17:44:15Z https://support.talkdesk.com/hc/en-us/articles/30863121013659-Verint-WFM-Connector 2024-11-13T10:21:32Z https://support.talkdesk.com/hc/es/articles/30863121013659-Verint-WFM-Connector 2024-11-13T10:21:32Z https://support.talkdesk.com/hc/en-us/articles/30906754605083-Knowledge-Management-External-Sources-Confluence 2025-02-19T11:55:32Z https://support.talkdesk.com/hc/es/articles/30906754605083-Knowledge-Management-Fuentes-externas-Confluence 2025-02-19T11:55:32Z https://support.talkdesk.com/hc/en-us/articles/30907316242971-Knowledge-Management-External-Sources-I-Remote-File 2025-02-19T14:48:14Z https://support.talkdesk.com/hc/es/articles/30907316242971-Knowledge-Management-Fuentes-externas-I-Archivo-remoto 2025-02-19T14:48:14Z https://support.talkdesk.com/hc/en-us/articles/30927580641947-Knowledge-Management-External-Source-I-Salesforce 2025-02-19T14:48:15Z https://support.talkdesk.com/hc/es/articles/30927580641947-Knowledge-Management-Fuente-externa-I-Salesforce 2025-02-19T14:48:15Z https://support.talkdesk.com/hc/en-us/articles/30928392146203-Knowledge-Management-External-Source-I-Zendesk-Guide 2025-02-19T11:55:31Z https://support.talkdesk.com/hc/es/articles/30928392146203-Knowledge-Management-Fuente-externa-I-Zendesk-Guide 2025-02-19T11:55:31Z https://support.talkdesk.com/hc/en-us/articles/30932184345499-Knowledge-Management-External-Source-I-Intercom 2025-02-19T11:55:31Z https://support.talkdesk.com/hc/es/articles/30932184345499-Knowledge-Management-Fuente-externa-I-Intercom 2025-02-19T11:55:31Z https://support.talkdesk.com/hc/en-us/articles/30932396156315-Knowledge-Management-External-Source-I-ServiceNow 2025-09-08T10:53:33Z https://support.talkdesk.com/hc/es/articles/30932396156315-Knowledge-Management-Fuente-externa-I-ServiceNow 2025-09-08T10:53:33Z https://support.talkdesk.com/hc/en-us/articles/30932809308443-Knowledge-Management-External-Source-I-Web-Crawler 2026-01-28T18:48:27Z https://support.talkdesk.com/hc/es/articles/30932809308443--Knowledge-Management-Fuente-externa-I-Web-Crawler 2026-01-28T18:48:27Z https://support.talkdesk.com/hc/en-us/articles/31036016729627-November-11-15-2024 2024-12-09T10:40:10Z https://support.talkdesk.com/hc/es/articles/31036016729627-Del-11-al-15-de-noviembre-de-2024 2024-12-09T10:40:10Z https://support.talkdesk.com/hc/en-us/articles/31100726167835-Product-Notice-Upcoming-Consult-Transfers-to-Queue-Enhancement-Effective-Mar-03-2025 2026-01-27T16:01:51Z https://support.talkdesk.com/hc/es/articles/31100726167835-Anuncio-de-producto-Pr%C3%B3xima-mejora-de-las-Consult-Transfers-to-Queue-En-vigor-el-31-de-enero-de-2025 2026-01-27T16:01:51Z https://support.talkdesk.com/hc/en-us/articles/31135450003611-Talkdesk-Microsoft-Teams-Presence-Synchronization 2025-08-18T09:52:44Z https://support.talkdesk.com/hc/en-us/articles/31248792790555--Preview-Knowledge-Management-Custom-API-Connector-Configuration-Guide 2025-04-17T14:21:59Z https://support.talkdesk.com/hc/es/articles/31248792790555-Knowledge-Management-Gu%C3%ADa-de-configuraci%C3%B3n-del-conector-API-personalizado 2025-04-17T14:21:59Z https://support.talkdesk.com/hc/en-us/articles/31254755299099-Troubleshooting-Voice-Biometric-Failures 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/es/articles/31254755299099-Soluci%C3%B3n-de-problemas-de-fallos-de-biometr%C3%ADa-de-voz 2025-10-01T16:39:46Z https://support.talkdesk.com/hc/en-us/articles/31261400972699-November-18-22-2024 2024-12-13T15:55:58Z https://support.talkdesk.com/hc/es/articles/31261400972699-Del-18-al-22-de-noviembre-de-2024 2024-12-13T15:55:58Z https://support.talkdesk.com/hc/en-us/articles/31298426776987-WFM-Shift-Trade-Automation 2026-01-09T11:01:54Z https://support.talkdesk.com/hc/es/articles/31298426776987-WFM-Shift-Trade-Automation 2026-01-09T11:01:54Z https://support.talkdesk.com/hc/en-us/articles/31450169880475--Channels-Voice-Channel-Settings 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/31450169880475--Channels-Configuraci%C3%B3n-de-Voice-Channel 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/31455972967579-November-25-29-2024 2024-12-17T12:57:00Z https://support.talkdesk.com/hc/es/articles/31455972967579-Del-25-al-29-de-noviembre-de-2024 2024-12-17T12:57:00Z https://support.talkdesk.com/hc/en-us/articles/31523096618651-Text-to-Speech-Voice-Settings 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/31523096618651-Configuraci%C3%B3n-de-voz-del-texto-a-voz 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/31531169299099-Product-Notice-Microsoft-SharePoint-Connector-Upgrade-EOL-Effective-Mar-4-2025 2026-01-27T16:01:51Z https://support.talkdesk.com/hc/es/articles/31531169299099-Anuncio-de-producto-Actualizaci%C3%B3n-de-Microsoft-SharePoint-Connector-y-EoL-En-vigor-el-4-de-marzo-de-2025 2026-01-27T16:01:51Z https://support.talkdesk.com/hc/en-us/articles/31686446927771-December-2-6-2024 2024-12-17T12:56:57Z https://support.talkdesk.com/hc/es/articles/31686446927771-Del-2-al-6-de-diciembre-de-2024 2024-12-17T12:56:57Z https://support.talkdesk.com/hc/en-us/articles/31836495713947-AI-Launchpad-Excluding-Agents-Ring-Groups-from-AI-Flows 2025-01-10T16:13:24Z https://support.talkdesk.com/hc/es/articles/31836495713947-AI-Launchpad-C%C3%B3mo-Excluir-Agentes-Ring-Groups-de-AI-Flows 2025-01-10T16:13:24Z https://support.talkdesk.com/hc/en-us/articles/31929599451931-December-9-13-2024 2024-12-30T16:11:29Z https://support.talkdesk.com/hc/es/articles/31929599451931-Del-9-al-13-de-diciembre-de-2024 2024-12-30T16:11:29Z https://support.talkdesk.com/hc/en-us/articles/31962463855259-Talkdesk-Digital-Engagement-New-Outbound-Fax 2025-04-30T09:40:16Z https://support.talkdesk.com/hc/es/articles/31962463855259-Talkdesk-Digital-Engagement-Nuevo-Fax-Saliente 2025-04-30T09:40:16Z https://support.talkdesk.com/hc/en-us/articles/31962869805083-Talkdesk-Digital-Engagement-Accessing-Fax-Settings 2025-04-30T09:40:16Z https://support.talkdesk.com/hc/es/articles/31962869805083-Talkdesk-Digital-Engagement-Acceso-a-la-configuraci%C3%B3n-de-fax 2025-04-30T09:40:16Z https://support.talkdesk.com/hc/en-us/articles/32167734140315-December-16-20-2024 2024-12-30T16:11:19Z https://support.talkdesk.com/hc/es/articles/32167734140315-Del-16-al-20-de-diciembre-de-2024 2024-12-30T16:11:19Z https://support.talkdesk.com/hc/en-us/articles/32347063932571-Support-Dashboard-Overview 2025-10-17T11:18:11Z https://support.talkdesk.com/hc/en-us/articles/32347853649563-December-23-27-2024 2025-01-06T18:39:43Z https://support.talkdesk.com/hc/es/articles/32347853649563-23-al-27-de-diciembre-de-2024 2025-01-06T18:39:43Z https://support.talkdesk.com/hc/en-us/articles/32527843404699-December-30-2024-January-3-2025 2025-02-21T14:31:05Z https://support.talkdesk.com/hc/es/articles/32527843404699-30-de-diciembre-2024-January-3-2025 2025-02-21T14:31:05Z https://support.talkdesk.com/hc/en-us/articles/32597506699163-Support-Dashboard-Partner-Role-Based-Permissions 2025-11-06T19:04:44Z https://support.talkdesk.com/hc/en-us/articles/32627503929115-Support-Dashboard-Entitlement 2025-10-17T11:18:11Z https://support.talkdesk.com/hc/en-us/articles/32627577954203-Support-Dashboard-Knowledge-Base 2025-10-17T11:18:11Z https://support.talkdesk.com/hc/en-us/articles/32627595198747-Support-Dashboard-General-Access 2025-10-17T11:18:11Z https://support.talkdesk.com/hc/en-us/articles/32627726770331-Support-Dashboard-Accounts 2025-10-17T11:18:11Z https://support.talkdesk.com/hc/en-us/articles/32627735621915-Support-Dashboard-Organizations 2025-10-17T11:18:11Z https://support.talkdesk.com/hc/en-us/articles/32627796134427-Support-Dashboard-Listing-Organizations 2025-10-17T11:18:11Z https://support.talkdesk.com/hc/en-us/articles/32627808464155-Support-Dashboard-Organizations-Details 2025-11-05T15:03:29Z https://support.talkdesk.com/hc/en-us/articles/32627942856987-Support-Dashboard-Create-Express-Account 2025-10-17T11:18:11Z https://support.talkdesk.com/hc/en-us/articles/32627955455899-Support-Dashboard-Generic-Settings 2025-11-05T15:11:35Z https://support.talkdesk.com/hc/en-us/articles/32629139657499-Support-Dashboard-Account-Basics 2025-10-17T11:18:11Z https://support.talkdesk.com/hc/en-us/articles/32629187599131-Support-Dashboard-Global-Settings 2025-10-17T11:18:11Z https://support.talkdesk.com/hc/en-us/articles/32629342556699-Support-Dashboard-Global-Settings-General-Information 2025-10-17T11:18:11Z https://support.talkdesk.com/hc/en-us/articles/32629443888027-Support-Dashboard-Global-Settings-Preferences 2025-10-17T11:18:11Z https://support.talkdesk.com/hc/en-us/articles/32633207720731-Support-Dashboard-Global-Settings-Routing 2025-10-17T11:18:11Z https://support.talkdesk.com/hc/en-us/articles/32634433800987-Support-Dashboard-Global-Settings-Communications 2025-10-17T11:18:11Z https://support.talkdesk.com/hc/en-us/articles/32637473399963-Support-Dashboard-Billing 2025-10-17T11:18:11Z https://support.talkdesk.com/hc/en-us/articles/32637496504219-Support-Dashboard-Billing-Overview 2025-10-17T11:18:11Z https://support.talkdesk.com/hc/en-us/articles/32637548480923-Support-Dashboard-Billing-Rate-Plan 2025-10-17T11:18:11Z https://support.talkdesk.com/hc/en-us/articles/32637857585947-Support-Dashboard-Billing-Settings 2025-10-17T11:18:11Z https://support.talkdesk.com/hc/en-us/articles/32638123353755-Support-Dashboard-Billing-Settings-General 2025-10-17T11:18:11Z https://support.talkdesk.com/hc/en-us/articles/32638235211419-Support-Dashboard-Billing-Settings-Credits 2025-10-17T11:18:11Z https://support.talkdesk.com/hc/en-us/articles/32638300270491-Support-Dashboard-Billing-Settings-Payments 2025-10-17T11:18:11Z https://support.talkdesk.com/hc/en-us/articles/32638525675163-Support-Dashboard-Billing-Settings-Lifecycle 2025-10-17T11:18:11Z https://support.talkdesk.com/hc/en-us/articles/32638649808539-Support-Dashboard-Billing-Settings-Notifications 2025-10-17T11:18:11Z https://support.talkdesk.com/hc/en-us/articles/32638709705755-Support-Dashboard-Billing-Settings-Usage-Pricing 2025-10-17T11:18:11Z https://support.talkdesk.com/hc/en-us/articles/32638807537819-Support-Dashboard-Billing-Settings-Usage-Charging 2025-10-17T11:18:11Z https://support.talkdesk.com/hc/en-us/articles/32669699572251-Billing-Insights-API 2025-02-13T13:12:43Z https://support.talkdesk.com/hc/en-us/articles/32669812668059-Support-Dashboard 2025-10-17T11:18:11Z https://support.talkdesk.com/hc/en-us/articles/32672282077851-AI-Launchpad-Manage-Seats 2026-02-13T17:28:25Z https://support.talkdesk.com/hc/es/articles/32672282077851--AI-Launchpad-Gesti%C3%B3n-de-Plazas 2026-02-13T17:28:25Z https://support.talkdesk.com/hc/en-us/articles/32754681701147-January-6-10-2025 2025-02-21T14:32:36Z https://support.talkdesk.com/hc/es/articles/32754681701147-Del-6-al-10-de-enero-de-2025 2025-02-21T14:32:36Z https://support.talkdesk.com/hc/en-us/articles/32966941212699--Queues-Queues-Management 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/32966941212699-Gesti%C3%B3n-de-Colas 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/32974999630875-January-13-17-2025 2025-02-21T14:29:25Z https://support.talkdesk.com/hc/es/articles/32974999630875-Del-13-al-17-de-enero-de-2025 2025-02-21T14:29:25Z https://support.talkdesk.com/hc/en-us/articles/33243506745755-January-20-24-2025 2025-02-21T14:28:06Z https://support.talkdesk.com/hc/es/articles/33243506745755-20-al-24-de-enero-de-2025 2025-02-21T14:28:06Z https://support.talkdesk.com/hc/en-us/articles/33346870475931--Customization-Account-Workspace-Settings 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/33346870475931--Personalizaci%C3%B3n-Configuraci%C3%B3n-de-Account-Workspace 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/33452367146523--Preview-Automation-Designer-Knowledge-Management 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/es/articles/33452367146523--Preview-Feature-Automation-Designer-Knowledge-Management 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/en-us/articles/33452770946331--Preview-Automation-Designer-Search-Knowledge-Component 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/es/articles/33452770946331--Vista-previa-de-la-funci%C3%B3n-Automation-Designer-Search-Knowledge-Component 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/en-us/articles/33577982370715-January-27-31-2025 2025-02-21T14:25:53Z https://support.talkdesk.com/hc/es/articles/33577982370715-Del-27-al-31-de-enero-de-2025 2025-02-21T14:25:53Z https://support.talkdesk.com/hc/en-us/articles/33677634109723-Product-Notice-Talkdesk-Firewall-Configurations-Update-Effective-Mar-7-2025 2026-01-27T16:01:51Z https://support.talkdesk.com/hc/es/articles/33677634109723-Anuncio-de-Producto-Actualizaci%C3%B3n-de-las-configuraciones-del-Firewall-de-Talkdesk-en-vigor-a-partir-del-7-de-marzo-de-2025 2026-01-27T16:01:51Z https://support.talkdesk.com/hc/en-us/articles/33781114720923-Copilot-Guidelines-on-Creating-Disposition-Lists-for-Interaction-Classifiers 2026-02-10T16:46:05Z https://support.talkdesk.com/hc/es/articles/33781114720923-Copilot-Directrices-para-la-Creaci%C3%B3n-de-Listas-de-Disposition-para-Clasificadores-de-Interacci%C3%B3n 2026-02-10T16:46:05Z https://support.talkdesk.com/hc/en-us/articles/33869118539547-February-3-7-2025 2025-02-21T14:34:39Z https://support.talkdesk.com/hc/es/articles/33869118539547-Del-3-al-7-de-febrero-de-2025 2025-02-21T14:34:39Z https://support.talkdesk.com/hc/en-us/articles/33960142030107-Talkdesk-Express-Overview 2025-10-28T19:19:29Z https://support.talkdesk.com/hc/en-us/articles/33960233931675-Talkdesk-Express-Entitlement 2025-10-28T19:19:29Z https://support.talkdesk.com/hc/en-us/articles/33960298394523-Talkdesk-Express-Knowledge-Base 2025-10-28T19:19:29Z https://support.talkdesk.com/hc/en-us/articles/33960357795227-Talkdesk-Express-Packaging 2025-10-28T19:19:29Z https://support.talkdesk.com/hc/en-us/articles/33960370773147-Talkdesk-Express-Capabilities 2025-11-12T15:54:03Z https://support.talkdesk.com/hc/en-us/articles/33961082471579-Talkdesk-Express-Add-ons 2025-10-28T19:19:29Z https://support.talkdesk.com/hc/en-us/articles/33961118350235-Talkdesk-Express-Upgrades 2025-10-28T19:19:29Z https://support.talkdesk.com/hc/en-us/articles/33961163861147-Talkdesk-Express-Motion 2025-10-28T19:19:29Z https://support.talkdesk.com/hc/en-us/articles/33961814519451-Talkdesk-Express-Express-Settings 2025-10-28T19:19:29Z https://support.talkdesk.com/hc/en-us/articles/33961988850459-Talkdesk-Express-Trials 2026-01-23T16:21:38Z https://support.talkdesk.com/hc/en-us/articles/33962233238683-Talkdesk-Express-Conversions 2025-10-28T19:19:29Z https://support.talkdesk.com/hc/en-us/articles/33962533987483-Talkdesk-Express-Amendments 2025-10-28T19:19:29Z https://support.talkdesk.com/hc/en-us/articles/33962731735323-Talkdesk-Express-Cancellations 2025-10-28T19:19:29Z https://support.talkdesk.com/hc/en-us/articles/33962855254043-Talkdesk-Express-Pricing 2025-10-28T19:19:29Z https://support.talkdesk.com/hc/en-us/articles/33962934283291-Talkdesk-Express-Support 2025-10-28T19:19:29Z https://support.talkdesk.com/hc/en-us/articles/33963003544347-Talkdesk-Express-Open-a-Support-Ticket 2025-10-28T19:19:29Z https://support.talkdesk.com/hc/en-us/articles/33963280650011-Talkdesk-Express-Numbers 2025-10-28T19:19:29Z https://support.talkdesk.com/hc/en-us/articles/33963301815707-Talkdesk-Express-FAQs 2025-10-29T16:43:55Z https://support.talkdesk.com/hc/en-us/articles/33963373429403-Talkdesk-Express-FAQs-Overview 2025-11-25T14:36:27Z https://support.talkdesk.com/hc/en-us/articles/33963459138459-Talkdesk-Express-FAQs-Pricing-Billing 2025-11-25T14:59:47Z https://support.talkdesk.com/hc/en-us/articles/33963483492635-Talkdesk-Express-FAQs-Amendments-Cancellations 2025-11-25T15:44:29Z https://support.talkdesk.com/hc/en-us/articles/33963560083483-Talkdesk-Express-FAQs-Configuration-Setup 2025-11-25T15:58:54Z https://support.talkdesk.com/hc/en-us/articles/33963617835931-Talkdesk-Express-FAQs-Functionality-Features 2025-11-25T16:07:53Z https://support.talkdesk.com/hc/en-us/articles/33963661686427-Talkdesk-Express-FAQs-Support-Maintenance 2025-11-25T16:19:13Z https://support.talkdesk.com/hc/en-us/articles/33963684030491-Talkdesk-Express-FAQs-Others 2025-11-25T16:19:56Z https://support.talkdesk.com/hc/en-us/articles/33981868478107-Product-Notice-Upgrade-Talkdesk-for-Salesforce-to-Ensure-Compatibility-with-ICU-Locale-Formats-Effective-Jun-7-2025 2026-01-27T16:01:51Z https://support.talkdesk.com/hc/es/articles/33981868478107-Anuncio-de-Producto-Actualice-Talkdesk-for-Salesforce-para-Garantizar-la-Compatibilidad-con-los-Formatos-de-Configuraci%C3%B3n-Regional-ICU-Vigente-a-partir-del-7-de-junio-de-2025 2026-01-27T16:01:51Z https://support.talkdesk.com/hc/en-us/articles/33986305798171-Billing-Insights-API-Overview 2025-02-13T13:10:52Z https://support.talkdesk.com/hc/en-us/articles/33986364625435-Billing-Insights-API-Entitlement 2025-02-13T13:10:52Z https://support.talkdesk.com/hc/en-us/articles/33986376609179-Billing-Insights-API-FAQs 2025-02-13T13:12:16Z https://support.talkdesk.com/hc/en-us/articles/34031933617435-Autopilot-Bring-Your-Own-Bot-BYOB 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/es/articles/34031933617435-Autopilot-Bring-Your-Own-Bot-BYOB 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/en-us/articles/34115537857947-February-10-14-2025 2025-09-29T16:12:23Z https://support.talkdesk.com/hc/es/articles/34115537857947-Del-10-al-14-de-febrero-de-2025 2025-09-29T16:12:23Z https://support.talkdesk.com/hc/en-us/articles/34148219845787-Enabling-Relate-to-in-Talkdesk-Microsoft-Dynamics-365-Connector 2025-07-18T15:11:55Z https://support.talkdesk.com/hc/es/articles/34148219845787-Habilitar-Relate-to-en-Talkdesk-Microsoft-Dynamics-365-Connector 2025-07-18T15:11:55Z https://support.talkdesk.com/hc/en-us/articles/34148358997659-Using-Relate-to-in-Talkdesk-Microsoft-Dynamics-365-Connector-Conversations 2026-03-27T15:04:53Z https://support.talkdesk.com/hc/es/articles/34148358997659-Uso-de-Relate-to-en-Talkdesk-Microsoft-Dynamics-365-Connector-Conversations 2026-03-27T15:04:53Z https://support.talkdesk.com/hc/en-us/articles/34171163417115-Talkdesk-SAP-C4C-Connector-Integration-Activation 2026-03-14T20:24:58Z https://support.talkdesk.com/hc/es/articles/34171163417115--Conector-Talkdesk-SAP-C4C-Activaci%C3%B3n-de-la-integraci%C3%B3n 2026-03-14T20:24:58Z https://support.talkdesk.com/hc/en-us/articles/34171312800795-Automating-tasks-in-the-SAP-C4C-Connector 2025-02-19T14:48:14Z https://support.talkdesk.com/hc/es/articles/34171312800795-Automatizaci%C3%B3n-de-tareas-en-el-Conector-SAP-C4C 2025-02-19T14:48:14Z https://support.talkdesk.com/hc/en-us/articles/34251962022683-Talkdesk-Navigator-Best-Practices-for-Analyze-Message-Component 2026-01-14T17:20:16Z https://support.talkdesk.com/hc/es/articles/34251962022683-Talkdesk-Navigator-Buenas-pr%C3%A1cticas-para-el-componente-de-an%C3%A1lisis-de-mensajes 2026-01-14T17:20:16Z https://support.talkdesk.com/hc/en-us/articles/34325800577307-February-17-21-2025 2025-02-26T10:16:37Z https://support.talkdesk.com/hc/es/articles/34325800577307-Del-17-al-21-de-febrero-de-2025 2025-02-26T10:16:37Z https://support.talkdesk.com/hc/en-us/articles/34328355703835-Autopilot-Sharing-Data-between-Studio-and-Autopilot 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/es/articles/34328355703835-Autopilot-Compartir-datos-entre-Studio-y-Autopilot 2025-08-22T16:21:09Z https://support.talkdesk.com/hc/en-us/articles/34409973406235--Queues-Preferences-Transfer-Preferences 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/34409973406235--Queues-Preferencias-Preferencias-de-Transferencia 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/34491475295387-Product-Notice-Legacy-SBCs-to-Be-Deprecated-Important-Migration-Steps-for-Affected-Talkdesk-Customers-Effective-Aug-27-2025 2026-01-27T16:01:51Z https://support.talkdesk.com/hc/es/articles/34491475295387-Anuncio-de-Producto-Los-SBC-Legacy-dejar%C3%A1n-de-funcionar-Pasos-importantes-de-migraci%C3%B3n-para-los-clientes-afectados-de-Talkdesk-En-vigor-a-partir-del-27-de-agosto-de-2025 2026-01-27T16:01:51Z https://support.talkdesk.com/hc/en-us/articles/34561764140315-February-24-28-2025 2025-03-24T18:25:27Z https://support.talkdesk.com/hc/es/articles/34561764140315-Del-24-al-28-de-febrero-de-2025 2025-03-24T18:25:27Z https://support.talkdesk.com/hc/en-us/articles/34792543322139-March-3-7-2025 2025-03-24T18:25:27Z https://support.talkdesk.com/hc/es/articles/34792543322139-3-al-7-de-marzo-de-2025 2025-03-24T18:25:27Z https://support.talkdesk.com/hc/en-us/articles/34914458168603-Talkdesk-for-Salesforce-Trial-Configuration 2026-03-14T15:12:01Z https://support.talkdesk.com/hc/es/articles/34914458168603--Talkdesk-for-Salesforce-Configuraci%C3%B3n-de-Prueba 2026-03-14T15:12:01Z https://support.talkdesk.com/hc/en-us/articles/35034946496795-March-10-14-2025 2025-03-25T16:28:04Z https://support.talkdesk.com/hc/es/articles/35034946496795-10-al-14-de-marzo-de-2025 2025-03-25T16:28:04Z https://support.talkdesk.com/hc/en-us/articles/35268711449627-March-17-21-2025 2025-04-07T14:34:32Z https://support.talkdesk.com/hc/es/articles/35268711449627-Del-17-al-21-de-marzo-de-2025 2025-04-07T14:34:32Z https://support.talkdesk.com/hc/en-us/articles/35497801968667-How-to-Embed-Talkdesk-within-your-System 2025-07-17T10:26:27Z https://support.talkdesk.com/hc/es/articles/35497801968667-C%C3%B3mo-integrar-Talkdesk-en-su-sistema 2025-07-17T10:26:27Z https://support.talkdesk.com/hc/en-us/articles/35499654181275-March-24-28-2025 2025-04-04T12:55:12Z https://support.talkdesk.com/hc/es/articles/35499654181275-Del-24-al-28-de-marzo-de-2025 2025-04-04T12:55:12Z https://support.talkdesk.com/hc/en-us/articles/35558113519003-Retail-Workspace 2026-02-04T17:57:54Z https://support.talkdesk.com/hc/es/articles/35558113519003--Workspace-Minorista 2026-02-04T17:57:54Z https://support.talkdesk.com/hc/en-us/articles/35558287120283-E-Commerce-Platform-Integrations 2025-04-14T15:14:56Z https://support.talkdesk.com/hc/es/articles/35558287120283-Integraci%C3%B3n-de-Plataformas-de-Comercio-Electr%C3%B3nico 2025-04-14T15:14:56Z https://support.talkdesk.com/hc/en-us/articles/35558398660635-Retail-Autopilots 2025-12-08T17:42:47Z https://support.talkdesk.com/hc/es/articles/35558398660635-Retail-Autopilots 2025-12-08T17:42:47Z https://support.talkdesk.com/hc/en-us/articles/35712484075163-Understanding-Toll-Fraud-and-How-to-Protect-Your-Talkdesk-Account 2025-10-01T18:26:41Z https://support.talkdesk.com/hc/es/articles/35712484075163-Comprender-el-Fraude-Telef%C3%B3nico-y-C%C3%B3mo-Proteger-su-Cuenta-de-Talkdesk 2025-10-01T18:26:41Z https://support.talkdesk.com/hc/en-us/articles/35723137301659-Phone-Numbers-Permissions 2025-10-02T10:10:55Z https://support.talkdesk.com/hc/es/articles/35723137301659-N%C3%BAmeros-de-Tel%C3%A9fono-Permisos 2025-10-02T10:10:55Z https://support.talkdesk.com/hc/en-us/articles/35732044868379-March-31-April-4-2025 2025-04-21T11:29:36Z https://support.talkdesk.com/hc/es/articles/35732044868379-Del-31-de-marzo-al-4-de-abril-de-2025 2025-04-21T11:29:36Z https://support.talkdesk.com/hc/en-us/articles/35735180032411-Talkdesk-Navigator-Dashboard-for-Explore 2026-01-14T17:20:16Z https://support.talkdesk.com/hc/es/articles/35735180032411--Talkdesk-Navigator-Dashboard-for-Explore 2026-01-14T17:20:16Z https://support.talkdesk.com/hc/en-us/articles/35846347578523-Using-Talkdesk-Embedded-CTI-in-Microsoft-Dynamics-365 2026-02-19T17:42:41Z https://support.talkdesk.com/hc/es/articles/35846347578523--Uso-de-Talkdesk-Embedded-CTI-en-Microsoft-Dynamics-365 2026-02-19T17:42:41Z https://support.talkdesk.com/hc/en-us/articles/35970254476827-Workspace-Operator 2026-03-15T05:48:46Z https://support.talkdesk.com/hc/es/articles/35970254476827--Workspace-Operator 2026-03-15T05:48:46Z https://support.talkdesk.com/hc/en-us/articles/35971476425627-April-7-11-2025 2025-05-07T09:51:46Z https://support.talkdesk.com/hc/es/articles/35971476425627-Del-7-al-11-de-abril-de-2025 2025-05-07T09:51:46Z https://support.talkdesk.com/hc/en-us/articles/36178310648475-April-14-18-2025 2025-05-07T09:51:47Z https://support.talkdesk.com/hc/es/articles/36178310648475-Del-14-al-18-de-abril-de-2025 2025-05-07T09:51:47Z https://support.talkdesk.com/hc/en-us/articles/36183053530651-Customer-Experience-Analytics-Starter-Overview 2025-06-02T14:52:54Z https://support.talkdesk.com/hc/es/articles/36183053530651-Customer-Experience-Analytics-Starter-Descripci%C3%B3n-general 2025-06-02T14:52:54Z https://support.talkdesk.com/hc/en-us/articles/36216252941595--Preview-AI-Guardrails-Overview 2026-03-11T16:38:57Z https://support.talkdesk.com/hc/es/articles/36216252941595--Preview-AI-Guardrails-Descripci%C3%B3n-general 2026-03-11T16:38:57Z https://support.talkdesk.com/hc/en-us/articles/36250073208859-Conversations-App-Tab-Management 2026-03-15T09:57:24Z https://support.talkdesk.com/hc/es/articles/36250073208859--Conversations-App-Gesti%C3%B3n-de-Pesta%C3%B1as 2026-03-15T09:57:24Z https://support.talkdesk.com/hc/en-us/articles/36293288411803-Configuring-Talkdesk-Embedded-in-ServiceNow 2025-07-08T08:08:09Z https://support.talkdesk.com/hc/es/articles/36293288411803-Configuraci%C3%B3n-de-Talkdesk-Embedded-en-ServiceNow 2025-07-08T08:08:09Z https://support.talkdesk.com/hc/en-us/articles/36439290457499-VDI-Connect 2026-03-14T16:18:04Z https://support.talkdesk.com/hc/es/articles/36439290457499--VDI-Connect 2026-03-14T16:18:04Z https://support.talkdesk.com/hc/en-us/articles/36439786235035-April-21-25-2025 2026-03-11T16:38:25Z https://support.talkdesk.com/hc/es/articles/36439786235035-21-25-de-abril-de-2025 2026-03-11T16:38:25Z https://support.talkdesk.com/hc/en-us/articles/36472246344603-Talkdesk-Digital-Engagement-Connecting-and-Authentication-Email-Channel 2026-01-19T14:34:50Z https://support.talkdesk.com/hc/es/articles/36472246344603-Talkdesk-Digital-Engagement-Conexi%C3%B3n-y-autenticaci%C3%B3n-Canal-de-correo-electr%C3%B3nico 2026-01-19T14:34:50Z https://support.talkdesk.com/hc/en-us/articles/36628612182811--Numbers-Dedicated-Line-Visual-Indicators-on-Numbers-Page-Legacy 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/36628612182811--Numbers-Indicadores-Visuales-de-la-L%C3%ADnea-Dedicada-en-la-P%C3%A1gina-Numbers 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/36632336942107-April-28-May-2-2025 2025-05-26T10:25:04Z https://support.talkdesk.com/hc/es/articles/36632336942107-Del-28-de-abril-al-2-de-mayo-de-2025 2025-05-26T10:25:04Z https://support.talkdesk.com/hc/en-us/articles/36738388917019-WFM-Time-Off-Automation 2026-01-14T17:44:34Z https://support.talkdesk.com/hc/es/articles/36738388917019--WFM-Automatizaci%C3%B3n-de-Time-off 2026-01-14T17:44:34Z https://support.talkdesk.com/hc/en-us/articles/36832836410139-May-5-9-2025 2025-09-29T16:12:35Z https://support.talkdesk.com/hc/es/articles/36832836410139-Del-5-al-9-de-mayo-de-2025 2025-09-29T16:12:35Z https://support.talkdesk.com/hc/en-us/articles/36889809491611-Workspace-Desktop-App-Version-Support 2026-03-27T18:36:57Z https://support.talkdesk.com/hc/es/articles/36889809491611--Soporte-de-versiones-de-Workspace-Desktop-App 2026-03-27T18:36:57Z https://support.talkdesk.com/hc/en-us/articles/36979570882971-Keyboard-Shortcuts 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/36979570882971--Atajos-de-Teclado 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/37061941941403-SAML-SSO-OKTA 2026-02-10T15:27:10Z https://support.talkdesk.com/hc/es/articles/37061941941403-SAML-SSO-OKTA 2026-02-10T15:27:10Z https://support.talkdesk.com/hc/en-us/articles/37141496535707-May-12-16-2025 2025-07-08T08:08:10Z https://support.talkdesk.com/hc/es/articles/37141496535707-12-16-de-mayo-de-2025 2025-07-08T08:08:10Z https://support.talkdesk.com/hc/en-us/articles/37308985168667--Preview-Talkdesk-Advanced-Dialer-SMS-Campaign 2025-11-28T15:06:40Z https://support.talkdesk.com/hc/es/articles/37308985168667--Preview-Talkdesk-Advanced-Dialer-Campa%C3%B1a-de-SMS 2025-11-28T15:06:40Z https://support.talkdesk.com/hc/en-us/articles/37316124696347-Workspace-Desktop-App-FAQ 2025-10-14T16:47:44Z https://support.talkdesk.com/hc/es/articles/37316124696347--Workspace-Desktop-App-Preguntas-Frecuentes 2025-10-14T16:47:44Z https://support.talkdesk.com/hc/en-us/articles/37372767789851-May-19-23-2025 2025-07-08T08:08:11Z https://support.talkdesk.com/hc/es/articles/37372767789851-Del-19-al-23-de-mayo-de-2025 2025-07-08T08:08:11Z https://support.talkdesk.com/hc/en-us/articles/37598101795611-May-26-30-2025 2025-07-08T08:08:10Z https://support.talkdesk.com/hc/es/articles/37598101795611-Del-26-al-30-de-mayo-de-2025 2025-07-08T08:08:10Z https://support.talkdesk.com/hc/en-us/articles/37598976886683--Numbers-Phone-Numbers-Queue-Visibility-and-Filtering 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/37598976886683--Numbers-N%C3%BAmeros-de-Tel%C3%A9fono-Visibilidad-y-Filtrado-de-Colas 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/37683651826331-Financial-Services-Experience-Cloud-for-Insurance-Overview 2025-07-08T08:08:09Z https://support.talkdesk.com/hc/es/articles/37683651826331-Financial-Services-Experience-Cloud-for-Insurance-Resumen 2025-07-08T08:08:09Z https://support.talkdesk.com/hc/en-us/articles/37683913065883-Configuring-the-Insurance-Workspace 2025-07-08T08:08:09Z https://support.talkdesk.com/hc/es/articles/37683913065883-Configuraci%C3%B3n-del-Workspace-de-seguros 2025-07-08T08:08:09Z https://support.talkdesk.com/hc/en-us/articles/37705808136475-Using-the-Insurance-Workspace 2025-07-08T08:08:09Z https://support.talkdesk.com/hc/es/articles/37705808136475-Uso-del-Insurance-Workspace 2025-07-08T08:08:09Z https://support.talkdesk.com/hc/en-us/articles/37706066175003-Release-Notes-I-Talkdesk-Financial-Services-Experience-Cloud-for-Insurance 2026-02-23T15:40:05Z https://support.talkdesk.com/hc/en-us/articles/37723333820699-June-2-6-2025 2025-07-08T08:08:10Z https://support.talkdesk.com/hc/es/articles/37723333820699-Del-2-al-6-de-junio-de-2025 2025-07-08T08:08:10Z https://support.talkdesk.com/hc/en-us/articles/37935966624283-Appointment-Scheduler 2026-02-20T16:20:30Z https://support.talkdesk.com/hc/es/articles/37935966624283--Vista-previa-Appointment-Scheduler 2026-02-20T16:20:30Z https://support.talkdesk.com/hc/en-us/articles/38042568735643-June-9-13-2025 2025-07-08T08:08:10Z https://support.talkdesk.com/hc/es/articles/38042568735643-Del-9-al-13-de-junio-de-2025 2025-07-08T08:08:10Z https://support.talkdesk.com/hc/en-us/articles/38259562146715-June-16-20-2025 2025-07-17T10:26:27Z https://support.talkdesk.com/hc/es/articles/38259562146715-Del-16-al-20-de-junio-de-2025 2025-07-17T10:26:27Z https://support.talkdesk.com/hc/en-us/articles/38486820601243-Release-Notes-I-Talkdesk-AI-Agent-Platform 2026-02-23T15:40:05Z https://support.talkdesk.com/hc/en-us/articles/38490197763867-June-23-27-2025 2025-07-17T10:26:28Z https://support.talkdesk.com/hc/es/articles/38490197763867-Del-23-al-27-de-junio-de-2025 2025-07-17T10:26:28Z https://support.talkdesk.com/hc/en-us/articles/38529085065499-Numbers 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/es/articles/38529085065499-Uso-de-la-Pesta%C3%B1a-Numbers 2026-03-31T09:44:04Z https://support.talkdesk.com/hc/en-us/articles/38714504731931-June-30-July-4-2025 2025-07-17T10:26:27Z https://support.talkdesk.com/hc/es/articles/38714504731931-Del-30-de-junio-al-4-de-julio-de-2025 2025-07-17T10:26:27Z https://support.talkdesk.com/hc/en-us/articles/38816378353435-Product-Notice-Talkdesk-Classic-View-Link-removal-No-Action-Required-Effective-Aug-19-2025 2026-01-27T16:01:51Z https://support.talkdesk.com/hc/es/articles/38816378353435-Anuncio-de-Producto-Talkdesk-Classic-View-Eliminaci%C3%B3n-de-enlaces-No-se-requiere-acci%C3%B3n-Efectivo-el-19-de-agosto-de-2025 2026-01-27T16:01:51Z https://support.talkdesk.com/hc/en-us/articles/38940604896667--Preview-Conversations-App-Horizontal-Layout-Experience 2026-02-20T14:26:10Z https://support.talkdesk.com/hc/es/articles/38940604896667--Preview-Conversations-App-Experiencia-de-Dise%C3%B1o-Horizontal 2026-02-20T14:26:10Z https://support.talkdesk.com/hc/en-us/articles/38943886641051-July-7-11-2025 2025-07-18T15:11:56Z https://support.talkdesk.com/hc/es/articles/38943886641051-Del-7-al-11-de-julio-de-2025 2025-07-18T15:11:56Z https://support.talkdesk.com/hc/en-us/articles/38976341608987-Product-Notice-Deprecate-assign-ring-groups-in-Teams-App-Effective-Jan-5-2026 2026-02-09T22:15:30Z https://support.talkdesk.com/hc/es/articles/38976341608987--Anuncio-de-producto-Descontinuaci%C3%B3n-de-la-asignaci%C3%B3n-de-grupos-de-llamadas-en-la-aplicaci%C3%B3n-Teams-A-partir-del-5-de-enero-de-2026 2026-02-09T22:15:30Z https://support.talkdesk.com/hc/en-us/articles/39073294321435-Product-Notice-Deprecation-of-Billing-usage-cost-reports-scheduled-by-Talkdesk-Effective-Oct-13-2025 2026-02-09T21:40:12Z https://support.talkdesk.com/hc/es/articles/39073294321435--Anuncio-de-Producto-Retirada-de-los-informes-sobre-los-costes-de-uso-de-facturaci%C3%B3n-programados-por-Talkdesk-Efectivo-el-13-de-octubre-de-2025 2026-02-09T21:40:12Z https://support.talkdesk.com/hc/en-us/articles/39090087926939-AI-Agent-Platform-Overview 2026-03-24T16:03:10Z https://support.talkdesk.com/hc/es/articles/39090087926939--AI-Agent-Platform-Resumen 2026-03-24T16:03:10Z https://support.talkdesk.com/hc/en-us/articles/39096730105115-AI-Agent-Platform-Best-Practices 2026-01-30T15:46:45Z https://support.talkdesk.com/hc/es/articles/39096730105115-AI-Agent-Platform-Mejores-Pr%C3%A1cticas 2026-01-30T15:46:45Z https://support.talkdesk.com/hc/en-us/articles/39100265145371-AI-Agent-Platform-Core-Concepts 2026-01-30T15:46:45Z https://support.talkdesk.com/hc/es/articles/39100265145371-AI-Agent-Platform-Conceptos-B%C3%A1sicos 2026-01-30T15:46:45Z https://support.talkdesk.com/hc/en-us/articles/39104234190619-Removing-deprecated-classes-from-Talkdesk-for-Salesforce 2025-07-19T17:01:00Z https://support.talkdesk.com/hc/es/articles/39104234190619-Eliminaci%C3%B3n-de-clases-obsoletas-de-Talkdesk-for-Salesforce 2025-07-19T17:01:00Z https://support.talkdesk.com/hc/en-us/articles/39133861622555-July-14-18-2025 2025-09-26T10:04:47Z https://support.talkdesk.com/hc/es/articles/39133861622555-Del-14-al-18-de-julio-de-2025 2025-09-26T10:04:47Z https://support.talkdesk.com/hc/en-us/articles/39200294932379-Live-Sentinel-v1-0 2025-09-08T10:53:32Z https://support.talkdesk.com/hc/es/articles/39200294932379-Live-Sentinel-v1-0 2025-09-08T10:53:32Z https://support.talkdesk.com/hc/en-us/articles/39415591775899-July-21-25-2025 2025-09-26T10:04:47Z https://support.talkdesk.com/hc/es/articles/39415591775899-Del-21-al-25-de-julio-de-2025 2025-09-26T10:04:47Z https://support.talkdesk.com/hc/en-us/articles/39532513549211-Workforce-Management-Forecasting 2025-12-11T16:22:04Z https://support.talkdesk.com/hc/es/articles/39532513549211--Workforce-Management-Forecasting 2025-12-11T16:22:04Z https://support.talkdesk.com/hc/en-us/articles/39533496995099-Workforce-Management-Scheduling 2025-12-11T16:22:04Z https://support.talkdesk.com/hc/es/articles/39533496995099--Workforce-Management-Programaci%C3%B3n-de-turnos 2025-12-11T16:22:04Z https://support.talkdesk.com/hc/en-us/articles/39584396567963-Talkdesk-Utilities-Experience-Cloud-Overview 2026-02-16T12:00:44Z https://support.talkdesk.com/hc/es/articles/39584396567963--Talkdesk-Utilities-Experience-Cloud-Descripci%C3%B3n-general 2026-02-16T12:00:44Z https://support.talkdesk.com/hc/en-us/articles/39593990236699-Talkdesk-Hospitality-Experience-Cloud-Overview 2026-02-16T11:47:40Z https://support.talkdesk.com/hc/es/articles/39593990236699--Talkdesk-Hospitality-Experience-Cloud-Descripci%C3%B3n-general 2026-02-16T11:47:40Z https://support.talkdesk.com/hc/en-us/articles/39594683686683-Talkdesk-Travel-Leisure-Experience-Cloud-Overview 2026-03-02T15:48:54Z https://support.talkdesk.com/hc/es/articles/39594683686683--Talkdesk-Travel-amp-Leisure-Experience-Cloud-Resumen 2026-03-02T15:48:54Z https://support.talkdesk.com/hc/en-us/articles/39656475995291-Release-Notes-Talkdesk-Hospitality-Experience-Cloud 2026-02-23T15:40:05Z https://support.talkdesk.com/hc/en-us/articles/39659280778395-Release-Notes-Talkdesk-Travel-Leisure-Experience-Cloud 2026-02-23T15:40:05Z https://support.talkdesk.com/hc/en-us/articles/39660089477659-Release-Notes-Talkdesk-Utilities-Experience-Cloud 2026-02-23T15:40:05Z https://support.talkdesk.com/hc/en-us/articles/39660404993819-July-28-August-1-2025 2025-09-26T10:04:47Z https://support.talkdesk.com/hc/es/articles/39660404993819-Del-28-de-julio-al-1-de-agosto-de-2025 2025-09-26T10:04:47Z https://support.talkdesk.com/hc/en-us/articles/39696186925595-Autopilot-Agentic-Overview 2026-03-14T19:07:03Z https://support.talkdesk.com/hc/es/articles/39696186925595--Autopilot-Agentic-Descripci%C3%B3n-general 2026-03-14T19:07:03Z https://support.talkdesk.com/hc/en-us/articles/39773699220891-Data-Syncs-Overview 2025-08-12T09:18:02Z https://support.talkdesk.com/hc/es/articles/39773699220891-Data-Syncs-Descripci%C3%B3n-general 2025-08-12T09:18:02Z https://support.talkdesk.com/hc/en-us/articles/39774549512987-Data-Syncs-Enablement 2025-08-12T09:18:02Z https://support.talkdesk.com/hc/es/articles/39774549512987-Sincronizaci%C3%B3n-de-datos-Habilitaci%C3%B3n 2025-08-12T09:18:02Z https://support.talkdesk.com/hc/en-us/articles/39892162234779-August-4-8-2025 2025-09-26T10:04:46Z https://support.talkdesk.com/hc/es/articles/39892162234779-Del-4-al-8-de-agosto-de-2025 2025-09-26T10:04:46Z https://support.talkdesk.com/hc/en-us/articles/40124466914587-August-11-15-2025 2025-09-26T10:04:47Z https://support.talkdesk.com/hc/es/articles/40124466914587-Del-11-al-15-de-agosto-de-2025 2025-09-26T10:04:47Z https://support.talkdesk.com/hc/en-us/articles/40204940636059-Talkdesk-Healthcare-Experience-Cloud-EHR-Integration-Settings-Configuration 2025-09-26T10:04:46Z https://support.talkdesk.com/hc/en-us/articles/40273031755675-Creating-an-Autopilot-Agentic-in-AI-Launchpad 2026-02-13T17:20:45Z https://support.talkdesk.com/hc/es/articles/40273031755675--Creaci%C3%B3n-de-un-Agentic-Autopilot-en-AI-Launchpad 2026-02-13T17:20:45Z https://support.talkdesk.com/hc/en-us/articles/40277429962011-AI-Agent-Platform-Create 2026-01-30T15:46:45Z https://support.talkdesk.com/hc/es/articles/40277429962011-Plataforma-del-agente-AI-Create 2026-01-30T15:46:45Z https://support.talkdesk.com/hc/en-us/articles/40282153365019-Talkdesk-Healthcare-Experience-Cloud-Configuring-HEC-for-EHR-Integration-Settings 2025-08-22T15:37:34Z https://support.talkdesk.com/hc/en-us/articles/40349458597531-Product-Notice-New-Email-Validation-Rules-Effective-Sept-25-2025 2026-02-09T21:56:40Z https://support.talkdesk.com/hc/es/articles/40349458597531--Anuncio-de-producto-Nuevas-reglas-de-validaci%C3%B3n-de-correo-electr%C3%B3nico-En-vigor-a-partir-del-25-de-septiembre-de-2025 2026-02-09T21:56:40Z https://support.talkdesk.com/hc/en-us/articles/40364590868123-August-18-22-2025 2025-09-26T10:04:46Z https://support.talkdesk.com/hc/es/articles/40364590868123-18-al-22-de-agosto-de-2025 2025-09-26T10:04:46Z https://support.talkdesk.com/hc/en-us/articles/40595066102555-Product-Notice-MMS-SMS-Registration-with-Texas-Secretary-of-State-Effective-Sep-1-2025 2026-02-09T22:00:43Z https://support.talkdesk.com/hc/es/articles/40595066102555--Anuncio-de-Producto-MMS-y-SMS-Registro-ante-la-Secretar%C3%ADa-de-Estado-de-Texas-Vigente-desde-el-1-de-Septiembre-de-2025 2026-02-09T22:00:43Z https://support.talkdesk.com/hc/en-us/articles/40604112799899-August-25-29-2025 2025-09-26T10:04:47Z https://support.talkdesk.com/hc/es/articles/40604112799899-Del-25-al-29-de-agosto-de-2025 2025-09-26T10:04:47Z https://support.talkdesk.com/hc/en-us/articles/40826383950235-Conversations-App-Tab-Management-for-Transfer-Destinations 2026-02-20T14:26:10Z https://support.talkdesk.com/hc/es/articles/40826383950235-Conversations-app-Gesti%C3%B3n-de-pesta%C3%B1as-para-Destinos-de-transferencia 2026-02-20T14:26:10Z https://support.talkdesk.com/hc/en-us/articles/40841986823835-September-1-5-2025 2025-09-26T10:04:47Z https://support.talkdesk.com/hc/es/articles/40841986823835-Del-1-al-5-de-septiembre-de-2025 2025-09-26T10:04:47Z https://support.talkdesk.com/hc/en-us/articles/40995448511259-Talkdesk-CXA-for-any-contact-center-FAQ 2025-11-06T17:35:13Z https://support.talkdesk.com/hc/es/articles/40995448511259--Talkdesk-CXA-para-cualquier-contact-center-Preguntas-frecuentes 2025-11-06T17:35:13Z https://support.talkdesk.com/hc/en-us/articles/40996813369115-Talkdesk-CXA-for-any-contact-center-Overview 2025-11-06T17:35:13Z https://support.talkdesk.com/hc/es/articles/40996813369115--Talkdesk-CXA-for-any-contact-center-Resumen 2025-11-06T17:35:13Z https://support.talkdesk.com/hc/en-us/articles/40998337082267-Talkdesk-Customer-Experience-Automation-CXA-Overview 2026-01-28T18:45:46Z https://support.talkdesk.com/hc/es/articles/40998337082267--Automatizaci%C3%B3n-de-la-Experiencia-del-Cliente-CXA-de-Talkdesk-Descripci%C3%B3n-general 2026-01-28T18:45:46Z https://support.talkdesk.com/hc/en-us/articles/41063783448859-Talkdesk-Embedded-in-Microsoft-Teams 2025-09-25T08:19:10Z https://support.talkdesk.com/hc/es/articles/41063783448859-Talkdesk-Embedded-en-Microsoft-Teams 2025-09-25T08:19:10Z https://support.talkdesk.com/hc/en-us/articles/41072785864987-Talkdesk-CXA-for-any-contact-center-Copilot-Setup 2025-11-06T17:35:13Z https://support.talkdesk.com/hc/es/articles/41072785864987--Talkdesk-CXA-para-cualquier-contact-center-Configuraci%C3%B3n-de-Copilot 2025-11-06T17:35:13Z https://support.talkdesk.com/hc/en-us/articles/41074309318171-Release-Notes-I-Talkdesk-CXA-for-any-contact-center 2026-02-23T15:40:05Z https://support.talkdesk.com/hc/en-us/articles/41078773347227-September-8-12-2025 2025-09-26T10:04:48Z https://support.talkdesk.com/hc/es/articles/41078773347227-Del-8-al-12-de-septiembre-de-2025 2025-09-26T10:04:48Z https://support.talkdesk.com/hc/en-us/articles/41113649873563-Product-Notice-Salesforce-change-to-Connected-App-usage-OAuth-Effective-Sep-16-2025 2026-02-09T23:12:07Z https://support.talkdesk.com/hc/es/articles/41113649873563--Anuncio-de-Producto-Cambio-de-Salesforce-en-el-uso-de-aplicaciones-conectadas-OAuth-En-vigor-a-partir-del-16-de-septiembre-de-2025 2026-02-09T23:12:07Z https://support.talkdesk.com/hc/en-us/articles/41205429975323-Understanding-Autopilot-Contact-Types-in-Explore-Contacts-Reports 2026-03-15T14:24:24Z https://support.talkdesk.com/hc/es/articles/41205429975323--Comprender-los-Contact-Types-de-Autopilot-en-los-Informes-de-Explorar-Contactos 2026-03-15T14:24:24Z https://support.talkdesk.com/hc/en-us/articles/41323188919451-September-15-19-2025 2025-09-30T13:51:15Z https://support.talkdesk.com/hc/es/articles/41323188919451--Del-15-al-19-de-septiembre-de-2025 2025-09-30T13:51:15Z https://support.talkdesk.com/hc/en-us/articles/41358276258843-Talkdesk-Identity-in-Digital-Channels 2025-10-01T21:00:54Z https://support.talkdesk.com/hc/es/articles/41358276258843--Talkdesk-Identity-en-Canales-Digitales 2025-10-01T21:00:54Z https://support.talkdesk.com/hc/en-us/articles/41418841931675-Product-Notice-Salesforce-Managed-Package-Upgrade-Effective-on-Oct-4-2025 2026-02-10T01:44:58Z https://support.talkdesk.com/hc/es/articles/41418841931675--Aviso-de-Producto-Actualizaci%C3%B3n-del-Salesforce-Managed-Package-Effective-on-Oct-4-2025 2026-02-10T01:44:58Z https://support.talkdesk.com/hc/en-us/articles/41549437544859-AI-Agent-Platform-Build-Variables 2026-01-30T15:46:45Z https://support.talkdesk.com/hc/es/articles/41549437544859--Plataforma-AI-Agent-Creaci%C3%B3n-de-Variables 2026-01-30T15:46:45Z https://support.talkdesk.com/hc/en-us/articles/41553841564187-AI-Agent-Platform-Build-Skill-Integration 2026-01-30T15:46:45Z https://support.talkdesk.com/hc/es/articles/41553841564187--Plataforma-del-agente-AI-Compilaci%C3%B3n-Habilidad-Integraci%C3%B3n 2026-01-30T15:46:45Z https://support.talkdesk.com/hc/en-us/articles/41564655245979-September-22-26-2025 2025-09-30T13:12:01Z https://support.talkdesk.com/hc/es/articles/41564655245979--Del-22-al-26-de-septiembre-de-2025 2025-09-30T13:12:01Z https://support.talkdesk.com/hc/en-us/articles/41577899358235-Product-Notice-Manage-Seats-for-Paid-CRM-Integrations-Effective-Oct-4-2025 2026-02-12T18:30:16Z https://support.talkdesk.com/hc/es/articles/41577899358235--Anuncio-de-Producto-Gesti%C3%B3n-de-plazas-con-Manage-Seats-para-las-integraciones-CRM-de-pago-Efectivo-a-partir-del-4-de-octubre-de-2025 2026-02-12T18:30:16Z https://support.talkdesk.com/hc/en-us/articles/41640322190491-Talkdesk-Advanced-Dialer-Trigger-Flow-Management-for-Agentless-Voice-Campaign 2025-11-28T15:06:40Z https://support.talkdesk.com/hc/es/articles/41640322190491--Talkdesk-Advanced-Dialer-Trigger-Flow-Management-para-Agentless-Voice-Campaign 2025-11-28T15:06:40Z https://support.talkdesk.com/hc/en-us/articles/41643936789915-Talkdesk-Identity-and-Navigator-Troubleshooting-for-Passive-Authentication 2025-10-01T19:02:08Z https://support.talkdesk.com/hc/es/articles/41643936789915--Talkdesk-Identity-y-Navigator-Soluci%C3%B3n-de-Problemas-para-la-Autenticaci%C3%B3n-Pasiva 2025-10-01T19:02:08Z https://support.talkdesk.com/hc/en-us/articles/41645111277467-Product-Notice-MSI-Installer-Change-to-64-bit-Version-for-Talkdesk-Workspace-Desktop-App-Effective-Sep-8-2025 2026-02-09T21:57:59Z https://support.talkdesk.com/hc/es/articles/41645111277467--Anuncio-de-Producto-Cambio-del-Instalador-MSI-a-la-Versi%C3%B3n-de-64-bits-para-la-Aplicaci%C3%B3n-Talkdesk-Workspace-Desktop-Vigente-a-partir-del-8-de-septiembre-de-2025 2026-02-09T21:57:59Z https://support.talkdesk.com/hc/en-us/articles/41648656767259-Talkdesk-Navigator-and-Identity-Troubleshooting-for-Passive-Authentication 2026-01-14T17:20:16Z https://support.talkdesk.com/hc/es/articles/41648656767259--Talkdesk-Navigator-e-Identity-Resoluci%C3%B3n-de-problemas-de-la-autenticaci%C3%B3n-pasiva 2026-01-14T17:20:16Z https://support.talkdesk.com/hc/en-us/articles/41655242434715-Managing-Subprocessors-at-Talkdesk-Legal-and-Practical-Considerations 2026-03-18T14:31:56Z https://support.talkdesk.com/hc/es/articles/41655242434715--Gesti%C3%B3n-de-subencargados-en-Talkdesk-Consideraciones-legales-y-pr%C3%A1cticas 2026-03-18T14:31:56Z https://support.talkdesk.com/hc/en-us/articles/41678259065243-Local-Number-Requirements-Restrictions-Calling-Mainland-China 2025-10-02T11:07:27Z https://support.talkdesk.com/hc/es/articles/41678259065243--Requisitos-y-Restricciones-de-N%C3%BAmeros-Locales-Llamadas-a-China-Continental 2025-10-02T11:07:27Z https://support.talkdesk.com/hc/en-us/articles/41701220861595-Product-Notice-Deprecation-of-Custom-Components-in-Studio-Effective-Jan-6-2026 2026-02-09T22:15:03Z https://support.talkdesk.com/hc/es/articles/41701220861595--Anuncio-de-Producto-Obsolescencia-de-Custom-Components-en-Studio-Vigente-desde-el-6-de-enero-de-2026 2026-02-09T22:15:03Z https://support.talkdesk.com/hc/en-us/articles/41734865579163-September-29-October-3-2025 2025-10-22T10:27:01Z https://support.talkdesk.com/hc/es/articles/41734865579163--29-de-septiembre-3-de-octubre-de-2025 2025-10-22T10:27:01Z https://support.talkdesk.com/hc/en-us/articles/41885365505051-User-Management-on-Talkdesk-Admin 2025-12-15T21:38:18Z https://support.talkdesk.com/hc/es/articles/41885365505051--Gesti%C3%B3n-de-Usuarios-en-Talkdesk-Admin 2025-12-15T21:38:18Z https://support.talkdesk.com/hc/en-us/articles/42059732235035-October-6-10-2025 2025-10-22T10:25:43Z https://support.talkdesk.com/hc/es/articles/42059732235035--Del-6-al-10-de-octubre-de-2025 2025-10-22T10:25:43Z https://support.talkdesk.com/hc/en-us/articles/42094330665627-Business-Continuity-Planning-Resources 2025-10-16T15:19:52Z https://support.talkdesk.com/hc/es/articles/42094330665627--Business-Continuity-Planning-Recursos 2025-10-16T15:19:52Z https://support.talkdesk.com/hc/en-us/articles/42096020136475-Configuring-a-Custom-Studio-Flow-Error-Report 2026-01-14T18:52:15Z https://support.talkdesk.com/hc/es/articles/42096020136475--Configuraci%C3%B3n-de-un-informe-de-errores-de-Studio-Flow-personalizado 2026-01-14T18:52:15Z https://support.talkdesk.com/hc/en-us/articles/42130763981723-Business-Continuity-Planning-Overview 2025-10-22T09:57:40Z https://support.talkdesk.com/hc/es/articles/42130763981723--Business-Continuity-Planning-Resumen 2025-10-22T09:57:40Z https://support.talkdesk.com/hc/en-us/articles/42138983298331-Business-Continuity-Planning-Monitoring-your-CCaaS-Environment 2025-10-16T19:47:28Z https://support.talkdesk.com/hc/es/articles/42138983298331--Business-Continuity-Planning-Control-de-su-entorno-CCaas 2025-10-16T19:47:28Z https://support.talkdesk.com/hc/en-us/articles/42177068035355-Business-Continuity-Planning-Building-Resilience-with-Talkdesk 2025-10-16T18:44:01Z https://support.talkdesk.com/hc/es/articles/42177068035355--Business-Continuity-Planning-Creando-Resiliencia-con-Talkdesk 2025-10-16T18:44:01Z https://support.talkdesk.com/hc/en-us/articles/42177277699227-Business-Continuity-Planning-JavaScript-Error-Handling-Methods 2025-10-16T18:01:39Z https://support.talkdesk.com/hc/es/articles/42177277699227--Business-Continuity-Planning-M%C3%A9todos-de-manejo-de-errores-de-JavaScript 2025-10-16T18:01:39Z https://support.talkdesk.com/hc/en-us/articles/42185064616475-Business-Continuity-Planning-Planning-for-Disruptions 2025-10-16T20:22:12Z https://support.talkdesk.com/hc/es/articles/42185064616475--Business-Continuity-Planning-Planificaci%C3%B3n-ante-Interrupciones 2025-10-16T20:22:12Z https://support.talkdesk.com/hc/en-us/articles/42238313611419-Using-Talkdesk-Embedded-in-HubSpot 2026-03-12T17:57:38Z https://support.talkdesk.com/hc/es/articles/42238313611419--Uso-de-Talkdesk-Embedded-en-HubSpot 2026-03-12T17:57:38Z https://support.talkdesk.com/hc/en-us/articles/42239540982427-Talkdesk-CXA-for-any-contact-center-Autopilot-and-Navigator-Setup-using-SIP-Trunk 2025-11-07T21:05:06Z https://support.talkdesk.com/hc/es/articles/42239540982427--Talkdesk-CXA-para-cualquier-contact-center-Configuraci%C3%B3n-de-Autopilot-y-Navigator-Utilizando-SIP-Trunk 2025-11-07T21:05:06Z https://support.talkdesk.com/hc/en-us/articles/42241149979547-October-13-17-2025 2026-03-11T16:38:07Z https://support.talkdesk.com/hc/es/articles/42241149979547--13-17-de-octubre-de-2025 2026-03-11T16:38:07Z https://support.talkdesk.com/hc/en-us/articles/42630196068251-October-20-24-2025 2025-11-06T18:47:17Z https://support.talkdesk.com/hc/es/articles/42630196068251--Del-20-al-24-de-octubre-de-2025 2025-11-06T18:47:17Z https://support.talkdesk.com/hc/en-us/articles/42693124606363-Talkdesk-Express-FAQs-Opt-out-of-AI-capabilities 2025-11-10T15:22:52Z https://support.talkdesk.com/hc/en-us/articles/42693306557467-How-to-Set-Up-Form-Specific-AI-Evaluation-Rules 2025-10-28T17:57:06Z https://support.talkdesk.com/hc/en-us/articles/42743246993691-Agent-Based-Blending-for-Advanced-Dialer 2025-11-28T15:56:29Z https://support.talkdesk.com/hc/es/articles/42743246993691--Combinaci%C3%B3n-Basada-en-Agentes-para-Marcadores-Avanzados 2025-11-28T15:56:29Z https://support.talkdesk.com/hc/en-us/articles/42910067621915-October-27-31-2025 2025-11-06T18:59:51Z https://support.talkdesk.com/hc/es/articles/42910067621915--Del-27-al-31-de-octubre-de-2025 2025-11-06T18:59:51Z https://support.talkdesk.com/hc/en-us/articles/42937485160219-Release-Notes-Talkdesk-VDI-Connect 2026-02-23T15:40:05Z https://support.talkdesk.com/hc/en-us/articles/42947212138907-AI-Agent-Platform-Build-Skill-Workflow 2026-01-30T15:46:45Z https://support.talkdesk.com/hc/es/articles/42947212138907--Plataforma-AI-Agent-Creaci%C3%B3n-Skill-Workflow 2026-01-30T15:46:45Z https://support.talkdesk.com/hc/en-us/articles/42948144465051-AI-Agent-Platform-Build-Configure 2026-02-20T15:46:05Z https://support.talkdesk.com/hc/es/articles/42948144465051--Plataforma-AI-Agent-Creaci%C3%B3n-Configuraci%C3%B3n 2026-02-20T15:46:05Z https://support.talkdesk.com/hc/en-us/articles/42948471245723-AI-Agent-Platform-Build-Conditions-node 2026-01-30T15:46:45Z https://support.talkdesk.com/hc/es/articles/42948471245723--Plataforma-AI-Agent-Creaci%C3%B3n-Nodo-Conditions 2026-01-30T15:46:45Z https://support.talkdesk.com/hc/en-us/articles/42992846528923-AI-Agent-Platform-Build-AI-Agent-Node 2026-01-30T15:46:45Z https://support.talkdesk.com/hc/es/articles/42992846528923--Plataforma-del-agente-AI-Compilaci%C3%B3n-Nodo-de-agente-AI 2026-01-30T15:46:45Z https://support.talkdesk.com/hc/en-us/articles/43030048843291-Talkdesk-CXA-for-any-contact-center-Autopilot-and-Navigator-Setup-using-PSTN 2026-01-28T18:46:04Z https://support.talkdesk.com/hc/es/articles/43030048843291--Talkdesk-CXA-para-cualquier-contact-center-Configuraci%C3%B3n-de-Autopilot-y-Navigator-mediante-PSTN 2026-01-28T18:46:04Z https://support.talkdesk.com/hc/en-us/articles/43154920888731-AI-Agent-Platform-Life-Cycle 2026-01-30T15:46:45Z https://support.talkdesk.com/hc/es/articles/43154920888731--AI-Agent-Platform-Ciclo-de-vida 2026-01-30T15:46:45Z https://support.talkdesk.com/hc/en-us/articles/43162815500571-November-3-7-2025 2026-01-19T19:02:48Z https://support.talkdesk.com/hc/es/articles/43162815500571--Del-3-al-7-de-noviembre-de-2025 2026-01-19T19:02:48Z https://support.talkdesk.com/hc/en-us/articles/43195508670875-Deletion-and-Export-Procedures 2025-11-21T16:03:05Z https://support.talkdesk.com/hc/en-us/articles/43318176303643-Talkdesk-Integrations-Connector-Applications-Release-and-Update-Procedures 2026-03-02T16:19:59Z https://support.talkdesk.com/hc/es/articles/43318176303643--Integraciones-y-aplicaciones-de-conectores-de-Talkdesk-procedimientos-de-lanzamiento-y-actualizaci%C3%B3n 2026-03-02T16:19:59Z https://support.talkdesk.com/hc/en-us/articles/43404170544923-November-10-14-2025 2026-01-19T18:26:47Z https://support.talkdesk.com/hc/es/articles/43404170544923--Del-10-al-14-de-noviembre-de-2025 2026-01-19T18:26:47Z https://support.talkdesk.com/hc/en-us/articles/43660813850779-November-17-21-2025 2026-01-19T18:31:02Z https://support.talkdesk.com/hc/es/articles/43660813850779--Del-17-al-21-de-noviembre-de-2025 2026-01-19T18:31:02Z https://support.talkdesk.com/hc/en-us/articles/43811071027739--Preview-Talkdesk-Advanced-Dialer-Email-Campaign 2025-11-28T17:32:40Z https://support.talkdesk.com/hc/es/articles/43811071027739--Preview-Campa%C3%B1a-de-Correo-Electr%C3%B3nico-de-Talkdesk-Advanced-Dialer 2025-11-28T17:32:40Z https://support.talkdesk.com/hc/en-us/articles/43815296247835-Talkdesk-Navigator-Using-Analyze-Message-in-Talkdesk-Operations-Center-formerly-AI-Trainer 2026-03-11T16:32:25Z https://support.talkdesk.com/hc/es/articles/43815296247835--Talkdesk-Navigator-Utilizaci%C3%B3n-de-Analyze-Message-en-el-Talkdesk-Operations-Center-anteriormente-AI-Trainer 2026-03-11T16:32:25Z https://support.talkdesk.com/hc/en-us/articles/43819394338203-November-24-28-2025 2026-01-19T18:29:20Z https://support.talkdesk.com/hc/es/articles/43819394338203--Del-24-al-28-de-noviembre-de-2025 2026-01-19T18:29:20Z https://support.talkdesk.com/hc/en-us/articles/44082655949723-December-1-5-2025 2026-03-11T16:04:53Z https://support.talkdesk.com/hc/es/articles/44082655949723--Del-1-al-5-de-diciembre-de-2025 2026-03-11T16:04:53Z https://support.talkdesk.com/hc/en-us/articles/44197887220507-Headset-busy-light-not-updating 2025-12-09T15:18:25Z https://support.talkdesk.com/hc/es/articles/44197887220507--La-luz-de-ocupado-del-auricular-no-se-actualiza 2025-12-09T15:18:25Z https://support.talkdesk.com/hc/en-us/articles/44198006346395-Headset-call-controls-not-working 2025-12-09T16:10:04Z https://support.talkdesk.com/hc/es/articles/44198006346395--Los-controles-de-llamada-del-auricular-no-funcionan 2025-12-09T16:10:04Z https://support.talkdesk.com/hc/en-us/articles/44198094704795-Headset-not-recognized 2025-12-09T15:40:36Z https://support.talkdesk.com/hc/es/articles/44198094704795--Los-auriculares-no-se-reconocen 2025-12-09T15:40:36Z https://support.talkdesk.com/hc/en-us/articles/44239508711707-Product-Notice-Talkdesk-CXA-Operations-Center-formerly-AI-Trainer-Custom-Vocabulary-Update-No-Action-Required-Effective-Dec-18-2025 2026-03-11T16:03:51Z https://support.talkdesk.com/hc/es/articles/44239508711707--Anuncio-de-Producto-Actualizaci%C3%B3n-de-Custom-Vocabulary-de-Talkdesk-CXA-Operations-Center-No-Se-Requiere-Ninguna-Acci%C3%B3n-En-Vigor-a-Partir-del-18-de-Diciembre-de-2025 2026-03-11T16:03:51Z https://support.talkdesk.com/hc/en-us/articles/44290701272731--Preview-WFM-Agents-Live-Adherence 2026-01-14T19:42:40Z https://support.talkdesk.com/hc/es/articles/44290701272731--Vista-previa-WFM-Agents-Live-Adherence 2026-01-14T19:42:40Z https://support.talkdesk.com/hc/en-us/articles/44427488627611-December-8-12-2025 2026-03-11T16:02:58Z https://support.talkdesk.com/hc/es/articles/44427488627611--8-al-12-de-diciembre-de-2025 2026-03-11T16:02:58Z https://support.talkdesk.com/hc/en-us/articles/44465547161755-AI-Agent-Platform-Orchestrator-Configuration 2026-01-30T15:46:45Z https://support.talkdesk.com/hc/en-us/articles/44695297612827-December-15-19-2025 2026-03-11T16:02:12Z https://support.talkdesk.com/hc/es/articles/44695297612827--Del-15-al-19-de-diciembre-de-2025 2026-03-11T16:02:12Z https://support.talkdesk.com/hc/en-us/articles/44928772098203-Talkdesk-Advanced-Dialer-Agentless-Campaign-Configuration 2025-12-30T21:20:20Z https://support.talkdesk.com/hc/es/articles/44928772098203--Talkdesk-Advanced-Dialer-Configuraci%C3%B3n-de-Campa%C3%B1as-sin-Agentes 2025-12-30T21:20:20Z https://support.talkdesk.com/hc/en-us/articles/44932074665499-Talkdesk-Advanced-Dialer-Administrator-and-Supervisor-Configuration-Guide 2025-12-30T20:20:17Z https://support.talkdesk.com/hc/es/articles/44932074665499--Talkdesk-Advanced-Dialer-Gu%C3%ADa-de-configuraci%C3%B3n-para-administradores-y-supervisores 2025-12-30T20:20:17Z https://support.talkdesk.com/hc/en-us/articles/45218868494363-Product-Notice-Seat-Manager-Talkdesk-for-Microsoft-Teams-Effective-Jan-23-2026 2026-02-03T12:47:31Z https://support.talkdesk.com/hc/es/articles/45218868494363--Anuncio-de-Producto-Seat-Manager-Talkdesk-para-Microsoft-Teams-Vigente-desde-el-23-de-enero-de-2026 2026-02-03T12:47:31Z https://support.talkdesk.com/hc/en-us/articles/45362134201371-January-5-9-2026 2026-01-19T18:38:35Z https://support.talkdesk.com/hc/es/articles/45362134201371--5-al-9-de-enero-de-2026 2026-01-19T18:38:35Z https://support.talkdesk.com/hc/en-us/articles/45447581544731-Talkdesk-Navigator-Attribute-Detector 2026-01-14T19:26:56Z https://support.talkdesk.com/hc/es/articles/45447581544731--Talkdesk-Navigator-Attribute-Detector 2026-01-14T19:26:56Z https://support.talkdesk.com/hc/en-us/articles/45531912719771-Knowledge-Management-Turning-External-Insights-into-Knowledge-Cards 2026-01-27T18:04:08Z https://support.talkdesk.com/hc/es/articles/45531912719771--Knowledge-Management-Convertir-la-informaci%C3%B3n-externa-en-conocimiento-Cards 2026-01-27T18:04:08Z https://support.talkdesk.com/hc/en-us/articles/45623490252699-January-12-16-2026 2026-01-19T19:50:44Z https://support.talkdesk.com/hc/es/articles/45623490252699--Del-12-al-16-de-enero-de-2026 2026-01-19T19:50:44Z https://support.talkdesk.com/hc/en-us/articles/45707676907419-Using-Salesforce-Unified-Routing-with-T4SCV 2026-03-03T19:39:21Z https://support.talkdesk.com/hc/es/articles/45707676907419--Uso-de-Salesforce-Unified-Routing-con-T4SCV 2026-03-03T19:39:21Z https://support.talkdesk.com/hc/en-us/articles/45743209274523-WFM-Meeting-Finder-Step-by-Step-Guide 2026-01-22T13:04:37Z https://support.talkdesk.com/hc/es/articles/45743209274523--WFM-Meeting-Finder-Gu%C3%ADa-Paso-a-Paso 2026-01-22T13:04:37Z https://support.talkdesk.com/hc/en-us/articles/45887902743579-Talkdesk-Feedback-Setting-up-a-Web-Survey 2026-01-30T17:25:08Z https://support.talkdesk.com/hc/es/articles/45887902743579--Talkdesk-Feedback-Configuraci%C3%B3n-de-una-Web-Survey 2026-01-30T17:25:08Z https://support.talkdesk.com/hc/en-us/articles/45894985765787-January-19-23-2026 2026-02-09T18:33:16Z https://support.talkdesk.com/hc/es/articles/45894985765787--Del-19-al-23-de-enero-de-2026 2026-02-09T18:33:16Z https://support.talkdesk.com/hc/en-us/articles/45941137114907-Talkdesk-Scheduled-Callbacks-Agents-Guide 2026-01-28T17:41:35Z https://support.talkdesk.com/hc/en-us/articles/45982201487387-Talkdesk-Scheduled-Callbacks-Supervisors-Guide 2026-01-29T08:48:09Z https://support.talkdesk.com/hc/es/articles/45982201487387--Llamadas-programadas-de-devoluci%C3%B3n-de-Talkdesk-Gu%C3%ADa-para-supervisores 2026-01-29T08:48:09Z https://support.talkdesk.com/hc/en-us/articles/45982749795995--Preview-Studio-Governance-Overview 2026-02-18T15:42:44Z https://support.talkdesk.com/hc/es/articles/45982749795995--Vista-previa-Gobernanza-de-Studio 2026-02-18T15:42:44Z https://support.talkdesk.com/hc/en-us/articles/45984372492699--Preview-Studio-Governance-Studio-Interactions 2026-02-03T10:05:46Z https://support.talkdesk.com/hc/es/articles/45984372492699--Vista-previa-Gobernanza-del-Studio-Interacciones-del-Studio 2026-02-03T10:05:46Z https://support.talkdesk.com/hc/en-us/articles/45985360663067-Talkdesk-Scheduled-Callbacks-Administrators-Guide 2026-03-06T14:08:13Z https://support.talkdesk.com/hc/es/articles/45985360663067--Llamadas-programadas-de-Talkdesk-Gu%C3%ADa-para-administradores 2026-03-06T14:08:13Z https://support.talkdesk.com/hc/en-us/articles/45986903823387-Talkdesk-Scheduled-Callbacks-Using-Scheduled-Callbacks-with-Talkdesk-Dialer 2026-01-30T08:51:46Z https://support.talkdesk.com/hc/es/articles/45986903823387--Llamadas-de-retorno-programadas-de-Talkdesk-Uso-de-llamadas-de-retorno-programadas-con-Talkdesk-Dialer 2026-01-30T08:51:46Z https://support.talkdesk.com/hc/en-us/articles/45988974433947-Release-Notes-I-Talkdesk-Scheduled-Callbacks 2026-04-01T09:40:39Z https://support.talkdesk.com/hc/en-us/articles/46063311574683-Release-Notes-I-Talkdesk-Automation-Flows 2026-02-23T15:40:05Z https://support.talkdesk.com/hc/en-us/articles/46063702440475--Preview-AI-Agent-Platform-Build-Skill-MCP 2026-03-24T17:18:30Z https://support.talkdesk.com/hc/es/articles/46063702440475--Preview-AI-Agent-Platform-Creaci%C3%B3n-Skill-MCP 2026-03-24T17:18:30Z https://support.talkdesk.com/hc/en-us/articles/46064358541723--Preview-Talkdesk-Automation-Flows-Overview 2026-02-02T12:00:41Z https://support.talkdesk.com/hc/es/articles/46064358541723--Talkdesk-Automation-Flows-Descripci%C3%B3n-General 2026-02-02T12:00:41Z https://support.talkdesk.com/hc/en-us/articles/46072886675099--Preview-Talkdesk-Higher-Education-Experience-Cloud-Overview 2026-02-16T13:03:57Z https://support.talkdesk.com/hc/es/articles/46072886675099--Talkdesk-Higher-Education-Experience-Cloud-Resumen 2026-02-16T13:03:57Z https://support.talkdesk.com/hc/en-us/articles/46079705851035--Preview-Talkdesk-Automation-Flows-What-is-Supported 2026-02-02T12:09:05Z https://support.talkdesk.com/hc/en-us/articles/46080633123867--Preview-Talkdesk-Automation-Flows-List-of-Components 2026-02-02T12:02:26Z https://support.talkdesk.com/hc/en-us/articles/46181990915739-January-26-30-2026 2026-02-09T18:45:19Z https://support.talkdesk.com/hc/es/articles/46181990915739--Del-26-al-30-de-enero-de-2026 2026-02-09T18:45:19Z https://support.talkdesk.com/hc/en-us/articles/46452084865307-February-2-6-2026 2026-02-11T14:22:45Z https://support.talkdesk.com/hc/es/articles/46452084865307--Del-2-al-6-de-febrero-de-2026 2026-02-11T14:22:45Z https://support.talkdesk.com/hc/en-us/articles/46488541549723--Preview-Copilot-Agentic-Configuring-Copilot-Agentic 2026-02-11T14:35:14Z https://support.talkdesk.com/hc/es/articles/46488541549723--Preview-Copilot-Agentic-Configurar-Copilot-Agentic 2026-02-11T14:35:14Z https://support.talkdesk.com/hc/en-us/articles/46492603454491--Preview-Copilot-Agentic-Overview 2026-02-11T15:39:12Z https://support.talkdesk.com/hc/es/articles/46492603454491--Preview-Copilot-Agentic-Resumen 2026-02-11T15:39:12Z https://support.talkdesk.com/hc/en-us/articles/46537760264347-Release-Notes-Talkdesk-Higher-Education-Experience-Cloud 2026-02-23T15:40:05Z https://support.talkdesk.com/hc/en-us/articles/46586114823323-Talkdesk-CXA-Operations-Center-formerly-AI-Trainer-Navigator-Single-Message-Testing 2026-03-11T15:57:38Z https://support.talkdesk.com/hc/es/articles/46586114823323-Talkdesk-CXA-Operations-Center-anteriormente-AI-Trainer-Pruebas-de-mensajes-individuales-del-Navegador 2026-03-11T15:57:38Z https://support.talkdesk.com/hc/en-us/articles/46720810044315-February-9-13-2026 2026-03-11T15:56:45Z https://support.talkdesk.com/hc/es/articles/46720810044315--9-13-de-febrero-de-2026 2026-03-11T15:56:45Z https://support.talkdesk.com/hc/en-us/articles/46883206309147-Talkdesk-for-Salesforce-Open-CTI-Retirement-FAQ 2026-03-14T21:00:28Z https://support.talkdesk.com/hc/es/articles/46883206309147--Talkdesk-for-Salesforce-Preguntas-frecuentes-sobre-la-retirada-de-Open-CTI 2026-03-14T21:00:28Z https://support.talkdesk.com/hc/en-us/articles/46896280002715-Product-Notice-Migration-of-Favorites-into-Contacts-Effective-Feb-26-2026 2026-03-02T13:05:15Z https://support.talkdesk.com/hc/es/articles/46896280002715--Anuncio-de-Producto-Migraci%C3%B3n-de-Favorites-a-Contacts-Efectivo-el-26-de-febrero-de-2026 2026-03-02T13:05:15Z https://support.talkdesk.com/hc/en-us/articles/46972293881243-Release-Notes-Talkdesk-Voice-Settings 2026-03-20T15:22:43Z https://support.talkdesk.com/hc/en-us/articles/46976924941339-February-16-20-2026 2026-03-02T13:04:25Z https://support.talkdesk.com/hc/es/articles/46976924941339--Del-16-al-20-de-febrero-de-2026 2026-03-02T13:04:25Z https://support.talkdesk.com/hc/en-us/articles/47029330616603--Preview-Talkdesk-Voice-Settings-Overview 2026-03-15T12:00:52Z https://support.talkdesk.com/hc/es/articles/47029330616603--Preview-Configuraci%C3%B3n-de-Voz-de-Talkdesk-Descripci%C3%B3n-General 2026-03-15T12:00:52Z https://support.talkdesk.com/hc/en-us/articles/47031576693915--Preview-Talkdesk-Voice-Settings-Sites-Implementation-Guide 2026-04-02T14:55:23Z https://support.talkdesk.com/hc/es/articles/47031576693915--Vista-previa-Configuraci%C3%B3n-de-voz-de-Talkdesk-Sites-Gu%C3%ADa-de-implementaci%C3%B3n 2026-04-02T14:55:23Z https://support.talkdesk.com/hc/en-us/articles/47033029890331--Preview-Talkdesk-Voice-Settings-Sites-How-to-Use 2026-04-02T15:02:09Z https://support.talkdesk.com/hc/es/articles/47033029890331--Vista-previa-Configuraci%C3%B3n-de-Talkdesk-Voice-Sitios-C%C3%B3mo-se-utiliza 2026-04-02T15:02:09Z https://support.talkdesk.com/hc/en-us/articles/47033552649115--Preview-Talkdesk-Voice-Settings-SIP-Devices 2026-03-14T12:48:04Z https://support.talkdesk.com/hc/es/articles/47033552649115--Versi%C3%B3n-preliminar-Configuraci%C3%B3n-de-voz-de-Talkdesk-dispositivos-SIP 2026-03-14T12:48:04Z https://support.talkdesk.com/hc/en-us/articles/47188756474267-Talkdesk-For-Service-Cloud-Voice-Digital-Channels-for-T4SCV-Users 2026-02-27T17:36:45Z https://support.talkdesk.com/hc/en-us/articles/47289336325531-February-23-27-2026 2026-03-15T15:05:44Z https://support.talkdesk.com/hc/es/articles/47289336325531--Del-23-al-27-de-febrero-de-2026 2026-03-15T15:05:44Z https://support.talkdesk.com/hc/en-us/articles/47627476998683-March-2-6-2026 2026-03-15T15:00:33Z https://support.talkdesk.com/hc/es/articles/47627476998683--Del-2-al-6-de-marzo-de-2026 2026-03-15T15:00:33Z https://support.talkdesk.com/hc/en-us/articles/47720243893019-Product-Notice-Upcoming-Explore-API-Reporting-Changes-Effective-May-11-2026 2026-03-15T14:52:04Z 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